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Rma Processor Jobs (NOW HIRING)

CHRISTENSEN ARMS

Diagnose, troubleshoot, and repair firearms returned through the RMA process. * Perform firearm assembly, disassembly, fitting, and functional testing. * Operate manual machine tools, including mills ...

Epic Aircraft

Warranty/RMA Specialist

Bend, OR · On-site

$24 - $30/hr

The Warranty/RMA Specialist also coordinates the logistics of returned materials and helps drive ... Process returns for non-conforming materials and products in a timely and accurate manner

Epic Aircraft

Warranty/RMA Specialist

Bend, OR · On-site

$24 - $30/hr

The Warranty/RMA Specialist also coordinates the logistics of returned materials and helps drive ... Process returns for non-conforming materials and products in a timely and accurate manner

Hubbell Incorporated

RMA Technician

Oklahoma City, OK · On-site

This role manages the Return Material Authorization (RMA) process from receipt through inspection, repair coordination, shipment, and closure. The RMA Technician serves as a liaison between ...

Hubbell Incorporated

RMA Technician

Oklahoma City, OK · On-site

This role manages the Return Material Authorization (RMA) process from receipt through inspection, repair coordination, shipment, and closure. The RMA Technician serves as a liaison between ...

Hamilton Company

Service RMA Coordinator

Reno, NV · On-site

$18 - $23.50/hr

Responsible for processing, monitoring, and expediting Return Material Authorizations (Warranty and ... RMA entry and documentation into Master Control. * Some Technical Support to troubleshoot inquiries ...

Zonar

Lead RMA Quality Specialist

Lakeland, FL · On-site

Train new and existing team members on RMA processing procedures, quality inspection standards, and documentation requirements * Monitor team performance and throughput, identifying bottlenecks and ...

Hamilton Company

Service RMA Coordinator

Reno, NV

$18 - $23.50/hr

Responsible for processing, monitoring, and expediting Return Material Authorizations (Warranty and ... RMA entry and documentation into Master Control. * Some Technical Support to troubleshoot inquiries ...

Hamilton Company

Service RMA Coordinator

Reno, NV · On-site

$18 - $23.50/hr

Responsible for processing, monitoring, and expediting Return Material Authorizations (Warranty and ... RMA entry and documentation into Master Control. * Some Technical Support to troubleshoot inquiries ...

Nexcess

RMA Specialist

Sunnyvale, CA · On-site

$32 - $36/hr

About the rol e The RMA Specialist supports the 24/7 operations of our data centers with a focus on ... Collaborate with team members to identify process improvements and update technical documentation.

Zonar

Lead RMA Quality Specialist

Lakeland, FL · On-site

Train new and existing team members on RMA processing procedures, quality inspection standards, and documentation requirements * Monitor team performance and throughput, identifying bottlenecks and ...

Nexcess

RMA Specialist

Dallas, TX · On-site

$20 - $24/hr

About the rol e The RMA Specialist supports the 24/7 operations of our data centers with a focus on ... Collaborate with team members to identify process improvements and update technical documentation.

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How much do rma processor jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for rma processor in the United States is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.23 per hour, depending on experience, location, and employer.

What is an RMA processor?

RMA Processors are professionals responsible for handling Return Merchandise Authorization (RMA) requests within a company. Their main tasks include processing product returns, validating warranty claims, coordinating replacements or repairs, and ensuring accurate records of returned goods. They often work closely with customer service, warehouse, and quality assurance teams to resolve customer issues efficiently. RMA Processors help streamline the return process, improve customer satisfaction, and maintain inventory accuracy.

What are the key skills and qualifications needed to thrive as an RMA processor, and why are they important?

To thrive as an RMA Processor, you need strong attention to detail, organizational skills, and experience in inventory management or logistics, often requiring a high school diploma or equivalent. Familiarity with return merchandise authorization (RMA) systems, ERP software, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and customer service skills help you efficiently resolve issues and coordinate with internal teams. These skills ensure accurate tracking of returns, customer satisfaction, and smooth operations within supply chain and warranty processes.

What are some common challenges faced by RMA processors and how can they be managed effectively?

RMA Processors often encounter challenges such as managing high volumes of returns, ensuring accurate documentation, and coordinating with multiple departments like customer service and logistics. Staying organized and detail-oriented is crucial to avoid processing errors and delays. Effective communication and proactive problem-solving help in resolving discrepancies quickly, while familiarity with inventory management systems can streamline the workflow. Regular training and clear procedures also support RMA Processors in handling these challenges efficiently.

What is the difference between Rma Processor vs Customer Service Representative?

AspectRma ProcessorCustomer Service Representative
CredentialsTypically requires basic computer skills, familiarity with return policiesRequires strong communication skills, customer service experience
Work EnvironmentOffice or warehouse setting, focused on processing returnsCall centers, retail, or office environments, focused on customer interaction
Industry UsageCommon in electronics, retail, and manufacturing sectorsWidespread across various industries including retail, telecom, and services

The main difference is that Rma Processors focus on managing product returns and warranty claims, requiring specific knowledge of return procedures. Customer Service Representatives handle broader customer inquiries and support, often involving communication skills and problem-solving. Both roles are essential in customer-facing industries but serve different functions within the customer support process.

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Rma Processor jobs near you
Infographic showing various Rma Processor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 82% Full Time, 9% Part Time, 7% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $34,822 per year, or $16.7 per hour.

RMA Operations Specialist

Oskaloosa, IA • On-site

Musco Sports Lighting
1 - 5K employees
Learn more about Musco Sports Lightingexternal

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

RMA Operations Specialist

Department:RMA Operations

Location:Oskaloosa, IA

START YOUR PROFILE (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3798080&source=3798080-CJB-0)

RMA Operations Specialist

The MuscoRMA Operations Teamhas an opening for aRMA Operations Specialistat ourOskaloosa office. In this position, you will support the production of remanufactured products by performing a vareity of tasks across multiple manufacturing stations. Focusing on the standardized procedures to check in, inspect, complete quality checks, assemble, maintain inventory, packaging, and shipping of electronic products. Contributing to maintaining production flow, ensuring product quality and safety in a fast-paced environment, while supporting Product Reliability and Warranty goals. This role does not require technical experience.

If your experience aligns with the qualifications outlined below, we look forward to hearing from you!

Hear why we are #TeamMusco (https://youtu.be/OMH5YZdaezo?si=JAut9oQwCc9ilt9M)

Essential Criteria:

  • High school diploma or equivalent.

  • Shipping and receiving practices ideal.

  • RMA processing experience is a plus.

  • Previous manufacturing experience desired.

  • Ability to follow standard operating procedures and written work instructions.

  • Self-motivated with a willingness to learn new skills.

  • Capability to multi-task in a high pace environment.

  • Strong organizational skills with an attention to detail.

  • Ability to work well independently and/or as part of a team.

  • Effective communication and collaboration with various teams to ensure RMAs are managed correctly.

  • Basic MS Office proficiency and computer skills.

Roles and Responsibilities:

  • Unpack and check-in inbound RMA products into the RMA systems.

  • Inspect and sort returned units for further processing.

  • Assist in moving work-in-progress and production materials to various testing, rework, and repair stations.

  • Perform order picking, filling, and packaging service orders for outbound shipments.

  • Coordinate the preparation, packaging, and shipment of all outgoing orders, ensuring accuracy of paperwork and timeliness.

  • Collect repair data and help maintain RMA repair database.

  • Operate hand tools and simple test equipment to test incoming product.

  • Complete other duties as assigned.

Who is Musco:

Musco, a privately held company since 1976, is the global leader in sports and large-area lighting solutions, with projects in 135 countries. Headquartered in Oskaloosa, Iowa, Musco employs more than 1,800 team members worldwide.

Team Culture and Partnerships:

At Musco, we offer meaningful work in a team-first culture with continuous learning and professional development. We value work-life balance, providing flexibility for community involvement, family activities, and personal time. We have a generous benefit package created with the Team in mind. It includes varying health insurance plans, vision and dental insurance, PTO, 401k, profit sharing, and more!

As supporters of recreational organizations, we help ensure safer and more enjoyable playing experiences worldwide. If giving back resonates with you, learn more aboutour partnerships (https://www.musco.com/partners/) .

At Musco , we make it happen and want you to be a part of it.

Stay connected with us!

LinkedIn (https://www.linkedin.com/company/musco-lighting/posts/?feedView=all) | Facebook (https://www.facebook.com/muscolighting) | Instagram (https://www.instagram.com/muscosportslighting/) | YouTube (https://www.youtube.com/@muscolightingllc)

START YOUR PROFILE (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3798080&source=3798080-CJB-0)

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