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Saas Jobs (NOW HIRING)

365 Labs

SAAS Support Manager

Baton Rouge, LA

Baton Rouge, LA (No-Remote) 365Labs is a leading SAAS company that specializes in providing innovative software solutions to public safety. We are committed to delivering exceptional customer ...

Majesco

Attorney - SaaS & Commercial Transactions

As leaders in intelligent SaaS solutions, we've embedded AI and Agentic AI throughout our robust product portfolio of core, underwriting, loss control, distribution, digital solutions, and pension ...

365 Labs

SAAS Support Manager

Baton Rouge, LA · On-site

Baton Rouge, LA (No-Remote) 365Labs is a leading SAAS company that specializes in providing innovative software solutions to public safety. We are committed to delivering exceptional customer ...

Poolcorp

SaaS Implementation Specialist

Clearwater, FL · On-site

The SaaS Implementation Specialist champions the customer journey from sale to successful adoption, ensuring the SaaS platform is configured, tested, and launched to best suit client needs. You serve ...

VivSoft Technologies

SaaS Platform Developer

Herndon, VA · Remote

$130K - $180K/yr

SaaS OneStream Platform Developer Location: Remote Clearance Required: Public Trust Clearance Position Type: Full-Time About the company: At VivSoft, we aim to solve complex federal problems using ...

NetBrain

Software Architect, SaaS Platform

Boston, MA · On-site

$170K - $200K/yr

Define the reference architecture for NetBrain's SaaS platform on AWS, covering compute, networking, data, messaging, and observability layers. * Lead the multi-tenancy design strategy, including ...

365 Labs

SAAS Support Manager

Baton Rouge, LA

Baton Rouge, LA (No-Remote) 365Labs is a leading SAAS company that specializes in providing innovative software solutions to public safety. We are committed to delivering exceptional customer ...

C10 Labs

Position Overview C10 Labs is seeking experienced founders, operators, technical leaders, and enterprise SaaS professionals to join the program as Mentors. Mentors will work directly with early-stage ...

C10 Labs

Enterprise AI & SaaS Mentor

Cambridge, MA · On-site

Enterprise AI & SaaS Mentor Department: Studio Employment Type: Full Time Location: Cambridge Description About C10 Labs C10 Labs is an AI-focused venture studio and early-stage fund dedicated to ...

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How much do saas jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for saas in the United States is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $17.31 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

In the SaaS industry, high-paying roles such as sales executives, account managers, and customer success managers can earn $4,000 or more weekly through commissions and bonuses. Success in these roles often depends on strong communication skills, industry knowledge, and experience with sales tools like CRM software, rather than formal degrees.

How to make $70,000 a year from home?

A SaaS professional can reach a $70,000 annual income by developing and selling software solutions, providing remote consulting, or managing SaaS products with strong marketing and sales skills. Building a client base, maintaining ongoing subscriptions, and leveraging digital marketing tools are key to achieving this income level from home.

What are SaaS jobs?

SaaS jobs refer to roles involved in the development, deployment, sales, and support of Software as a Service products. These jobs often require skills in cloud computing, software development, customer support, and familiarity with SaaS platforms and tools. They can include positions such as software engineers, product managers, sales representatives, and technical support specialists.

What are some common challenges faced by professionals working in SaaS roles, and how can they be addressed?

Professionals in SaaS roles often face challenges such as keeping up with rapidly evolving technologies, managing customer expectations, and ensuring seamless product updates. Adapting to frequent software changes and collaborating effectively with cross-functional teams (like development, sales, and customer success) are crucial for success. Regular training, proactive communication, and leveraging agile methodologies can help address these challenges and foster a collaborative work environment.

What are the key skills and qualifications needed to thrive in a SaaS (Software as a Service) role, and why are they important?

To succeed in a SaaS role, you typically need strong technical proficiency, a background in software or cloud computing, and relevant degrees or certifications such as AWS Certified Solutions Architect or SaaS product management credentials. Familiarity with cloud platforms (AWS, Azure, Google Cloud), CRM tools (Salesforce), and analytics systems is crucial. Excellent communication, problem-solving, and customer-centric thinking set top performers apart. These competencies enable professionals to deliver scalable solutions, foster client satisfaction, and drive product adoption in a rapidly evolving digital landscape.

What is the difference between Saas vs Software Developer?

AspectSaasSoftware Developer
Required CredentialsTypically a degree in IT, computer science, or related field; familiarity with cloud platformsDegree in computer science, software engineering, or related; coding certifications often preferred
Work EnvironmentCloud-based, collaborative, often remoteOffice or remote; coding and development environments
Employer & Industry UsageTech companies, SaaS providers, cloud service firmsSoftware firms, tech startups, IT departments
Common Search & Comparison IntentUnderstanding SaaS roles, career paths, skillsLearning about software development careers, skills, roles

While SaaS professionals focus on delivering cloud-based software solutions, software developers create the applications themselves. SaaS roles often involve managing cloud services and customer support, whereas software developers primarily write code and develop new software products. Both roles require technical skills and often overlap in industry usage, but their core responsibilities differ significantly.

What are the top 10 SaaS companies?

Top SaaS companies include Salesforce, Microsoft (Office 365), Adobe, SAP, Oracle, ServiceNow, Workday, Shopify, Zoom, and Slack. These companies are recognized for their large market share, innovative cloud-based solutions, and widespread enterprise adoption. Job seekers in SaaS should focus on skills related to cloud computing, software development, and customer support.
More about Saas jobs
What cities are hiring for Saas jobs? Cities with the most Saas job openings:
What are the most commonly searched types of Saas jobs? The most popular types of Saas jobs are:
What states have the most Saas jobs? States with the most job openings for Saas jobs include:
What job categories do people searching Saas jobs look for? The top searched job categories for Saas jobs are:
Saas jobs near you
Infographic showing various Saas job openings in the United States as of July 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 67% Physical, 5% Hybrid, and 28% Remote job distribution, with an average salary of $37,439 per year, or $18 per hour.

SAAS Support Manager

365 Labs

Baton Rouge, LA

Other

Posted 4 days ago

Job description

Job Title: Support Desk Manager – 365Labs

Location: Baton Rouge, LA (No-Remote)

365Labs  is a leading SAAS company that specializes in providing innovative software solutions to public safety. We are committed to delivering exceptional customer experiences and ensuring the highest level of satisfaction for our clients. To maintain our outstanding support services, we are looking for a dynamic and experienced Support Desk Manager to join our team.

Position Overview:

As a Support Desk Manager at 365Labs , you will play a critical role in ensuring the timely resolution of client issues at all times and maintaining high-quality support services. You will lead and train a team of support staff and software testers, creating a cohesive and efficient support team. Your responsibilities will also include developing procedures and a knowledge base to improve support efficiency. We are seeking a quick learner who can adapt to our fast-paced environment and help us maintain our commitment to excellence.

Key Responsibilities:

- Lead and manage a team of support staff and software testers, providing guidance, coaching, and training to ensure exceptional support services.

- Ensure timely resolution of client issues, addressing technical inquiries, and troubleshooting problems effectively.

- Develop and maintain a comprehensive knowledge base to assist both clients and support team members in resolving issues efficiently.

- Establish and refine support procedures to improve response times and issue resolution rates.

- Collaborate with other departments, such as product development and quality assurance, to provide valuable feedback and insights for product improvement.

- Analyze support data and metrics to identify trends, areas for improvement, and opportunities to enhance customer satisfaction.

- Continuously update your own knowledge of the company's SAAS products to provide accurate information and guidance to clients and team members.

Qualifications:

- Bachelor's degree in a relevant field or equivalent work experience.

- Proven experience as a Support Desk Manager in a SAAS company or similar role.

- Strong leadership and team management skills, with a track record of successfully leading and developing support teams.

- Exceptional problem-solving and troubleshooting abilities.

- Excellent communication skills, both written and verbal.

- Experience in developing and maintaining knowledge bases and support procedures.

- Quick learner with the ability to adapt to new technologies and software quickly.

How to Apply:

If you are a highly motivated and experienced Support Desk Manager looking for a new challenge in a dynamic SAAS company, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you believe you are the ideal candidate for this position.

If you are not from Baton Rouge area, please explain if you are willing to relocate. This is an in-office position.

365Labs  is an equal opportunity employer and welcomes candidates of all backgrounds to apply.

Apply