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Customer Support Representative 977271 Jobs (NOW HIRING)

PeopleJoy

Customer Support Representative

Philadelphia, PA · On-site +1

$48K - $58K/yr

Customer Support Representative (CSR) About Our Mission PeopleJoy provides managed education benefits software for employers committed to their people and their purpose. As workforce expectations ...

Anagram

$14.75 - $20.25/hr

Customer Support Representative Anagram is the ultimate insurance billing platform for eye care providers. Combining instant eligibility and benefit verifications, patient responsibility calculation ...

Bank of Colorado

CUSTOMER SUPPORT REP

Gretna, NE

$15.75 - $20.25/hr

Customer Support Representative The Customer Support Representative is responsible for providing customer service and technical support for online banking customers via phone, chat and email. The ...

MDC Data Center

Customer Support Representative

Mcallen, TX · On-site

$15.25 - $20.75/hr

Join the MDC Team as a Customer Support Representative! At MDC Data Centers, were looking for a service-driven, detail-oriented individual to join our growing Customer Support team. If you're ...

FIDELITONE

Customer Support Representative

Romulus, MI · On-site

$21/hr

Customer Support Representative Department: Operations - Last Mile Employment Type: Full Time Location: Romulus, MI Compensation: $21.00 / hour Description The CX Support Representative 1 ensures ...

MDC Data Centers

Customer Support Representative

Mcallen, TX · On-site

$15.25 - $20.75/hr

Join the MDC Team as a Customer Support Representative! At MDC Data Centers, we're looking for a service-driven, detail-oriented individual to join our growing Customer Support team. If you're ...

VIVA

Customer Support Representative

Johnston, IA

$15 - $20.50/hr

Description Customer Support Representative II Specific Position Requirements E-Commerce Customer Support Representative PRIMARY RESPONSIBILITIES & DUTIES: • Take inbound calls and occasional ...

Pinnacle Bank/Bank of Colorado

CUSTOMER SUPPORT REP

Gretna, NE · On-site

$15.75 - $20.25/hr

The Customer Support Representative is responsible for providing customer service and technical support for online banking customers via phone, chat and email. The position works under the direction ...

HelloGov AI

Customer Support Representative

Miami, FL · On-site

$15.25 - $20.75/hr

The Role As a Customer Support Representative, you will handle direct outbound calls to customers seeking assistance with government service applications. You will deliver clear, efficient, and ...

X2F

Customer Support Representative

Newark, NJ · Remote

$16.75 - $22.75/hr

About the job Customer Support Representative Customer Support Representative Remote (U.S. Only) You bring the calm. We bring the coffee. Together, we solve everything. Are you the kind of person who ...

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How much do customer support representative 977271 jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer support representative 977271 in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Representative, and why are they important?

To thrive as a Customer Support Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Patience, active listening, and a customer-centric attitude help set top performers apart. These skills are crucial for resolving customer issues efficiently, ensuring client satisfaction, and maintaining a positive brand reputation.

How does a Customer Support Representative typically collaborate with other departments within a company?

Customer Support Representatives frequently work alongside teams such as technical support, sales, and product management to resolve customer issues efficiently. They often act as a bridge, relaying customer feedback and recurring issues to the appropriate team to help improve products or services. This collaboration not only ensures better customer experiences but also provides valuable learning and networking opportunities for representatives, contributing to career growth within the organization.

What are Customer Support Representatives?

Customer Support Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or social media. Their main goal is to ensure customer satisfaction by addressing inquiries promptly and effectively, handling complaints, and sometimes helping with troubleshooting or returns. Customer Support Representatives play a key role in building and maintaining a positive relationship between a company and its customers.

What is the difference between Customer Support Representative 977271 vs Customer Service Associate?

AspectCustomer Support Representative 977271Customer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email supportRetail stores, call centers, online support
Industry UsageCustomer support across various industries including tech, retail, telecomCustomer service in retail, hospitality, and service sectors

Both roles involve assisting customers, but Customer Support Representative 977271 often requires technical knowledge and handles more complex issues via multiple channels, while Customer Service Associate typically focuses on in-person or basic support tasks. The roles overlap in communication skills and industry usage, but the support representative may require additional certifications or technical training.

More about Customer Support Representative 977271 jobs
What job categories do people searching Customer Support Representative 977271 jobs look for? The top searched job categories for Customer Support Representative 977271 jobs are:
Customer Support Representative 977271 jobs near you
Infographic showing various Customer Support Representative 977271 job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 91% Full Time, 3% Part Time, and 5% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.
Customer Support Representative

Customer Support Representative

PeopleJoy

Philadelphia, PA • On-site, Remote

$48K - $58K/yr

Full-time

Medical, Dental, Life, Retirement

Posted 9 days ago

Job description

We're Hiring: Customer Support Representative (CSR)
About Our Mission
PeopleJoy provides managed education benefits software for employers committed to their people and their purpose.
As workforce expectations shift toward personalization, continuous skilling, and community, PeopleJoy helps employers meet the moment. We deliver education and student loan benefits as a fully managed service that drives real impact for employees and employers alike.
About Our Culture
Our culture is what makes PeopleJoy a great place to do meaningful work. We come from diverse backgrounds and experiences, but we're united by a shared drive to help others and improve lives.
We:
  • Put customers first and strive to exceed expectations
  • Embrace change and adapt quickly
  • Take accountability for our work and our outcomes
  • Value trust, respect, and follow-through
  • Focus on meaningful results, not just chasing numbers

Here, you'll find purpose, ownership, and a team that values progress over perfection.
Our Core Values
Our values shape our vision, products, culture, and customer success:
Do Right by Others
Have people's backs. Be someone others can rely on.
Improve Every Time
We don't do the same work the same way twice. We constantly streamline, simplify, and automate so each iteration is faster and better.
Be All-In - and Be Honest
We act in the best interest of PeopleJoy's mission and long-term success. We show up fully, take responsibility, and raise our hands early if something feels out of alignment.
Win Together
We prioritize team success over individual comfort, take feedback with humility, and step into whatever role helps the team win today.
Grit
We commit to long-term goals with resilience and discipline, pushing through obstacles even when progress feels slow.
About the Opportunity
We're seeking a customer-obsessed problem solver with strong communication skills to support our clients and their employees. Customer Support Representatives are the backbone of PeopleJoy, playing a critical role in helping employees navigate education assistance programs during some of the most complex and financially stressful moments of their lives.
As a CSR, you'll guide borrowers across multiple service lines-including loan forgiveness, tuition assistance, student loan repayment assistance, and refinancing-ensuring they receive clear, accurate, and empathetic support at every step. You'll follow documented workflows, maintain detailed case notes, and help borrowers achieve outcomes that can be truly life-changing.
This is not a generic call center role. It requires strong attention to detail, excellent communication, and the discipline to operate within structured, high-impact processes.
Job Details
  • Title: Customer Support Representative
  • Compensation: $48,000-$58,000
  • Reports To: Customer Success Manager
  • Location: Fully remote
  • Job Type: Full-Time
  • Benefits: Medical, Dental, 401(k) match, short- and long-term disability, life insurance

What Does a CSR at PeopleJoy Do?
  • Respond to client inquiries via phone, email, chat, SMS, and ticketing systems in a supportive, professional manner
  • Resolve non-technical issues using PeopleJoy's approved workflows, scripts, and templates
  • Analyze borrower needs to determine next steps, required documentation, or program-specific guidance
  • Collaborate with other CSRs to resolve complex or escalated cases
  • Surface workflow gaps or borrower friction points to the product and operations teams
  • Accurately document all interactions and case actions in PeopleJoy's CRM and internal tools
This Role Is a Great Fit If You:
  • Are process-driven, organized, and highly detail-oriented
  • Communicate clearly, professionally, and with empathy
  • Have a strong work ethic and reliable follow-through
  • Demonstrate high empathy for borrowers navigating financial stress
  • Are a quick learner who can master new program rules with guidance
  • Are a dependable team player who follows processes and asks questions when needed
What Success Looks Like in This Role
You're succeeding when:
  • All service-level agreements are consistently met
  • Customer satisfaction and borrower feedback remain high
  • You contribute ideas that improve workflows and enhance the borrower experience

If this sounds like a role where you'd thrive and make a meaningful impact, we'd love to hear from you.

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