ZipRecruiter

Log In

1

Sales Operations Director Jobs in Kansas (NOW HIRING)

MCI Careers

Operations Director

Wichita, KS

We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of ... Design and execute strategic sales initiatives aligned with company goals. * Monitor and optimize ...

MCI Careers

Operations Director

Wichita, KS · On-site

$80 - $120/hr

We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of ... Set and manage sales forecasts and performance objectives. * Establish best practices to maintain ...

MCI Careers

Operations Director

Wichita, KS · On-site

We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of ... Set and manage sales forecasts and performance objectives. * Establish best practices to maintain ...

MCI Careers

Operations Director

Wichita, KS · On-site

We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of ... Set and manage sales forecasts and performance objectives. * Establish best practices to maintain ...

MCI Careers

Operations Director

Wichita, KS

We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of ... Set and manage sales forecasts and performance objectives. * Establish best practices to maintain ...

ITW Pro Brands

Operations Director

Olathe, KS · On-site

$142K - $237K/yr

... sales team provide expert value-added consulting at the customer level. ITW Pro Brands has 250 ... The Director of Operations, in partnership with the Plant Managers, will have overall ...

Finite State

The Director, GTM (Go-to-Market) Operations will play a pivotal role in driving operational ... Sales Enablement: Develop and maintain GTM playbooks, training programs, and tools to support the ...

next page

Showing results 1-20

All JobsSales Operations JobsSales Operations Director JobsSales Operations Director Jobs in Kansas

Sales Operations Director information

What does a sales operations director do?

A Sales Operations Director oversees and optimizes a company's sales processes, ensuring the sales team operates efficiently and meets business goals. They are responsible for developing strategies, managing sales analytics, implementing tools and technologies, and collaborating with other departments to streamline workflows. Additionally, they analyze sales data to identify trends, forecast sales, and recommend improvements to enhance productivity and revenue growth.

How does a sales operations director typically collaborate with sales, marketing, and finance teams to drive business growth?

A Sales Operations Director plays a central role in ensuring alignment between sales, marketing, and finance by facilitating effective communication and data sharing. They often coordinate sales forecasting, pipeline management, and performance analytics, providing actionable insights to all departments. This collaboration helps streamline processes, optimize revenue strategies, and ensure that sales goals are realistic and aligned with broader business objectives. Regular cross-functional meetings and shared reporting systems are common practices to maintain this alignment.

What are the key skills and qualifications needed to thrive as a sales operations director, and why are they important?

To thrive as a Sales Operations Director, you need a deep understanding of sales processes, data analysis, and business strategy, typically supported by a bachelor’s degree in business or a related field. Expertise with CRM platforms like Salesforce, sales analytics tools, and possibly certifications in project management or data analysis is highly valuable. Exceptional leadership, problem-solving, and communication skills help you drive alignment across teams and optimize sales performance. These skills and qualities are vital for ensuring efficient operations, informed decision-making, and sustained revenue growth.

What is the difference between Sales Operations Director vs Sales Manager?

AspectSales Operations DirectorSales Manager
ResponsibilitiesOversees sales processes, strategy, and analytics at a high level, aligning sales goals with company objectives.Manages sales team, sets targets, and directly oversees sales activities and client relationships.
Required CredentialsBachelor's degree, often an MBA, with experience in sales operations or analytics.Bachelor's degree, sales experience, and leadership skills.
Work EnvironmentStrategic, cross-departmental, often in an office setting.Field and office-based, direct interaction with sales teams and clients.
Industry UsageCommon in large organizations with complex sales processes.Widely used across industries for direct sales team management.

The Sales Operations Director focuses on strategic planning, analytics, and process optimization, while the Sales Manager handles day-to-day sales activities and team management. Both roles require sales experience, but the Director operates at a higher, more strategic level.

What are the most commonly searched types of Sales Operations jobs in Kansas?

The most popular types of Sales Operations jobs in Kansas are:

What are popular job titles related to Sales Operations Director jobs in Kansas?

For Sales Operations Director jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Sales Operations Director jobs in Kansas look for?

The top searched job categories for Sales Operations Director jobs in Kansas are:

Sales Operations Director jobs near you
Infographic showing various Sales Operations Director job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Operations Director

MCI Careers

Wichita, KS

Full-time

Re-posted 10 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you’ve run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you.

We’re looking for a proven leader who thrives on building high-performing teams, managing complex operations, and delivering exceptional customer experiences no matter the industry.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Lead, mentor, and motivate managers, supervisors, and frontline staff to consistently exceed operational targets.
  • Oversee budgets, P&L, and resource allocation to maximize site performance and profitability.
  • Champion a culture of accountability, collaboration, and service excellence.
  • Direct all site operations, ensuring efficiency, compliance, and exceptional outcomes.
  • Introduce and manage process improvements that boost productivity and elevate the customer experience.
  • Build and maintain strong relationships with clients, stakeholders, and community partners.
  • Manage quality assurance, productivity metrics, and workforce planning.
  • Design and execute strategic sales initiatives aligned with company goals.
  • Monitor and optimize KPIs, SLAs, and operational policies for peak performance.
  • Set and manage sales forecasts and performance objectives.
  • Establish best practices to maintain market competitiveness.
  • Develop strategies to ensure outstanding customer satisfaction across all interactions.
  • Conduct market research and competitor benchmarking to guide operational decisions.
  • Prepare performance reports and analyze sales trends to drive continuous improvement.
  • Foster a high-performance, engaged, and motivated team environment.
  • Oversee payroll accuracy and timely processing.
  • Manage building operations, including maintenance and site security.
  • Partner with corporate leadership to deliver strategic initiatives.
  • Perform additional duties as required.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Proven senior leadership experience in BPO (preferred), or in hospitality, retail, construction, logistics, manufacturing, or other large-scale operational environments.
  • Demonstrated success in leading teams of 100+ in fast-paced, results-driven settings.
  • Strong commercial and financial acumen, including P&L management.
  • Exceptional communication, decision-making, and problem-solving abilities.
  • Skilled at navigating change and adapting strategies to drive growth and performance.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

FacebookTwitter

View All MCI Careers Jobs