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Customer Support Representative Intuit Turbotax Jobs

Smoothstar Tech

Intuit Customer Service

Akron, OH · On-site +1

$15.25 - $20.75/hr

... TurboTax customers. * Be a positive representative for Intuit and the Turbo Tax product; take a ... Provide support via phone and/or SmartLook one-way video and screen share technology. Customer ...

SmoothStar Tech

Intuit Customer Service

Atlanta, GA

$15.50 - $21/hr

... TurboTax customers. Be a positive representative for Intuit and the Turbo Tax product; take a ... Provide support via phone and/or SmartLook one-way video and screen share technology. Customer ...

Smoothstar Tech

Intuit Customer Service

Atlanta, GA · On-site +1

$15.50 - $21/hr

... TurboTax customers. * Be a positive representative for Intuit and the Turbo Tax product; take a ... Provide support via phone and/or SmartLook one-way video and screen share technology. Customer ...

SmoothStar Tech

Intuit Customer Service

Akron, OH

$15.25 - $20.75/hr

... TurboTax customers. Be a positive representative for Intuit and the Turbo Tax product; take a ... Provide support via phone and/or SmartLook one-way video and screen share technology. Customer ...

Smoothstar Tech

Intuit Customer Service

Miami, FL · On-site +1

$15.25 - $20.75/hr

... TurboTax customers. * Be a positive representative for Intuit and the Turbo Tax product; take a ... Provide support via phone and/or SmartLook one-way video and screen share technology. Customer ...

Intuit

Tax Associate - TurboTax Store

Dallas, TX

$57.90K - $77.20K/yr

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in ...

Intuit

Tax Associate - TurboTax Store

Chicago, IL

$60.30K - $80.40K/yr

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in ...

Intuit

Tax Associate - TurboTax Store

Chicago, IL · On-site

$60.30K - $80.40K/yr

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in ...

Intuit

Tax Expert - TurboTax Store

Chicago, IL

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in ...

Intuit

Tax Expert - TurboTax Store

Manhattan, NY

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in ...

Intuit

Tax Expert - TurboTax Store

Dallas, TX

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in ...

Intuit

Tax Associate - TurboTax Store

Dallas, TX

$57.90K - $77.20K/yr

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in ...

Intuit

Tax Expert - TurboTax Store

Dallas, TX

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in ...

Intuit

Tax Expert - TurboTax Store

New York, NY

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in ...

Intuit

Tax Associate - TurboTax Store

Manhattan, NY

$25.50 - $28.50/hr

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in ...

Intuit

Tax Expert - TurboTax Store

Chicago, IL

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in ...

Intuit

Tax Associate - TurboTax Store

Chicago, IL

$60.30K - $80.40K/yr

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in ...

Intuit

Tax Associate - TurboTax Store

Dallas, TX

$57.90K - $77.20K/yr

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in ...

Intuit

Tax Expert - TurboTax Store

Manhattan, NY

$32.50 - $36/hr

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in ...

Intuit

Tax Expert - TurboTax Store

Chicago, IL

$31 - $34.50/hr

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in ...

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How much do customer support representative intuit turbotax jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer support representative intuit turbotax in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Representative for Intuit TurboTax, and why are they important?

To thrive as a Customer Support Representative for Intuit TurboTax, you need a solid understanding of tax concepts, customer service best practices, and typically a high school diploma or equivalent. Familiarity with CRM systems, help desk platforms, and TurboTax software is important, as are any certifications in customer service or tax preparation. Exceptional communication, patience, and problem-solving skills help you effectively address diverse customer needs and resolve issues efficiently. These skills ensure customers receive accurate, timely assistance and a positive experience, which is crucial for maintaining trust and satisfaction with the TurboTax brand.

What are some common challenges faced by Customer Support Representatives at Intuit TurboTax, and how can they be effectively managed?

Customer Support Representatives at Intuit TurboTax often encounter challenges such as handling high call volumes during tax season, assisting customers with varying levels of tax knowledge, and resolving complex technical or account issues. To manage these challenges effectively, representatives benefit from strong problem-solving skills, patience, and comprehensive training on TurboTax products and policies. Collaboration with team members and access to a robust knowledge base also help in delivering accurate, timely support while maintaining a positive customer experience.

What does a Customer Support Representative at Intuit TurboTax do?

A Customer Support Representative at Intuit TurboTax assists customers with questions and issues related to TurboTax products and services. They provide guidance on tax software usage, help troubleshoot technical problems, and resolve billing or account concerns. Representatives may communicate with customers through phone, chat, or email, ensuring a positive experience and accurate information. Their goal is to help users file their taxes confidently and efficiently.

What is the difference between Customer Support Representative Intuit Turbotax vs Customer Service Associate Intuit Turbotax?

AspectCustomer Support Representative Intuit TurbotaxCustomer Service Associate Intuit Turbotax
Required CredentialsHigh school diploma or equivalent; some roles may prefer prior customer service experienceHigh school diploma or equivalent; basic computer skills required
Work EnvironmentCall centers, remote work, or in-office supportCall centers, retail locations, or remote support
Employer & Industry UsagePrimarily in financial software and tax preparation servicesCustomer support for tax software and financial products

Both roles involve assisting customers with tax software issues, but Customer Support Representatives often handle more complex inquiries and may require more experience. Customer Service Associates typically focus on general support and basic troubleshooting. Both positions are essential in delivering quality customer service within Intuit's tax software division.

More about Customer Support Representative Intuit Turbotax jobs
What job categories do people searching Customer Support Representative Intuit Turbotax jobs look for? The top searched job categories for Customer Support Representative Intuit Turbotax jobs are:
Customer Support Representative Intuit Turbotax jobs near you
Infographic showing various Customer Support Representative Intuit Turbotax job openings in the United States as of May 2026, with employment types broken down into 13% Internship, and 87% Part Time. Highlights an 100% Physical job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Intuit Customer Service

Smoothstar Tech

Akron, OH • On-site, Remote

$15.25 - $20.75/hr

Full-time

Posted 7 days ago

Job description

Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the tax season.. Agents will.serve customers by providing product and service information; resolving product and service issues..
Customer Service Representative Job Duties:
  • Interact with Turbo Tax customers via phone, focusing on tax related questions, data entry and navigation.
  • Research, analyze and determine an appropriate course of action for TurboTax customers.
  • Be a positive representative for Intuit and the Turbo Tax product; take a caring and empathetic approach to customer interactions.
  • Articulate how to use the TurboTax product accurately and efficiently resolve customer inquiries on the first contact.
  • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.
  • Act as a technical resource when assisting customers to resolve problems with devices and equipment.
  • Provide support via phone and/or SmartLook one-way video and screen share technology.

Customer Service Representative Job Qualifications:
  • 1 year of customer service: call center, retail or helpdesk.
  • Excellent technical and customer service skills - passion for providing the BEST customer experience.
  • Must have extensive experience with Windows OS, web browsing, email, and various software applications..
  • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.
  • Must be able to efficiently navigate through menus & options on desktop devices while describing those actions verbally to customer.
  • Excellent written and verbal communication skills and excellent phone etiquette (Clear crisp speech).
  • Requires strong active listening skills to accurately paraphrase a customer conversation.
  • Ability to begin servicing the program immediately after the call center owner or its agent certifies for a period of 90 days thereafter and meet the minimum service interval requirement.

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