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Seasonal Email Customer Support Jobs (NOW HIRING)

B2B Customer Support Specialist Essex - Frazer - Frazer, PA 19355 We are currently looking for a ... Receives customer orders by phone, email, customer website or EDI. * Enters orders and data into ...

You'll be on the front line, responding to email and chat requests for assistance from users. You'll be timely, professional, friendly, and highly responsive to customers. * A Chameleon: You'll ...

You'll be on the front line, responding to email and chat requests for assistance from users. You'll be timely, professional, friendly, and highly responsive to customers. * A Chameleon: You'll ...

You'll be on the front line, responding to email and chat requests for assistance from users. You'll be timely, professional, friendly, and highly responsive to customers. * A Chameleon: You'll ...

Customer Support

Lancaster, SC

$14.50 - $18.50/hr

Customer Support Lancaster, South Carolina, United States Job Openings Customer Support About the ... Key Responsibilities: * Respond to inbound calls, emails, chats, and social media messages ...

Customer Support

Oxford, MS

$16 - $20.50/hr

Provide enthusiastic customer service for inbound/outbound phone and email support * Be compassionate and dedicated in handling escalated issues * Work closely and professionally with other ...

Customer Support Book and Periodical Publishing $18.00 per hour Monday-Friday, Full Availability 7 ... Handle email and inbound phone call inquiries from customers * Educate customers on products

Customer Support Specialists process orders for our customers, respond to inquiries, and handle any ... Receives customer orders by phone, email, customer website or EDI. * Enters orders and data into ...

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Seasonal Email Customer Support information

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How much do seasonal email customer support jobs pay per hour?

As of May 28, 2026, the average hourly pay for seasonal email customer support in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Seasonal Email Customer Support representative, and why are they important?

To thrive as a Seasonal Email Customer Support representative, you need strong written communication skills, attention to detail, and familiarity with standard office software, typically supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) systems like Zendesk or Salesforce, and knowledge of email ticketing tools, are commonly required. Patience, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic support for customers during high-volume periods, directly impacting customer satisfaction and business reputation.

What are some common challenges faced by Seasonal Email Customer Support representatives, and how can they be managed effectively?

Seasonal Email Customer Support representatives often encounter high volumes of inquiries during peak periods, which can make managing response times and maintaining quality challenging. Balancing speed with thorough, personalized responses is key, and using templates or knowledge bases can help address repetitive questions efficiently. It's important to stay organized, prioritize urgent issues, and communicate clearly with customers and team members. Regular check-ins with supervisors and leveraging team collaboration tools can also support a smooth workflow during busy seasons.

What are Seasonal Email Customer Support representatives?

Seasonal Email Customer Support representatives are customer service professionals hired for a limited period, often during peak seasons such as holidays or major sales events, to handle increased volumes of customer inquiries via email. Their primary role is to respond to customer questions, resolve issues, and provide product or order information through written communication. These positions require strong written communication skills, attention to detail, and the ability to manage multiple tasks efficiently. Seasonal roles can be a good opportunity for gaining experience and may sometimes lead to permanent positions.

What is the difference between Seasonal Email Customer Support vs Email Customer Support?

AspectSeasonal Email Customer SupportEmail Customer Support
CredentialsBasic customer service skills, familiarity with email platformsSame as seasonal, often no specialized certifications required
Work EnvironmentTemporary, seasonal campaigns, remote or office-basedYear-round, consistent support environment
Industry UsageHigh during holiday seasons or promotional periodsOngoing support across industries
Search/Comparison IntentFocus on seasonal support roles, temporary jobsLong-term customer support careers

Seasonal Email Customer Support roles are temporary positions focused on handling customer inquiries during peak seasons, such as holidays. In contrast, Email Customer Support involves ongoing, year-round support responsibilities. Both roles require similar skills and credentials but differ mainly in duration and seasonal demand.

More about Seasonal Email Customer Support jobs
What cities are hiring for Seasonal Email Customer Support jobs? Cities with the most Seasonal Email Customer Support job openings:
What are the most commonly searched types of Email Customer Support jobs? The most popular types of Email Customer Support jobs are:
What states have the most Seasonal Email Customer Support jobs? States with the most job openings for Seasonal Email Customer Support jobs include:
Infographic showing various Seasonal Email Customer Support job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 88% Physical, and 12% Hybrid job distribution, with an average salary of $32,987 per year, or $15.9 per hour.
Customer Service (Ops Support) Specialist - PASSARE

Customer Service (Ops Support) Specialist - PASSARE

Directors Investment Group

Abilene, TX โ€ข On-site

Full-time

Medical, Life, Retirement

Posted 22 days ago


Job description

Does this describe you?
Organized
Adaptable
Disciplined
Detail-Oriented
If so, let's talk!!
We are currently seeking a self-motivated, professional individual to join our PASSARE team as a CUSTOMER SERVICE (OPERATIONS SUPPORT) SPECIALIST.
As part of the customer on-boarding process, you will configure the Passare online platform and provide general customer support assistance. You will work with cross-functional teams including sales and customer support to realize customer satisfaction. You will utilize your expertise in customer support to move at the quick pace of a growth company.
Passare is a cloud-based (SaaS) application with interconnected modules to help funeral homes improve operational efficiency and enhance communication and collaboration internally and with family members. Passare's mission is to offer a best-in-class experience for funeral professionals and the families they serve. We seek to help people connect with experts and resources that help simplify their lives and give them more control during one of life's most difficult passages, the death of a loved one. Only Passare helps funeral professionals and families connect and communicate from anywhere, at any time, from any device.
This is a full-time position located in our Abilene, TX office. Our team, platform, and best practices make us an exciting place to work!
To learn more about Passare visit our website at https://www.passare.com/
Requirements
  • High school diploma or equivalent
  • Preferred 2 years experience in customer support or operations

Responsibilities:
  • Provide phone and email customer support
  • Answer troubleshooting calls, build platform knowledge and provide technical assistance
  • Create and manage configurations of the Passare SaaS system for customers
  • Load and validate customer system data
  • Create, from customer documents, on-line versions with data tagging (based on Word, PDF templates)
  • Training responsibilities include scheduling and setting up webinars with customers
  • Utilize Knowledge Base to ensure processes are completed accurately

Qualifications:
  • Excellent written and verbal communication skills
  • Excellent data entry and typing skills
  • Ability to multi-task, set priorities, and manage time effectively
  • Ability to gather accurate information
  • Effective problem resolution and critical thinking skills
  • Ability to use and manage web-based and database tools
  • Strong organizational skills
  • Commitment to company values

About Directors Investment Group
Directors Investment Group (DIG) offers an award-winning workplace that is truly one-of-a-kind.
DIG has been recognized with numerous workplace awards, including the prestigious FORTUNE magazine "Best Small & Medium Workplaces" List, the "Best Workplaces in Finance & Insurance" List, the "Best Workplaces for Millennials" List, and the "Best Workplaces in Texas" List. The company is also a winner of the top 100 "Best Companies to Work for in Texas," published by Texas Monthly.
Based in Abilene, TX, DIG offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry."
So, what makes DIG such a great place to work? We apply these same principles to how we treat our employees: offering excellent compensation, a fun, friendly, and supportive work environment, and more benefits and perks than we can mention; including employer-paid health coverage, 401(k) matching, life insurance, an on-site clinic, a 24-hour fitness center, free fresh fruit and beverages, a corporate university, book studies, and many personal growth opportunities for mind, body, and soul.
An Equal Opportunity Employer