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Rma Processor Jobs in Pasadena, MD (NOW HIRING)

IDEX

Quality Manager

Linthicum, MD · On-site

Develop and maintain the Customer Complaint system ensuring effective resolution of Customer Quality issues, including process, tracking, and reducing RMA and warranty claims. * Responsible for ...

IDEX Corporation

Quality Manager

Linthicum, MD · On-site

Develop and maintain the Customer Complaint system ensuring effective resolution of Customer Quality issues, including process, tracking, and reducing RMA and warranty claims. * Responsible for ...

Forefront Dermatology

Medical Assistant - MOHS

Columbia, MD · On-site

$17.25 - $22.25/hr

Process and handle tissue specimens for pathology evaluation according to protocol. * Ensure proper ... CMA, RMA, LVN, LPN preferred * Technical Skills : * Experience with electronic medical records (EMR ...

Magna-International-6df39721

Test Engineer

Easton, MD · On-site

$70 - $100/hr

C#, Python, VB).Demonstrated initiative to adapt and learn new processes and technologies from ... Review test equipment designs, data and RMA issues with customers regularly.Design, and direct ...

New

Presidio

Warehouse Coordinator

Fulton, MD · On-site

$17.50 - $22.50/hr

Responsible for processing daily product receipts within MyOrders. * Assisting in monthly/yearly ... Ensures any RMA issues reported and tracked. * Must have complete training in Lithium Ion/Metal ...

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All JobsRma Processor JobsRma Processor Jobs in Pasadena, MD

Rma Processor information

See Pasadena, MD salary details

$9

$16

$26

How much do rma processor jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for rma processor in Pasadena, MD is $17.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $19.52 per hour, depending on experience, location, and employer.

What is an RMA processor?

RMA Processors are professionals responsible for handling Return Merchandise Authorization (RMA) requests within a company. Their main tasks include processing product returns, validating warranty claims, coordinating replacements or repairs, and ensuring accurate records of returned goods. They often work closely with customer service, warehouse, and quality assurance teams to resolve customer issues efficiently. RMA Processors help streamline the return process, improve customer satisfaction, and maintain inventory accuracy.

What are the key skills and qualifications needed to thrive as an RMA processor, and why are they important?

To thrive as an RMA Processor, you need strong attention to detail, organizational skills, and experience in inventory management or logistics, often requiring a high school diploma or equivalent. Familiarity with return merchandise authorization (RMA) systems, ERP software, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and customer service skills help you efficiently resolve issues and coordinate with internal teams. These skills ensure accurate tracking of returns, customer satisfaction, and smooth operations within supply chain and warranty processes.

What are some common challenges faced by RMA processors and how can they be managed effectively?

RMA Processors often encounter challenges such as managing high volumes of returns, ensuring accurate documentation, and coordinating with multiple departments like customer service and logistics. Staying organized and detail-oriented is crucial to avoid processing errors and delays. Effective communication and proactive problem-solving help in resolving discrepancies quickly, while familiarity with inventory management systems can streamline the workflow. Regular training and clear procedures also support RMA Processors in handling these challenges efficiently.

What is the difference between Rma Processor vs Customer Service Representative?

AspectRma ProcessorCustomer Service Representative
CredentialsTypically requires basic computer skills, familiarity with return policiesRequires strong communication skills, customer service experience
Work EnvironmentOffice or warehouse setting, focused on processing returnsCall centers, retail, or office environments, focused on customer interaction
Industry UsageCommon in electronics, retail, and manufacturing sectorsWidespread across various industries including retail, telecom, and services

The main difference is that Rma Processors focus on managing product returns and warranty claims, requiring specific knowledge of return procedures. Customer Service Representatives handle broader customer inquiries and support, often involving communication skills and problem-solving. Both roles are essential in customer-facing industries but serve different functions within the customer support process.

What job categories do people searching Rma Processor jobs in Pasadena, MD look for?

The top searched job categories for Rma Processor jobs in Pasadena, MD are:

Rma Processor jobs near you
Infographic showing various Rma Processor job openings in Pasadena, MD as of August 2026, with employment types broken down into 79% Full Time, 13% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $35,350 per year, or $17 per hour.

Medical Assistant I Certified- Dermatology Clinics (Day 40)

Johns Hopkins Healthcare

Baltimore, MD • On-site

$17 - $21.75/hr

Full-time

Posted 8 days ago

Johns Hopkins Medicine rating

7.7

Company rating: 7.7 out of 10

Based on 231 frontline employees who took The Breakroom Quiz

160th of 891 rated healthcare providers

Job description

The Certified Medical Assistant (CMA) in the Dermatology Clinic has duties and responsibilities related to patient care in the ambulatory clinic environment. The individual displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team. The CMA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. The CMA reports to the clinic manager, who is responsible for administrative supervision, staff development, and orientation of the CMA to the area's policies and procedures. The CMA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety.
Dermatology Technician Career Development Program:
What makes our Dermatology Clinic unique is our Dermatology Technician Career Development Program, which provides CMAs with a clear pathway for professional growth and advancement. After completing orientation, all CMAs are enrolled in the Certified Dermatology Technician training pathway.
We offer a structured career ladder with three position levels:
CMA I → Dermatology Technician Assistant (DTA) → Certified Dermatology Technician (CDT)
  • CMA I: Entry-level position for newly hired CMAs.
  • Dermatology Technician Assistant (DTA): Advancement is available after successfully completing the Dermatology Technician program and orientation in both General Dermatology and Surgical Dermatology.
  • Certified Dermatology Technician (CDT): Eligible for advancement after at least one year as a DTA. Advancement is based on clinical excellence, participation in clinic committees, and successful completion of a process improvement project.

This program gives CMAs the opportunity to build specialized dermatology skills while progressing through a defined career pathway with opportunities for advancement.
Shift:
Full Time (40 hours)
Day Shift: Monday, Tuesday, Thursday, and Friday- 8am-5:30pm. Wednesday- 1pm-5pm.
No weekends, No nights, No holidays!
Education:
  • High school diploma or equivalent required
  • Completion of an accredited Medical Assistant training program required

Licensure/Certification:
  • Completion of CMA certification with the credentials of RMA, NCMA, NRCMA, CCMA or CMAA requiredprior to hire
  • Valid BLS CPR certification required upon hire; JHH accepts AHA, Red Cross, and military training network

Join an amazing global healthcare organization!
Excellent compensation package!
Awesome benefits, including dependent tuition reimbursement!
https://mybenefitsjhhs.com/
Salary Range: Minimum 19.25/hour - Maximum 31.80/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
The Hospital reserves the right to modify employee schedules as needed.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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