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Rma Processor Jobs in Pasadena, MD (NOW HIRING)

Foot and Ankle Specialists

Medical Assistant

Pasadena, MD · On-site

$19 - $21/hr

CMA or RMA certification preferred * Experience with medical terminology and insurance processes (preferred) * Strong communication, teamwork, and multitasking skills * Ability to thrive in a fast ...

IEI Plastics

Inside Sales Specialist

Columbia, MD

MONITORS AND PROCESS COMPLAINTS, RETURNS AND DAMAGED GOODS WITH SALES AND SHIPPING TEAM. FOLLOWS PROPER RMA PROCEDURE TO ENSURE CUSTOMER SATISFACTION. ESPONSIBLE FOR KEEPING CUSTOMER RECORDS, PROCESS ...

Comcast

Billing Specialist -- Service Department

Laurel, MD · On-site

$19 - $25.75/hr

Process customer invoicesin accordance withcompany policies and pricing guidelines. * Coordinate ... Coordinate Return Material Authorization (RMA) requests. * Track warranty claim status through ...

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Rma Processor information

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$26

How much do rma processor jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for rma processor in Pasadena, MD is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $19.52 per hour, depending on experience, location, and employer.

What is an RMA processor?

RMA Processors are professionals responsible for handling Return Merchandise Authorization (RMA) requests within a company. Their main tasks include processing product returns, validating warranty claims, coordinating replacements or repairs, and ensuring accurate records of returned goods. They often work closely with customer service, warehouse, and quality assurance teams to resolve customer issues efficiently. RMA Processors help streamline the return process, improve customer satisfaction, and maintain inventory accuracy.

What are the key skills and qualifications needed to thrive as an RMA processor, and why are they important?

To thrive as an RMA Processor, you need strong attention to detail, organizational skills, and experience in inventory management or logistics, often requiring a high school diploma or equivalent. Familiarity with return merchandise authorization (RMA) systems, ERP software, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and customer service skills help you efficiently resolve issues and coordinate with internal teams. These skills ensure accurate tracking of returns, customer satisfaction, and smooth operations within supply chain and warranty processes.

What are some common challenges faced by RMA processors and how can they be managed effectively?

RMA Processors often encounter challenges such as managing high volumes of returns, ensuring accurate documentation, and coordinating with multiple departments like customer service and logistics. Staying organized and detail-oriented is crucial to avoid processing errors and delays. Effective communication and proactive problem-solving help in resolving discrepancies quickly, while familiarity with inventory management systems can streamline the workflow. Regular training and clear procedures also support RMA Processors in handling these challenges efficiently.

What is the difference between Rma Processor vs Customer Service Representative?

AspectRma ProcessorCustomer Service Representative
CredentialsTypically requires basic computer skills, familiarity with return policiesRequires strong communication skills, customer service experience
Work EnvironmentOffice or warehouse setting, focused on processing returnsCall centers, retail, or office environments, focused on customer interaction
Industry UsageCommon in electronics, retail, and manufacturing sectorsWidespread across various industries including retail, telecom, and services

The main difference is that Rma Processors focus on managing product returns and warranty claims, requiring specific knowledge of return procedures. Customer Service Representatives handle broader customer inquiries and support, often involving communication skills and problem-solving. Both roles are essential in customer-facing industries but serve different functions within the customer support process.

What job categories do people searching Rma Processor jobs in Pasadena, MD look for?

The top searched job categories for Rma Processor jobs in Pasadena, MD are:

Rma Processor jobs near you
Infographic showing various Rma Processor job openings in Pasadena, MD as of August 2026, with employment types broken down into 79% Full Time, 13% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $35,350 per year, or $17 per hour.

Operations & Maintenance Technician III (Baltimore)

Sun Tribe

Baltimore, MD • On-site

$32 - $40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Job Summary
Headquartered in Charlottesville, Virginia, Sun Tribe is one of the fastest growing clean energy companies in the Mid-Atlantic United States. Sun Tribe O&M provides best-in-class technical asset management and operations & maintenance services across a growing portfolio of operating solar and energy storage assets.

The Operations & Maintenance Technician III is responsible for ensuring the operational performance and reliability of our generation portfolio. This role requires advanced technical expertise in system monitoring, preventative maintenance, troubleshooting, and corrective repairs.

This role reflects an experienced technician who operates independently, leads field work, and serves as a technical resource for both internal teams and external stakeholders.

The role is primarily field based, with approximately 80% travel to project sites and 20% office work.

PRINCIPAL RESPONSIBILITIES

RELATIONSHIP MANAGEMENT

  • Fosters positive working relationships with all internal and external stakeholders.
  • Fosters a sense of trust and reliability on behalf of all asset owners and/or owner representatives by providing timely and accurate communication about all site issues.
  • Builds strong relationships with host facility staff and off-taker representatives through proactive communication and adherence to all site access guidelines. 

PLANNING AND ADMINISTRATION

  • Assists the O&M Manager with scheduling inspections and repairs
  • Develops detailed execution plans for assigned work orders, including tools, materials, and site coordination
  • Owns procurement of materials and parts, including requesting quotes and managing orders
  • Coordinates with site host representatives to facilitate site access
  • Submits required information to request warranty replacements via manufacturer RMA process

SYSTEM OPERATION AND MAINTENANCE

  • Serves as Team Lead for assigned field work, coordinating crews and ensuring successful execution
  • Independently performs preventative maintenance inspections (PMIs) and completes detailed reporting
  • Responds to site outages and performs advanced troubleshooting and root cause analysis
  • Leads and performs corrective repairs, including system component replacement and repair strategy
  • Documents all service visits and communicates findings in a timely and accurate manner
  • Owns monitoring responsibilities for assigned assets, including participation in weekend monitoring rotation
  • Diagnoses complex site issues independently, both remotely and onsite, utilizing cloud-based ticketing systems

SAFETY & TRAINING

  • Instills and adheres to the organization’s safety culture
  • Reports safety observations and utilizes stop-work authority as required
  • Continuously assesses job-related hazards and implements appropriate control measures
  • Properly utilizes PPE in compliance with OSHA and NFPA 70E standards
  • Demonstrates advanced knowledge of electrical safety principles
  • Practices continuous learning and works toward subject matter expertise across major system components
  • Maintains required certifications and equipment operator licenses
  • Assists in training and mentoring technicians and electricians on technical processes

BASIC QUALIFICATIONS

  • High School Diploma or equivalent
  • Minimum 2 years of experience installing, troubleshooting, or maintaining utility-scale PV solar equipment

PREFERRED SKILLS & EXPERIENCE

  • Strong understanding of electrical, structural, and construction plans
  • Demonstrated knowledge of electrical equipment construction and operation
  • Experience with the National Electric Code (NEC)
  • Nextracker and/or ATI certification preferred
  • NABCEP certification (or equivalent) preferred
  • Strong computer and technical skills
  • Strong communication, planning, and organizational skills
  • Self-motivated, reliable, and detail-oriented
  • Ability to work effectively in a fast-paced environment
  • Valid driver’s license
  • Demonstration of company core values: Community, Safety, Perpetual Improvement, Nature, Joy, and Respect

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

  • 80% field work with frequent travel to project sites
  • Some evening and weekend work is required
  • Some periods of being on-call to address outages, emergencies, bad weather, and other issues affecting operating assets
  • Ability to work in all weather conditions
  • Frequent physical activity including walking, climbing, bending, and lifting (up to 40 lbs)
  • Exposure to construction site environments and hazards

SALARY AND BENEFITS

This position is classified as Full-Time Hourly, meaning employees are eligible for overtime pay for hours worked over 40 in a workweek.

Sun Tribe offers:

  • Medical, dental, and vision insurance
  • Life insurance
  • 15 company holidays
  • Paid parental leave
  • Paid Time Off
  • 401(k) with 4% employer match

ADDITIONAL INFORMATION

  • Applications will be reviewed on a rolling basis until the position is filled
  • If you don't check every box, don't let that stop you. We prioritize talent, passion, and drive over what looks good on paper. If you're on the fence, we encourage you to hit the apply button and highlight what draws you to Sun Tribe.

Sun Tribe provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.
Sun Tribe complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Sun Tribe has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Read more about our company values and what it’s like to work at Sun Tribe.
Sun Tribe O&M is a drug-free workplace, pre-employment drug screening is required.

By submitting an application, I certify that the information I have provided, including my application, resume, and any supporting materials, is true, complete, and accurate to the best of my knowledge. I understand that any false statement, material omission, or misrepresentation may result in the rejection of my application or, if employed, disciplinary action up to and including termination of employment. I also authorize Sun Tribe or its designated third-party representative to contact the professional references I have provided for the purpose of verifying my qualifications and suitability for employment.

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