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Rma Processor Jobs in Texas (NOW HIRING)

Star Pipe Products

RMA Specialist

Houston, TX · On-site

RMA Processing: Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges. Verifies ...

Star Pipe Products, Ltd.

RMA Specialist

Houston, TX · On-site

RMA Processing: Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges. Verifies ...

Star Pipe Products

RMA Specialist

Houston, TX · On-site

$23/hr

Responsibilities RMA Processing: * Manage and process all customer product return requests in ... accordance with company guidelines and warranty terms. Must be familiar with restocking ...

Foxconn Assembly LLC

RMA Administrator

Houston, TX · On-site

Collaborate closely with internal departments to ensure smooth RMA processes. Basic Qualifications & Skills * Precision and strong attention to detail. * Excellent verbal and written communication ...

STAR PIPE PRODUCTS, LTD

RMA Specialist

Houston, TX · On-site

Description RMA Processing: • Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning ...

Foxconn Technology Group

RMA Administrator

Houston, TX · On-site

Collaborate closely with internal departments to ensure smooth RMA processes. Basic Qualifications & Skills * Precision and strong attention to detail. * Excellent verbal and written communication ...

Star Pipe Products

RMA Specialist

Houston, TX · On-site

* Manage and process all customer product return requests in accordance with company guidelines and ... Supports training and inquiries for RMA team. Inventory/Financial Management: * Manages internal ...

Bray International

RMA Technician

Houston, TX · On-site

RMA Technician Location: Houston, Texas Job Type: Full-Time, Onsite - 5 days a week Overview: We ... Process credits for failed parts or assemblies in accordance with company policy. * Operate a ...

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Rma Processor information

What is an RMA processor?

RMA Processors are professionals responsible for handling Return Merchandise Authorization (RMA) requests within a company. Their main tasks include processing product returns, validating warranty claims, coordinating replacements or repairs, and ensuring accurate records of returned goods. They often work closely with customer service, warehouse, and quality assurance teams to resolve customer issues efficiently. RMA Processors help streamline the return process, improve customer satisfaction, and maintain inventory accuracy.

What are the key skills and qualifications needed to thrive as an RMA processor, and why are they important?

To thrive as an RMA Processor, you need strong attention to detail, organizational skills, and experience in inventory management or logistics, often requiring a high school diploma or equivalent. Familiarity with return merchandise authorization (RMA) systems, ERP software, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and customer service skills help you efficiently resolve issues and coordinate with internal teams. These skills ensure accurate tracking of returns, customer satisfaction, and smooth operations within supply chain and warranty processes.

What are some common challenges faced by RMA processors and how can they be managed effectively?

RMA Processors often encounter challenges such as managing high volumes of returns, ensuring accurate documentation, and coordinating with multiple departments like customer service and logistics. Staying organized and detail-oriented is crucial to avoid processing errors and delays. Effective communication and proactive problem-solving help in resolving discrepancies quickly, while familiarity with inventory management systems can streamline the workflow. Regular training and clear procedures also support RMA Processors in handling these challenges efficiently.

What is the difference between Rma Processor vs Customer Service Representative?

AspectRma ProcessorCustomer Service Representative
CredentialsTypically requires basic computer skills, familiarity with return policiesRequires strong communication skills, customer service experience
Work EnvironmentOffice or warehouse setting, focused on processing returnsCall centers, retail, or office environments, focused on customer interaction
Industry UsageCommon in electronics, retail, and manufacturing sectorsWidespread across various industries including retail, telecom, and services

The main difference is that Rma Processors focus on managing product returns and warranty claims, requiring specific knowledge of return procedures. Customer Service Representatives handle broader customer inquiries and support, often involving communication skills and problem-solving. Both roles are essential in customer-facing industries but serve different functions within the customer support process.

What are popular job titles related to Rma Processor jobs in Texas?

For Rma Processor jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Rma Processor jobs in Texas look for?

The top searched job categories for Rma Processor jobs in Texas are:

What cities in Texas are hiring for Rma Processor jobs?

Cities in Texas with the most Rma Processor job openings:

Infographic showing various Rma Processor job openings in Texas as of June 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Contract, and 2% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

RMA Specialist

Houston, TX • On-site

Star Pipe Products
Utilities • 501 - 1,000 employees
Learn more about Star Pipe Productsexternal

Full-time

Re-posted 4 days ago

Job description

RMA Processing:

Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges.

Verifies product eligibility for return/replacement/credit based on return product details through inspection, pictures and documentation. Ensure all supporting materials meet company standards.

Coordinate with external & internal customers, warehouse teams and freight carriers to resolve return-related issues to ensure a seamless RMA process

Addresses customer discrepancies and concerns regarding returns.

Knowledge of freight claims.

Supports training and inquiries for RMA team.

Inventory/Financial Management:

Manages internal adjustment to invoicing and inventory related to RMAs or reshipped products.

Approves freight invoices related to RMAs per company guidelines.

Enter specific data in excel spreadsheet to track for management reporting.

Investigate short payments and customer balances.

Other A/R tasks as needed - processing cash receipts and deposits, entering customer pricing structures, etc.

Oversee the audit documents required by the bank and BDO Seidman

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