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Rma Analyst Jobs (NOW HIRING)

Star Pipe Products

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RMA Specialist

Houston, TX · On-site

$22 - $23/hr

Responsibilities RMA Processing: * Manage and process all customer product return requests in ... Strong proficiency in Microsoft Office Suite, especially in excel for data analysis and reporting.

SolGenie

SAP OTC RMA Consultant

Santa Clarita, CA · On-site

$64 - $87.25/hr

Act as a liaison with clients for troubleshooting, investigating, analyzing, and resolving software issues related to RMA processes. * 7 years of experience in full-cycle SAP implementation projects ...

Storyteller Overland LLC

RMA Coordinator

Birmingham, AL · On-site

Analyze RMA data and trends, identifying root causes, cost drivers, and opportunities to reduce return rates and warranty spend, * Generate regular reporting on RMA performance, including financial ...

Vicor Corporation

Failure Analysis RMA Manager

Andover, MA · On-site

$111K - $135K/yr

... RMA process, status of returns, and product replacement or refund options. * Become well versed on Vicor products in order to guide a team of Engineers in failure analysis of customer returns and ...

VOLT

RMA Clerk

Fremont, CA · On-site

$23/hr

As an RMA Clerk you will assist with: * Receive and verify returned materials against RMA ... Provide accurate failure data and documentation to engineering teams to support root cause analysis ...

Zonar Systems, Inc

Lead RMA Quality Specialist

Lakeland, FL · On-site

$55K - $60K/yr

The Lead RMA Quality Specialist is responsible for directing the day-to-day operations of the RMA ... Accurately log test results and track failure trends to support root cause analysis * Review and ...

Vultr

RMA Systems Engineer

Analyze GPU/CPU hardware failures by evaluating system logs, performance data, firmware behavior ... Experience in RMA workflows, hardware lifecycle management, or infrastructure support. * Hands-on ...

Zonar

Lead RMA Quality Specialist

Lakeland, FL · On-site

The Lead RMA Quality Specialist is responsible for directing the day-to-day operations of the RMA ... Accurately log test results and track failure trends to support root cause analysis * Review and ...

RMA Associates LLC

Management Analyst

Arlington, VA · On-site

At RMA, we go beyond traditional CPA and consulting services. We support Federal Government clients with complex financial, operational, and compliance challenges by providing practical, well ...

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Rma Analyst information

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$73.3K

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How much do rma analyst jobs pay per year?

As of Jun 29, 2026, the average yearly pay for rma analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

An RMA Analyst typically does not earn $10,000 a month without a degree; high earnings in this role usually require extensive experience or specialized skills. Jobs that can pay $10,000 monthly without a degree often include sales, real estate, or certain entrepreneurial ventures, but these roles often depend on performance and market conditions. Most high-paying jobs without a degree involve sales, trades, or self-employment rather than entry-level positions.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or financial advisors. These positions often require advanced skills, extensive experience, and sometimes certification or licensing, and may involve project-based or commission-based compensation structures.

What jobs pay $500,000 a year in the US?

Jobs that can pay $500,000 or more annually include executive roles such as CEOs, CFOs, and other C-suite positions, as well as successful entrepreneurs, high-level investment bankers, and certain specialized medical professionals like surgeons. These roles typically require extensive experience, advanced skills, and often involve significant responsibility or ownership stakes.

What is the difference between Rma Analyst vs Customer Service Representative?

AspectRma AnalystCustomer Service Representative
Required CredentialsAssociate's or Bachelor's degree, certifications in logistics or supply chainHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, logistics or warehouse environmentCall centers, retail stores, or office settings
Employer & Industry UsageManufacturing, electronics, retail sectorsRetail, telecommunications, service industries

The main difference is that Rma Analysts focus on processing returns, warranty claims, and product repairs within supply chain operations, while Customer Service Representatives handle customer inquiries, support, and service issues. Rma Analysts require technical knowledge of logistics and product management, whereas Customer Service Reps emphasize communication skills. Both roles are essential in customer satisfaction but serve different functions within organizations.

What are the key skills and qualifications needed to thrive as an RMA Analyst, and why are they important?

To thrive as an RMA Analyst, you need a strong background in data analysis, quality assurance, and familiarity with return merchandise authorization processes, typically supported by a relevant degree in business, supply chain, or a related field. Proficiency with ERP systems, inventory management software, and Microsoft Excel is commonly required, and certifications like APICS can be advantageous. Strong attention to detail, problem-solving abilities, and effective communication skills help distinguish top performers in this role. These skills ensure efficient processing of returns, accurate reporting, and smooth coordination between customers, suppliers, and internal teams.

What are RMA Analysts?

RMA Analysts, or Return Merchandise Authorization Analysts, are professionals responsible for handling and processing product returns within a company. They review return requests from customers, determine if products are eligible for return based on company policies, and coordinate the logistics of returning, repairing, or replacing items. RMA Analysts also analyze return patterns to identify potential issues with products, communicate with customers and vendors, and help improve the return process to enhance customer satisfaction and reduce costs. Their role is critical in maintaining efficient reverse logistics and ensuring customer concerns are addressed promptly.

What jobs in the US pay $300,000 a year?

For an RMA Analyst, reaching a $300,000 annual salary typically requires extensive experience, advanced certifications, and senior-level responsibilities. Such compensation is more common in executive, specialized consulting, or high-level management roles across industries like finance, technology, or healthcare. Most RMA Analysts earn lower salaries, with higher pay often associated with leadership positions or those in high-demand sectors.

How does an RMA Analyst typically collaborate with other departments to resolve product return issues?

As an RMA Analyst, you'll regularly work with teams such as customer service, technical support, and logistics to ensure that product returns are processed efficiently and accurately. Your role often involves investigating the root cause of returns, coordinating with quality assurance to assess product defects, and communicating with warehouse staff to manage inventory adjustments. Effective collaboration helps streamline the RMA process, minimize losses, and improve customer satisfaction. Building strong relationships with these departments is key to resolving complex return cases and implementing preventive measures.
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Rma Analyst jobs near you
Infographic showing various Rma Analyst job openings in the United States as of June 2026, with employment types broken down into 45% Full Time, 30% Part Time, and 25% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.
RMA Specialist

RMA Specialist

Star Pipe Products

Houston, TX • On-site

$22 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

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Job description

STAR PIPE PRODUCTS


Job Location: 10500 Richmond Ave, Suite 100, Houston, TX 77042


Summary

The RMA (Return Merchandise Authorization) Specialist with Accounting Knowledge is a critical role responsible for managing the entire RMA process while ensuring accurate financial recording and reporting of returns and related transactions. This position requires a strong understanding of both customer service and accounting principles to streamline the return process, minimize financial discrepancies and contribute to overall business efficiency.

Responsibilities

RMA Processing:

  • Manage and process all customer product return requests in accordance with company guidelines and warranty terms. Must be familiar with restocking/reconditioning charges.
  • Verifies product eligibility for return/replacement/credit based on return product details through inspection, pictures and documentation. Ensure all supporting materials meet company standards.
  • Coordinates with customers, inside sales reps and warehouse teams to resolve return-related issues to ensure a seamless RMA process.
  • Handles discrepancies and address customer concerns regarding returns.
  • Knowledge of freight claims.

Inventory/Financial Management:

  • Manages internal adjustment to invoicing and inventory related to RMA’s or reshipped products.
  • Approves freight invoices related to RMA’s per company guidelines.
  • Enter specific data in excel spreadsheet to track for management reporting.
  • Investigate short payments and customer balances.
  • Other A/R tasks as needed – processing cash receipts and deposits, entering customer pricing structures, etc.

Requirements

Required Degree:

  • High school (Some college coursework preferred)

Experience:

  • 3+ yrs customer service/Dealing with returns or related such role/Knowledge in the waterworks, plumbing, distribution or similar industries.

Technical Skills:

  • Proficiency in using ERP platforms and basic data entry tools.
  • Strong proficiency in Microsoft Office Suite, especially in excel for data analysis and reporting.
  • Knowledge of inventory management software and processes.

Soft Skills:

  • Attention to detail and accuracy, crucial for updating records.
  • Strong organizational and prioritization skills. Strong multi-tasking needed.
  • Customer focus mindset.
  • Ability to work independently and to be part of a team.

Physical Demands:

  • Ability to sit for extended periods of time.

Work Environment:

  • Office work environment

Star Pipe Products is an Equal Opportunity Employer

Company Description

We are the proud owner of a U.S.A. foundry situated in South Coffeyville, Oklahoma. Star® Pipe Products is a domestic & global manufacturer for a broad array of iron products for the water and wastewater industries. Established in 1981, Star® Pipe Products is headquartered in Houston, Texas, and has been delivering quality products and services for over 40 years.