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Customer Support Representative 977271 Jobs (NOW HIRING)

SecurityMetrics

Customer Support Rep

Orem, UT

$14.75 - $19/hr

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...

SecurityMetrics

Customer Support Rep

Orem, UT · On-site

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...

SecurityMetrics

Customer Support Rep

Orem, UT · On-site

$16/hr

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...

SecurityMetrics

Customer Support Rep

Orem, UT · On-site

$14.75 - $19/hr

As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in ...

Astor & Sanders

Customer Support Representative

Denver, CO

$16.50 - $22.50/hr

Customer Support Representative Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Customer Support Representative. This is a ...

HelloGov AI, Inc.

Customer Support Representative

Miami, FL

$15.25 - $20.75/hr

Hellogov Ai Customer Support Representative HelloGov AI is a Miami-based startup transforming how people interact with government services. Using advanced artificial intelligence, we streamline ...

Astor & Sanders

Customer Support Representative

Lakewood, CO · On-site

$16 - $21.75/hr

Customer Support Representative Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Customer Support Representative. This is a ...

Evo marketing

Customer Support Representative

Provo, UT · On-site

$14 - $17/hr

Customer Support Representative (Entry-Level) Company: Evo Marketing Industry: Residential Pest Control Employment Type: Hourly, Full-Time or Part-Time About Evo Marketing Evo Marketing supports ...

Script Care LTD

Customer Support Representative

Beaumont, TX · On-site

$13.75 - $18.75/hr

PURPOSE OF THE ROLE The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd ...

Script Care LTD

Customer Support Representative

Beaumont, TX · On-site

$13.75 - $18.75/hr

PURPOSE OF THE ROLE The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd ...

Script Care LTD

Customer Support Representative

Austin, TX · On-site

$15.50 - $21.25/hr

PURPOSE OF THE ROLE The Customer Support Representative is responsible for supporting the pharmacy and member help desk call center function of the company in accordance with Script Care, Ltd ...

orderlunches

Customer Support Representative

San Carlos, CA

$19.25 - $26.25/hr

Customer Support Representative Job Duties: * Manage in-bound calls, emails, contact us inquires and Chat via Zendesk from customers throughout the United States and Canada * Assist end users with ...

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How much do customer support representative 977271 jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer support representative 977271 in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Representative, and why are they important?

To thrive as a Customer Support Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Patience, active listening, and a customer-centric attitude help set top performers apart. These skills are crucial for resolving customer issues efficiently, ensuring client satisfaction, and maintaining a positive brand reputation.

How does a Customer Support Representative typically collaborate with other departments within a company?

Customer Support Representatives frequently work alongside teams such as technical support, sales, and product management to resolve customer issues efficiently. They often act as a bridge, relaying customer feedback and recurring issues to the appropriate team to help improve products or services. This collaboration not only ensures better customer experiences but also provides valuable learning and networking opportunities for representatives, contributing to career growth within the organization.

What are Customer Support Representatives?

Customer Support Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or social media. Their main goal is to ensure customer satisfaction by addressing inquiries promptly and effectively, handling complaints, and sometimes helping with troubleshooting or returns. Customer Support Representatives play a key role in building and maintaining a positive relationship between a company and its customers.

What is the difference between Customer Support Representative 977271 vs Customer Service Associate?

AspectCustomer Support Representative 977271Customer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email supportRetail stores, call centers, online support
Industry UsageCustomer support across various industries including tech, retail, telecomCustomer service in retail, hospitality, and service sectors

Both roles involve assisting customers, but Customer Support Representative 977271 often requires technical knowledge and handles more complex issues via multiple channels, while Customer Service Associate typically focuses on in-person or basic support tasks. The roles overlap in communication skills and industry usage, but the support representative may require additional certifications or technical training.

More about Customer Support Representative 977271 jobs
What job categories do people searching Customer Support Representative 977271 jobs look for? The top searched job categories for Customer Support Representative 977271 jobs are:
Customer Support Representative 977271 jobs near you
Infographic showing various Customer Support Representative 977271 job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 91% Full Time, 3% Part Time, and 5% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.
Customer Support Rep

Customer Support Rep

SecurityMetrics

Orem, UT

$14.75 - $19/hr

Other

Posted 6 hours ago

Job description

Join SecurityMetrics Customer Support Team

Come work for a company that cares about you and your career. Do you like tech but you are not sure what type of job suits you best? Here at SecurityMetrics we always promote from within before hiring externally. If you are looking to start a career in data security, programming, audit, and forensics, then come work here. Many of our top Developers, Auditors, Pentesters, and even Product managers started in the SM Customer Support department. We transfer many agents to other departments each year. Come get trained for a real career here at SecurityMetrics Customer Support!

SecurityMetrics is looking for experienced Customer Support staff to join our Customer Support team! This is an in-house position, and we are not looking to hire remote employees at this time. We are looking for applicants that have a customer service background to assist customers in understanding our products and processes. As a Customer Support Representative, you will be taking inbound phone calls and making outbound courtesy phone calls to provide everything from basic account support to assisting our customers in utilizing our industry-leading security products/programs. Customer Support Representatives will learn about computer and credit card data security standards and how to defend against the ever-intensifying cybersecurity threat. As a Customer Support Representative, you are put in a position with plenty of options for growth as you expand your knowledge of advanced computer networking, gain experience working with a wide variety of operating systems, and work with IT professionals from around the globe!

Responsibilities
  • Provide basic customer support and account maintenance via phone or email
  • Scope customers to determine their PCI Self Assessment Questionnaire type
  • Help customers navigate and understand the PCI Self Assessment Questionnaire
Required Skills and Experience
  • Basic computer skills (i.e. typing, email, web browser)
  • Basic understanding of networks and network devices
  • Ability to troubleshoot account issues
  • Desire to learn and grow
  • Excellent written and oral communication skills
  • Ability to listen to, comprehend, empathize, and resolve customer's needs and concerns
Preferred Skills and Experience
  • Fluent in English and any of the following languages: Portuguese, Chinese/Mandarin, Spanish, French/Quebecois
  • Part-time positions are available upon review
  • Familiar with PCI-DSS
  • Experience working in a Call Center
  • Experience dealing in Customer Service
  • Familiar with Linux
  • Basic understanding of HTML

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