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Rma Analyst Jobs (NOW HIRING)

Foxconn WI

RMA Manager

Mount Pleasant, WI

Monitor and analyze RMA data including failure trends, return rates, and turnaround time metrics * Drive continuous improvement initiatives to reduce return rates and improve repair efficiency

American Battery Solutions

RMA Line Technician

Springboro, OH · On-site

$15.75 - $20/hr

The RMA Line Technician is responsible for analyzing and remanufacturing battery packs returned through the Return Material Acquistion (RMA) process. This includes inspection of failed components ...

Foxconn WI

RMA Manager

Mount Pleasant, WI · On-site

Monitor and analyze RMA data including failure trends, return rates, and turnaround time metrics * Drive continuous improvement initiatives to reduce return rates and improve repair efficiency

FM Industries

Manager, RMA

Fremont, CA · On-site

$107K - $150K/yr

Continuously analyze and improve RMA processes to enhance efficiency, reduce costs, and increase customer satisfaction. * Inventory Management: Coordinate with the inventory team to manage returned ...

STAR PIPE PRODUCTS, LTD

RMA Specialist

Houston, TX · On-site

Description RMA Processing: * Manage and process all customer product return requests in accordance ... Strong proficiency in Microsoft Office Suite, especially in excel for data analysis and reporting.

SolGenie

SAP OTC RMA Consultant

Santa Clarita, CA · On-site

$64 - $87.25/hr

Act as a liaison with clients for troubleshooting, investigating, analyzing, and resolving software issues related to RMA processes. * 7 years of experience in full-cycle SAP implementation projects ...

Xylem

RMA Technician

Morrisville, NC

This position includes hands-on hardware testing, failure analysis, repair support, and detailed ... Benefits for RMA Technicians * Health, Dental, and Vision insurance available on your 1st day of ...

Vicor Corporation

Failure Analysis RMA Manager

Andover, MA · On-site

$111K - $135K/yr

... RMA process, status of returns, and product replacement or refund options. * Become well versed on Vicor products in order to guide a team of Engineers in failure analysis of customer returns and ...

Xylem

RMA Technician

Morrisville, NC · On-site

This position includes hands-on hardware testing, failure analysis, repair support, and detailed ... Benefits for RMA Technicians * Health, Dental, and Vision insurance available on your 1st day of ...

Xylem

RMA Technician

Durham, NC · On-site

This position includes hands-on hardware testing, failure analysis, repair support, and detailed ... Benefits for RMA Technicians * Health, Dental, and Vision insurance available on your 1st day of ...

Vicor Corporation

Failure Analysis RMA Manager

Andover, MA · On-site

$111K - $135K/yr

... RMA process, status of returns, and product replacement or refund options. * Become well versed on Vicor products in order to guide a team of Engineers in failure analysis of customer returns and ...

VOLT

RMA Clerk

Fremont, CA · On-site

$23/hr

As an RMA Clerk you will assist with: * Receive and verify returned materials against RMA ... Provide accurate failure data and documentation to engineering teams to support root cause analysis ...

Vicor Corporation

Failure Analysis RMA Manager

Andover, MA · On-site

$111K - $135K/yr

... RMA process, status of returns, and product replacement or refund options. * Become well versed on Vicor products in order to guide a team of Engineers in failure analysis of customer returns and ...

Vultr

RMA Systems Engineer

Analyze GPU/CPU hardware failures by evaluating system logs, performance data, firmware behavior ... Experience in RMA workflows, hardware lifecycle management, or infrastructure support. * Hands-on ...

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All JobsRma Analyst Jobs

Rma Analyst information

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$31K

$73.3K

$130K

How much do rma analyst jobs pay per year?

As of Jul 24, 2026, the average yearly pay for rma analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What jobs pay $500,000 a year in the US?

High-paying roles for RMA Analysts are uncommon, as most earn significantly less. Typically, executive, investment, or specialized medical roles can reach or exceed $500,000 annually, often requiring extensive experience, advanced certifications, or leadership positions. RMA Analysts generally have salaries below this threshold, but senior or managerial positions in related fields may approach such compensation levels.

What does an RMA specialist do?

An RMA (Return Merchandise Authorization) specialist manages the process of handling product returns, repairs, and exchanges. They review return requests, coordinate with customers and suppliers, and ensure proper documentation and tracking using inventory or CRM systems to facilitate efficient resolution.

What is the difference between Rma Analyst vs Customer Service Representative?

AspectRma AnalystCustomer Service Representative
Required CredentialsAssociate's or Bachelor's degree, certifications in logistics or supply chainHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, logistics or warehouse environmentCall centers, retail stores, or office settings
Employer & Industry UsageManufacturing, electronics, retail sectorsRetail, telecommunications, service industries

The main difference is that Rma Analysts focus on processing returns, warranty claims, and product repairs within supply chain operations, while Customer Service Representatives handle customer inquiries, support, and service issues. Rma Analysts require technical knowledge of logistics and product management, whereas Customer Service Reps emphasize communication skills. Both roles are essential in customer satisfaction but serve different functions within organizations.

What are the key skills and qualifications needed to thrive as an RMA Analyst, and why are they important?

To thrive as an RMA Analyst, you need a strong background in data analysis, quality assurance, and familiarity with return merchandise authorization processes, typically supported by a relevant degree in business, supply chain, or a related field. Proficiency with ERP systems, inventory management software, and Microsoft Excel is commonly required, and certifications like APICS can be advantageous. Strong attention to detail, problem-solving abilities, and effective communication skills help distinguish top performers in this role. These skills ensure efficient processing of returns, accurate reporting, and smooth coordination between customers, suppliers, and internal teams.

What are RMA Analysts?

RMA Analysts, or Return Merchandise Authorization Analysts, are professionals responsible for handling and processing product returns within a company. They review return requests from customers, determine if products are eligible for return based on company policies, and coordinate the logistics of returning, repairing, or replacing items. RMA Analysts also analyze return patterns to identify potential issues with products, communicate with customers and vendors, and help improve the return process to enhance customer satisfaction and reduce costs. Their role is critical in maintaining efficient reverse logistics and ensuring customer concerns are addressed promptly.

What jobs make $1,000,000 a year?

In the context of an RMA Analyst, earning $1,000,000 annually is uncommon and typically associated with high-level executive roles, successful entrepreneurs, or specialized professionals in finance, investment, or technology sectors. Most roles in supply chain or customer service, including RMA Analysts, have lower salary ranges, with top earners reaching high six figures or low seven figures in rare cases. Achieving a million-dollar income generally requires advanced skills, significant experience, or ownership of a business.

What jobs in the US pay 300,000 a year?

For an RMA Analyst, reaching a $300,000 annual salary typically requires extensive experience, advanced certifications, and senior-level responsibilities. Such compensation is more common in executive, management, or specialized roles within healthcare, finance, or technology sectors. Most RMA Analysts earn lower salaries, with higher pay often associated with leadership positions or those in high-demand industries.

How does an RMA Analyst typically collaborate with other departments to resolve product return issues?

As an RMA Analyst, you'll regularly work with teams such as customer service, technical support, and logistics to ensure that product returns are processed efficiently and accurately. Your role often involves investigating the root cause of returns, coordinating with quality assurance to assess product defects, and communicating with warehouse staff to manage inventory adjustments. Effective collaboration helps streamline the RMA process, minimize losses, and improve customer satisfaction. Building strong relationships with these departments is key to resolving complex return cases and implementing preventive measures.
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What cities are hiring for Rma Analyst jobs? Cities with the most Rma Analyst job openings:
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Rma Analyst jobs near you
Infographic showing various Rma Analyst job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $73,261 per year, or $35.2 per hour.
Quality Technician - SSD RMA Failure Analysis

Quality Technician - SSD RMA Failure Analysis

Micron Technology

Longmont, CO • On-site

$17.75 - $24/hr

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago

Micron Technology rating

8.8

Company rating: 8.8 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

11th of 144 rated electronics manufacturers

Job description

Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
About our Team:
Micron's SSD RMA Failure Analysis team is focused on identifying and resolving product failures to improve quality and customer satisfaction. The team works closely with engineering and manufacturing partners to drive root cause analysis and continuous improvement across data center SSD products.
Position Overview:
The Quality Technician - SSD RMA Failure Analysis role is a hands-on lab position supporting failure analysis, board-level rework, and SSD debug activities. This position partners with engineers to complete RMA analysis, maintain lab operations, and ensure high-quality standards across testing and repair processes.
Responsibilities:
  • Receive, verify, and prepare returned SSD products for failure analysis and testing
  • Implement ATE testing, preconditioning, and bench-level debug to isolate failing components
  • Perform board-level diagnostics including log extraction, failure reproduction, and root cause support
  • Conduct PCB rework including BGA removal, re-balling, and component replacement
  • Maintain lab equipment, calibration, inventory, and ensure compliance with audit and safety requirements

Minimum Qualifications:
  • 2-3+ years of hands-on experience in PCB rework, soldering, or hardware test environments
  • Proven ability to perform debugging and failure analysis and interpret test data for root cause identification
  • Proficiency with lab and test equipment and ability to document technical findings accurately
  • Strong organizational and multitasking skills supporting multiple lab and test activities
  • Effective communication skills and proficiency with Microsoft Office tools

Preferred Qualifications:
  • Experience with ATE systems, firmware testing, or SSD failure analysis workflows
  • Background in semiconductor, electronics manufacturing, or data storage environments
  • Familiarity with quality systems, audits, and manufacturing processes
  • Knowledge of ESD, 6S, and lab safety compliance practices
  • Experience mentoring or training technicians on lab processes and equipment usage
  • Comfortable leveraging AI tools to increase efficiency.

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
To learn about your right to work click here.
To learn more about Micron, please visit micron.com/careers
For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at hrsupport_na@micron.com or 1-800-336-8918 (select option #3)
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.

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