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Rma Processor Jobs (NOW HIRING)

STAR PIPE PRODUCTS, LTD

RMA Specialist

Houston, TX · On-site

Description RMA Processing: • Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning ...

Foxconn Assembly LLC

RMA Administrator

Houston, TX · On-site

Collaborate closely with internal departments to ensure smooth RMA processes. Basic Qualifications & Skills * Precision and strong attention to detail. * Excellent verbal and written communication ...

DynPro Inc.

SAP OTC/RMA Consultant

Santa Clara, CA · On-site

Support end-to-end SAP OTC processes , including sales orders, deliveries, billing, credit/debit memos, and customer returns. * Manage and improve RMA processes , including return orders, goods ...

Hyve Solutions

Director, RMA

Olive Branch, MS · On-site

RMA Recovery Dollars Vendor Credit Recovery Rate Return Aging Reduction Warranty Recovery Performance Unsaleable Inventory Reduction Obsolete Inventory Reduction Return Processing Cycle Time Vendor ...

Hyve Solutions

Director, RMA

Las Vegas, NV · On-site

RMA Recovery Dollars Vendor Credit Recovery Rate Return Aging Reduction Warranty Recovery Performance Unsaleable Inventory Reduction Obsolete Inventory Reduction Return Processing Cycle Time Vendor ...

Fairway Staffing Solutions

QC/RMA

Irvine, CA · On-site

$19/hr

This role also supports RMA processing, documentation, training, and continuous improvement initiatives within the quality department.Key Responsibilities:Perform inspections on incoming supplier ...

SYNNEX Corporation

Director, RMA

Reno, NV · On-site

Standardize return processes across all warehouse locations * Monitor return aging and recovery ... RMA Recovery Dollars * Vendor Credit Recovery Rate * Return Aging Reduction * Warranty Recovery ...

Hamilton

Service RMA Coordinator

Reno, NV · On-site

$18 - $23.50/hr

Responsible for processing, monitoring, and expediting Return Material Authorizations (Warranty and ... RMA entry and documentation into Master Control. * Some Technical Support to troubleshoot inquiries ...

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How much do rma processor jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for rma processor in the United States is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.23 per hour, depending on experience, location, and employer.

What is an RMA processor?

RMA Processors are professionals responsible for handling Return Merchandise Authorization (RMA) requests within a company. Their main tasks include processing product returns, validating warranty claims, coordinating replacements or repairs, and ensuring accurate records of returned goods. They often work closely with customer service, warehouse, and quality assurance teams to resolve customer issues efficiently. RMA Processors help streamline the return process, improve customer satisfaction, and maintain inventory accuracy.

What are the key skills and qualifications needed to thrive as an RMA processor, and why are they important?

To thrive as an RMA Processor, you need strong attention to detail, organizational skills, and experience in inventory management or logistics, often requiring a high school diploma or equivalent. Familiarity with return merchandise authorization (RMA) systems, ERP software, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and customer service skills help you efficiently resolve issues and coordinate with internal teams. These skills ensure accurate tracking of returns, customer satisfaction, and smooth operations within supply chain and warranty processes.

What are some common challenges faced by RMA processors and how can they be managed effectively?

RMA Processors often encounter challenges such as managing high volumes of returns, ensuring accurate documentation, and coordinating with multiple departments like customer service and logistics. Staying organized and detail-oriented is crucial to avoid processing errors and delays. Effective communication and proactive problem-solving help in resolving discrepancies quickly, while familiarity with inventory management systems can streamline the workflow. Regular training and clear procedures also support RMA Processors in handling these challenges efficiently.

What is the difference between Rma Processor vs Customer Service Representative?

AspectRma ProcessorCustomer Service Representative
CredentialsTypically requires basic computer skills, familiarity with return policiesRequires strong communication skills, customer service experience
Work EnvironmentOffice or warehouse setting, focused on processing returnsCall centers, retail, or office environments, focused on customer interaction
Industry UsageCommon in electronics, retail, and manufacturing sectorsWidespread across various industries including retail, telecom, and services

The main difference is that Rma Processors focus on managing product returns and warranty claims, requiring specific knowledge of return procedures. Customer Service Representatives handle broader customer inquiries and support, often involving communication skills and problem-solving. Both roles are essential in customer-facing industries but serve different functions within the customer support process.

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Rma Processor jobs near you
Infographic showing various Rma Processor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 82% Full Time, 9% Part Time, 7% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $34,822 per year, or $16.7 per hour.

RMA Specialist

Houston, TX • On-site

STAR PIPE PRODUCTS, LTD
Utilities • 501 - 1,000 employees
Learn more about STAR PIPE PRODUCTS, LTDexternal

Full-time

Re-posted 6 days ago

Job description

Description
RMA Processing:
• Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges.
• Verifies product eligibility for return/replacement/credit based on return product details through inspection, pictures and documentation. Ensure all supporting materials meet company standards.
• Coordinate with external & internal customers, warehouse teams and freight carriers to resolve return-related issues to ensure a seamless RMA process
• Addresses customer discrepancies and concerns regarding returns.
• Knowledge of freight claims.
• Supports training and inquiries for RMA team.
Inventory/Financial Management:
• Manages internal adjustment to invoicing and inventory related to RMAs or reshipped products.
• Approves freight invoices related to RMAs per company guidelines.
• Enter specific data in excel spreadsheet to track for management reporting.
• Investigate short payments and customer balances.
• Other A/R tasks as needed - processing cash receipts and deposits, entering customer pricing structures, etc.
• Oversee the audit documents required by the bank and BDO Seidman
Requirements
Attributes:
• Foundational Accounting Knowledge - Familiar with accounting principles and practices.
• Self-Motivated and Proactive - Takes initiative to complete tasks efficiently and independently.
• Detail-Oriented and Accurate - Maintains a strong focus on precision and thoroughness in all work.
• Tech-Savvy - Proficient in internet navigation, various accounting & ERP software and Microsoft Office applications (Word, Excel, Outlook).
• Reliable and Task-Focused - Willing and able to accept and follow through on assigned responsibilities.
• Team Player with a Positive Attitude - Collaborates effectively with colleagues and maintains a professional, can-do mindset.
Physical Demands
• Able to Sit for Extended Periods - Maintains focus and productivity during prolonged periods of desk work or computer use.
• Physically Capable of Light Office Tasks - Able to move between seated and standing positions as needed for filing, scanning, and retrieving mail or packages.
Education/Experience
• High School Diploma or Equivalent - Required educational foundation.
• 15+ Years of Experience in an RMA Role - Proven background supporting accounting functions such as Return Merchandise Authorization, reconciliations, and documentation management.
Workspace
• Office Work Environment
• Shared Seating/Group Environment
• Ergonomic designs available

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