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Rma Processor Jobs in Pasadena, MD (NOW HIRING)

Forefront Dermatology

Medical Assistant - MOHS

Columbia, MD · On-site

$17.25 - $22.25/hr

Process and handle tissue specimens for pathology evaluation according to protocol. * Ensure proper ... CMA, RMA, LVN, LPN preferred * Technical Skills : * Experience with electronic medical records (EMR ...

IDEX Corporation

Quality Manager

Linthicum, MD

$186K/yr

Develop and maintain the Customer Complaint system ensuring effective resolution of Customer Quality issues, including process, tracking, and reducing RMA and warranty claims. * Responsible for ...

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Rma Processor information

See Pasadena, MD salary details

$9

$16

$26

How much do rma processor jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for rma processor in Pasadena, MD is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $19.52 per hour, depending on experience, location, and employer.

What is an RMA processor?

RMA Processors are professionals responsible for handling Return Merchandise Authorization (RMA) requests within a company. Their main tasks include processing product returns, validating warranty claims, coordinating replacements or repairs, and ensuring accurate records of returned goods. They often work closely with customer service, warehouse, and quality assurance teams to resolve customer issues efficiently. RMA Processors help streamline the return process, improve customer satisfaction, and maintain inventory accuracy.

What are the key skills and qualifications needed to thrive as an RMA processor, and why are they important?

To thrive as an RMA Processor, you need strong attention to detail, organizational skills, and experience in inventory management or logistics, often requiring a high school diploma or equivalent. Familiarity with return merchandise authorization (RMA) systems, ERP software, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and customer service skills help you efficiently resolve issues and coordinate with internal teams. These skills ensure accurate tracking of returns, customer satisfaction, and smooth operations within supply chain and warranty processes.

What are some common challenges faced by RMA processors and how can they be managed effectively?

RMA Processors often encounter challenges such as managing high volumes of returns, ensuring accurate documentation, and coordinating with multiple departments like customer service and logistics. Staying organized and detail-oriented is crucial to avoid processing errors and delays. Effective communication and proactive problem-solving help in resolving discrepancies quickly, while familiarity with inventory management systems can streamline the workflow. Regular training and clear procedures also support RMA Processors in handling these challenges efficiently.

What is the difference between Rma Processor vs Customer Service Representative?

AspectRma ProcessorCustomer Service Representative
CredentialsTypically requires basic computer skills, familiarity with return policiesRequires strong communication skills, customer service experience
Work EnvironmentOffice or warehouse setting, focused on processing returnsCall centers, retail, or office environments, focused on customer interaction
Industry UsageCommon in electronics, retail, and manufacturing sectorsWidespread across various industries including retail, telecom, and services

The main difference is that Rma Processors focus on managing product returns and warranty claims, requiring specific knowledge of return procedures. Customer Service Representatives handle broader customer inquiries and support, often involving communication skills and problem-solving. Both roles are essential in customer-facing industries but serve different functions within the customer support process.

What job categories do people searching Rma Processor jobs in Pasadena, MD look for?

The top searched job categories for Rma Processor jobs in Pasadena, MD are:

Rma Processor jobs near you
Infographic showing various Rma Processor job openings in Pasadena, MD as of August 2026, with employment types broken down into 79% Full Time, 13% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $35,350 per year, or $17 per hour.

Medical Assistant I Certified- Ultrasound (Day 40)

Johns Hopkins Healthcare

Baltimore, MD • On-site

$18.09 - $29.87/hr

Full-time

Re-posted 13 days ago

Johns Hopkins Medicine rating

7.7

Company rating: 7.7 out of 10

Based on 231 frontline employees who took The Breakroom Quiz

160th of 891 rated healthcare providers

Job description

The Johns Hopkins Hospital Certified Medical Assistant (CMA) displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team. The CMA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. The CMA reports to the clinic manager, who is responsible for administrative supervision, staff development, and orientation of the CMA to the area's policies and procedures. The CMA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety. The CMA participates in medication and procedure education for patients and their families by providing brochures and literature and may administer meds as ordered by provider. The CMA records care provided in patient medical record.
The CMA role in our area is unique. Primary responsibilities include assisting with procedure setup, providing procedure assistance and time-out documentation, performing mean arterial blood pressure measurements for preeclampsia screening patients and inputting research data, chaperoning for ultrasound exams and other sensitive examinations, assisting with high-level disinfection processes, ordering clinic supplies, maintaining inventory, and transporting reusable surgical equipment to and from Central Sterile.
At times when clinic volume is lower, the CMA may provide support to the neighboring Nelson unit. This support may include assisting clinical staff with obtaining patient vital signs and completing other patient care support tasks as needed.
Shift:
Full Time (40 hours)
Day Shift, 8:30 am - 5:00 pm.
No weekends!
Education:
  • High school diploma or equivalent required
  • Completion of an accredited Medical Assistant training program for new medical assistants

Licensure/Certification:
  • Completion of CMA certification with the credentials of RMA, NCMA, NRCMA, CCMA or CMAA requiredprior to hire
  • Valid BLS CPR certification required. JHH accepts AHA, Red Cross, and military training network

Work Experience:
  • Ideal candidate will have at least 1 year of CMA experience, with OB experience.

Salary Range: Minimum $18.09 /hour - Maximum $29.87/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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