Failure Analysis RMA Manager
$111K - $135K/yr
Administer and process RMAs from all customers as directed by management. * Provide prompt and helpful assistance to customers inquiring about the RMA process, status of returns, and product ...
$111K - $135K/yr
Administer and process RMAs from all customers as directed by management. * Provide prompt and helpful assistance to customers inquiring about the RMA process, status of returns, and product ...
$111K - $135K/yr
Administer and process RMAs from all customers as directed by management. * Provide prompt and helpful assistance to customers inquiring about the RMA process, status of returns, and product ...
Reno, NV · On-site
The substantial focus will be on Raritan's RMA processing for a wide assortment of Legrand HW products. Strong day-to-day problem solving with excellent people skills and an understanding of error ...
Reno, NV · On-site
The substantial focus will be on Raritan's RMA processing for a wide assortment of Legrand HW products. Strong day-to-day problem solving with excellent people skills and an understanding of error ...
Andover, MA · On-site
$111K - $135K/yr
Administer and process RMAs from all customers as directed by management. * Provide prompt and helpful assistance to customers inquiring about the RMA process, status of returns, and product ...
Andover, MA · On-site
$111K - $135K/yr
Administer and process RMAs from all customers as directed by management. * Provide prompt and helpful assistance to customers inquiring about the RMA process, status of returns, and product ...
$17.75 - $22.75/hr
The RMA Coordinator will oversee the entire process of product returns, ensuring efficient handling, accurate documentation, and timely resolution of customer requests. This role is vital in ...
New
$17.75 - $22.75/hr
The RMA Coordinator will oversee the entire process of product returns, ensuring efficient handling, accurate documentation, and timely resolution of customer requests. This role is vital in ...
New
Fremont, CA · On-site
$23/hr
As an RMA Clerk you will assist with: * Receive and verify returned materials against RMA ... outbound processing. * Provide accurate failure data and documentation to engineering teams to ...
Fremont, CA · On-site
$23/hr
As an RMA Clerk you will assist with: * Receive and verify returned materials against RMA ... outbound processing. * Provide accurate failure data and documentation to engineering teams to ...
Birmingham, AL · On-site
Manage supplier and vendor return processes, securing credits, replacements, or reimbursements to recover cost and protect margins, * Track and reconcile all RMA-related financial activity, ensuring ...
Birmingham, AL · On-site
Manage supplier and vendor return processes, securing credits, replacements, or reimbursements to recover cost and protect margins, * Track and reconcile all RMA-related financial activity, ensuring ...
Manage supplier and vendor return processes, securing credits, replacements, or reimbursements to recover cost and protect margins, * Track and reconcile all RMA-related financial activity, ensuring ...
Manage supplier and vendor return processes, securing credits, replacements, or reimbursements to recover cost and protect margins, * Track and reconcile all RMA-related financial activity, ensuring ...
Lakeland, FL · On-site
$55K - $60K/yr
Train new and existing team members on RMA processing procedures, quality inspection standards, and documentation requirements * Monitor team performance and throughput, identifying bottlenecks and ...
Lakeland, FL · On-site
$55K - $60K/yr
Train new and existing team members on RMA processing procedures, quality inspection standards, and documentation requirements * Monitor team performance and throughput, identifying bottlenecks and ...
Lakeland, FL · On-site
Train new and existing team members on RMA processing procedures, quality inspection standards, and documentation requirements * Monitor team performance and throughput, identifying bottlenecks and ...
Quick apply
Lakeland, FL · On-site
Train new and existing team members on RMA processing procedures, quality inspection standards, and documentation requirements * Monitor team performance and throughput, identifying bottlenecks and ...
Pleasanton, CA · On-site
$75K - $95K/yr
Serve as the primary point of contact for RMA processes across hardware vendors including HPE, Supermicro, Dell, Arista, Juniper Networks, and others. * Open, track, and drive RMA cases from ...
New
Quick apply
Pleasanton, CA · On-site
$75K - $95K/yr
Serve as the primary point of contact for RMA processes across hardware vendors including HPE, Supermicro, Dell, Arista, Juniper Networks, and others. * Open, track, and drive RMA cases from ...
New
Be Seen First
Irvine, CA · On-site
$18 - $21/hr
RMA Technician/ Medical Device Due to working closely with return merchandise from healthcare, ... Process returned products through company system: create sale order, receive and transfer product ...
New
Quick apply
Be Seen First
Irvine, CA · On-site
$18 - $21/hr
RMA Technician/ Medical Device Due to working closely with return merchandise from healthcare, ... Process returned products through company system: create sale order, receive and transfer product ...
New
$19.75 - $25.25/hr
Processing and following up on any open RMA orders * Working closely with internal departments such as production, purchasing, warehouse, shipping, and accounting to close RMA orders * Manually load ...
$19.75 - $25.25/hr
Processing and following up on any open RMA orders * Working closely with internal departments such as production, purchasing, warehouse, shipping, and accounting to close RMA orders * Manually load ...
Processing and following up on any open RMA orders * Working closely with internal departments such as production, purchasing, warehouse, shipping, and accounting to close RMA orders * Manually load ...
New
Processing and following up on any open RMA orders * Working closely with internal departments such as production, purchasing, warehouse, shipping, and accounting to close RMA orders * Manually load ...
New
Manage RMA processes and track returned materials from start to finish * Investigate product failures and coordinate analysis with suppliers * Identify defect trends and help drive corrective actions
Manage RMA processes and track returned materials from start to finish * Investigate product failures and coordinate analysis with suppliers * Identify defect trends and help drive corrective actions
Manage RMA processes and track returned materials from start to finish * Investigate product failures and coordinate analysis with suppliers * Identify defect trends and help drive corrective actions
Quick apply
Manage RMA processes and track returned materials from start to finish * Investigate product failures and coordinate analysis with suppliers * Identify defect trends and help drive corrective actions
Identify recurring failure patterns and recommend improvements to RMA workflows, vendor processes, and hardware lifecycle management. * Create and maintain detailed technical documentation, including ...
Identify recurring failure patterns and recommend improvements to RMA workflows, vendor processes, and hardware lifecycle management. * Create and maintain detailed technical documentation, including ...
Florham Park, NJ · On-site
The RMA Administrator works closely with cross-functional teams to ensure accurate tracking, processing, and resolution of RMA cases. Key Areas of Responsibility: • Create RMA orders for repairs ...
Florham Park, NJ · On-site
The RMA Administrator works closely with cross-functional teams to ensure accurate tracking, processing, and resolution of RMA cases. Key Areas of Responsibility: • Create RMA orders for repairs ...
$120K - $160K/yr
This role will lead cross-functional coordination between customers, suppliers, engineering teams, logistics, and quality organizations to ensure timely RMA processing, FA progress tracking, root ...
$120K - $160K/yr
This role will lead cross-functional coordination between customers, suppliers, engineering teams, logistics, and quality organizations to ensure timely RMA processing, FA progress tracking, root ...
Poway, CA · On-site
The RMA Manager is responsible for leading and continuously improving EPC Power's customer-facing returns, repairs, and warranty processes. This role ensures a seamless, transparent, and efficient ...
Poway, CA · On-site
The RMA Manager is responsible for leading and continuously improving EPC Power's customer-facing returns, repairs, and warranty processes. This role ensures a seamless, transparent, and efficient ...
The RMA Administrator works closely with cross-functional teams to ensure accurate tracking, processing, and resolution of RMA cases. Key Areas of Responsibility: • Create RMA orders for repairs ...
The RMA Administrator works closely with cross-functional teams to ensure accurate tracking, processing, and resolution of RMA cases. Key Areas of Responsibility: • Create RMA orders for repairs ...
$8.89 - $10.45
6% of jobs
$10.45 - $12
6% of jobs
$13.34 is the 25th percentile. Wages below this are outliers.
$12 - $13.55
14% of jobs
$13.55 - $15.10
19% of jobs
The median wage is $15.49 / hr.
$15.10 - $16.65
15% of jobs
$16.65 - $18.20
13% of jobs
$18.35 is the 75th percentile. Wages above this are outliers.
$18.20 - $19.76
9% of jobs
$19.76 - $21.31
5% of jobs
$21.31 - $22.86
5% of jobs
$22.86 - $24.41
3% of jobs
$24.41 - $25.96
3% of jobs
$8
$16
$25
| Aspect | Rma Processor | Customer Service Representative |
|---|---|---|
| Credentials | Typically requires basic computer skills, familiarity with return policies | Requires strong communication skills, customer service experience |
| Work Environment | Office or warehouse setting, focused on processing returns | Call centers, retail, or office environments, focused on customer interaction |
| Industry Usage | Common in electronics, retail, and manufacturing sectors | Widespread across various industries including retail, telecom, and services |
The main difference is that Rma Processors focus on managing product returns and warranty claims, requiring specific knowledge of return procedures. Customer Service Representatives handle broader customer inquiries and support, often involving communication skills and problem-solving. Both roles are essential in customer-facing industries but serve different functions within the customer support process.

Vicor is a place where engineers see the impact of their work every day. We’re an American manufacturer of advanced 48V centric DC-DC converters with industry-leading power and current density, enabling breakthrough power delivery performance. As an engineering-focused company, we provide a hands-on opportunity to further innovate and advance the topologies, control systems, components and packaging of our power modules and the power delivery networks that drive key advancements in AI, electric vehicles, and aerospace.
In this role the motivated and highly technical Quality professional will maintain and improve our return merchandise authorization (RMA) processing including cycle time, administration, publishing reports and direct line communication with customers on technical aspects of Quality related product issues.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Vicor is an EO employer – M/F/Veteran/DisabilityAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Salary Range $111,040 - $135,000
Please note: This range is based on our current market driven pay structures. Individual salaries are determined based upon a variety of factors including but not limited to, a candidates overall qualifications, such as skills, education, and experience as well as company internal equity.
Sourced by ZipRecruiter
Electrical equipment, appliance, and component manufacturing
501 - 1,000 Employees
Andover, MA, US
1981