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Sales Associate Jobs in Rochester, MI (NOW HIRING)

SENIOR SALES ASSOCIATE POSITION DESCRIPTION: Position Title: Senior Sales Associate (Sales Forced) Reports To: Store Leader Classification: Full-Time /Non-Exempt/Hourly SENIOR SALES ASSOCIATE ...

SENIOR SALES ASSOCIATE POSITION DESCRIPTION: Position Title: Senior Sales Associate (Sales Forced) Reports To: Store Leader Classification: Full-Time /Non-Exempt/Hourly SENIOR SALES ASSOCIATE ...

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Sales Associate information

See Rochester, MI salary details

$8

$16

$30

How much do sales associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for sales associate in Rochester, MI is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $16.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sales Associate, and why are they important?

To thrive as a Sales Associate, you need strong product knowledge, customer service abilities, and basic math skills, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes CRM tools is common. Outstanding communication, active listening, and a friendly, persuasive demeanor are valuable soft skills in this role. These skills are crucial for building customer relationships, meeting sales goals, and ensuring a positive shopping experience.

What are some common challenges Sales Associates face when meeting sales targets, and how can they overcome them?

Sales Associates often encounter challenges such as handling customer objections, managing slow foot traffic, and keeping up with evolving product knowledge. To overcome these, it's helpful to actively listen to customers, ask open-ended questions, and demonstrate a thorough understanding of the products. Regularly participating in training sessions and collaborating with teammates for best practices can also boost confidence and effectiveness. Staying adaptable and maintaining a positive attitude are key to consistently achieving sales goals.

What is the difference between Sales Associate vs Customer Service Representative?

AspectSales AssociateCustomer Service Representative
Required CredentialsHigh school diploma; sales training often providedHigh school diploma; customer service training
Work EnvironmentRetail stores, showrooms, mallsCall centers, retail, service desks
Employer & Industry UsageRetail, wholesale, hospitalityRetail, telecom, banking, hospitality
Common Search & Comparison IntentSales skills, commission structureCustomer interaction, problem-solving

While both roles involve direct interaction with customers, Sales Associates focus on promoting and selling products, often earning commissions. Customer Service Representatives primarily handle inquiries, resolve issues, and support customer satisfaction. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What Do Sales Associates Do?

Sales associates work in the retail industry. They often greet customers as they enter the store and assist the customer in finding what they need. A sales associate is responsible for walking customers through the entire buying process and ensuring the customer leaves satisfied. Customers rely on sales associates for information on the store’s inventory, in-store item location, and accurate pricing. Sales associates are also responsible for keeping the store neat and tidy; they process returns, reshelve items, and perform light cleaning. Depending on their shift, they may be the one to open or lock up the shop.

What are Sales Associates?

Sales Associates are retail professionals responsible for assisting customers, providing product information, and facilitating sales transactions in stores or other sales environments. They help customers find products, answer questions, and ensure a positive shopping experience. Sales Associates may also handle inventory, restock shelves, and process payments. Their goal is to meet sales targets while delivering excellent customer service. This role is essential in creating a welcoming atmosphere and fostering customer loyalty.
What are the most commonly searched types of Sales jobs in Rochester, MI? The most popular types of Sales jobs in Rochester, MI are:
What job categories do people searching Sales Associate jobs in Rochester, MI look for? The top searched job categories for Sales Associate jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Sales Associate jobs? Cities near Rochester, MI with the most Sales Associate job openings:
Infographic showing various Sales Associate job openings in Rochester, MI as of May 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,657 per year, or $16.2 per hour.
Senior Sales Associate

Senior Sales Associate

Range USA

Wixom, MI • On-site

$16/hr

Full-time

Medical, Dental, Vision

Posted 29 days ago


Range USA rating

4.2

Company rating: 4.2 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

3rd of 3 rated shooting ranges


Job description

Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation. At Range USA, you have an opportunity to make a big difference in our mission.
SENIOR SALES ASSOCIATE POSITION DESCRIPTION:
Position Title: Senior Sales Associate (Sales Forced)
Reports To: Store Leader
Classification: Full-Time /Non-Exempt/Hourly
SENIOR SALES ASSOCIATE POSITION OVERVIEW:
The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.
SENIOR SALES ASSOCIATE JOB DESCRIPTION:
Sales & Customer Experience:
  • Deliver exceptional customer service aligned with Range USA standards
  • Review KPIs and coach team to expectations from this data
  • Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
  • Build customer relationships and increase basket size through product knowledge and recommendations

Operations Execution:
  • Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
  • Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
  • Support inventory flow, merchandising, and ad set execution to maintain visual standards
  • Maintain overall store cleanliness and organization

Safety & Compliance:
  • Ensure strict adherence to all firearm safety protocols for customers and staff
  • Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
  • Safeguard confidential information and ensure all processes meet regulatory standards
  • Ensure range readiness, safety, and cleanliness always
  • Validate and escalate if needed parts requirements to ASL

SENIOR SALES ASSOCIATE DESIRED SKILLS & EXPERIENCE:
Possess the following core values:
Curious
Passionate
Do It Right
Service
  • High School Diploma or equivalent required
  • 1-2 years of retail sales or customer service experience (specialty retail preferred)
  • Strong attention to detail with the ability to follow complex compliance procedures
  • Ability to handle confidential information with integrity
  • Flexible availability, including nights, weekends, and holidays
  • Strong communication skills and customer-first mindset

EMPLOYEE BENEFITS:
Medical, Dental, Vision Health Insurance
Free Elite Membership (Unlimited Shooting)
Industry Leading Online and Store Discounts
Free Classes
Ability to Utilize Manufacturer Programs
No firearm experience needed: We Offer Paid Training
SENIOR SALES ASSOCIATE PHYSICAL DEMANDS:
  • Extended periods of standing
  • Ability to lift and/or push up to 50 lbs. regularly
  • Ability to work at heights up to 10 feet

NOTE: This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed.

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