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Seasonal Help Desk Tier 2 Jobs (NOW HIRING)

Help Desk Tier II/ Public Trust

Washington, DC · On-site

$22.75 - $30.50/hr

Provide excellent Level 1 and Level 2 Service Desk support and exemplary customer service to on ... Ensure smooth daily operations of the help desk, and as often as possible, assume leadership role ...

Help Desk Tier I

Bremerton, WA · On-site

$28.29 - $34.09/hr

As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing ... The Help Desk Tier I's role is to ensure proper computer operation so that end-users can accomplish ...

Help Desk Tier I

Bremerton, WA · On-site

$28.29 - $34.09/hr

As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing ... The Help Desk Tier I's role is to ensure proper computer operation so that end-users can accomplish ...

Help Desk Tier II/ Public Trust

Washington, DC · On-site

$22.75 - $30.50/hr

Provide excellent Level 1 and Level 2 Service Desk support and exemplary customer service to on ... Ensure smooth daily operations of the help desk, and as often as possible, assume leadership role ...

Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Must have Tier 1 help desk experience. * ServiceNow experience. Responsibilities * Provide Tier 1 technical support as the central point of contact for all IT-related inquiries and end user requests.

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Support Desk Tier II IT Technician About the Role We are seeking a proactive and skilled Tier 2 ... of help desk or technical support experience in an MSP or multi-client environment. * Solid ...

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Support Desk Tier II IT Technician About the Role We are seeking a proactive and skilled Tier 2 ... of help desk or technical support experience in an MSP or multi-client environment. * Solid ...

Join Us as a Tier 2 Help Desk Technician at Potter Global Technologies At Potter Global Technologies, we've been protecting lives around the world for over 125 years-and we're just getting started.

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Support Desk Tier II IT Technician About the Role We are seeking a proactive and skilled Tier 2 ... of help desk or technical support experience in an MSP or multi-client environment. * Solid ...

Showing results 21-40

Seasonal Help Desk Tier 2 information

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How much do seasonal help desk tier 2 jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for seasonal help desk tier 2 in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Help Desk Tier 2 vs Seasonal Help Desk Tier 1?

AspectSeasonal Help Desk Tier 2Seasonal Help Desk Tier 1
CredentialsBasic IT certifications (e.g., CompTIA A+), relevant experienceEntry-level certifications, basic technical knowledge
Work EnvironmentMore complex technical issues, higher customer interactionBasic troubleshooting, initial customer contact
ResponsibilitiesDiagnose and resolve advanced issues, escalate when neededHandle common issues, provide basic support

Seasonal Help Desk Tier 2 roles require more technical skills and experience than Tier 1, focusing on resolving complex issues. Tier 1 staff handle basic support and initial customer contact. The main difference lies in the complexity of issues managed and required credentials.

What cities are hiring for Seasonal Help Desk Tier 2 jobs?

Cities with the most Seasonal Help Desk Tier 2 job openings:

What are the most commonly searched types of Help Desk Tier 2 jobs?

The most popular types of Help Desk Tier 2 jobs are:

What states have the most Seasonal Help Desk Tier 2 jobs?

States with the most job openings for Seasonal Help Desk Tier 2 jobs include:

What are popular job titles related to Seasonal Help Desk Tier 2 jobs?

For Seasonal Help Desk Tier 2 jobs, the most frequently searched job titles are:

Help Desk Tier II/ Public Trust

OBXtek

Washington, DC • On-site

$22.75 - $30.50/hr

Full-time

Re-posted 11 days ago


Job description

Company Description
OBXtek Inc.
Job Description
Provide excellent Level 1 and Level 2 Service Desk support and exemplary customer service to on-site customers on a variety of issues involving Windows XP through Windows 7 and Microsoft Office 2003 and 2010 to include Visio, Project, Access, Microsoft Exchange, and SharePoint. Provide hardware support to desktop computers laptops, printers, tablets, cell phones and associated peripherals such as scanners, and video teleconferencing equipment. Interact with on-site personnel such as network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
Provide recommendations for modifications to systems and applications to reduce user problems.
Ensure smooth daily operations of the help desk, and as often as possible, assume leadership role in resolving customer desktop, laptop, printer, and related software problems.
Mentor/train lower- level Contractor personnel to resolve end user problems.
Provide LAN/WAN system tape backups
Provide services in the development of local Integrated Campus Support procedures
Provide services with the development and training for OI&T staff
Research new product availability as directed by the OI&T Project Manager
Act as liaison between OI&T and vendor to resolve related warranty problems
Travel as approved by OI&T Project Manager to provide services on special projects and provide
backup for other sites
Provide services in developing required project status reports to be submitted OI&T management
Participate in weekly project conference calls
Qualifications
Must have a minimum of three years experience in desktop and server technologies and has passed at least two IT Certified Exams in Windows XP or Windows 2003, 2008, 2010.
Shall have experience with Windows OS, Microsoft Office Professional Suite, and Microsoft Exchange.
Understand client/server relationship, mainframe and peripheral equipment associated with complete system integration.
Develops, plans, and performs/supervises assignments of substantial variety and complexity.
Technicians require knowledge of written and oral communication skills.
Understands Microsoft technology relationships with Novell/Banyan Vines/DEC environments.
Applies knowledge to support customer, management, and technical and budget requirements
Additional Information
All your information will be kept confidential according to EEO guidelines.