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Rma Analyst Jobs (NOW HIRING)

Senior RMA Analyst

Cocoa Beach, FL

$74K - $98K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Amentum is seeking a Senior Systems Analyst - RMA for the Space Force Range Contract to be located at Patrick Space Force Base, Fl. The successful candidate will function as a technical analyst on ...

Senior RMA Analyst

Cocoa Beach, FL · On-site

$74K - $98K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Amentum is seeking a Senior Systems Analyst - RMA for the Space Force Range Contract to be located at Patrick Space Force Base, Fl. The successful candidate will function as a technical analyst on ...

RMA Manager

Mount Pleasant, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor and analyze RMA data including failure trends, return rates, and turnaround time metrics * Drive continuous improvement initiatives to reduce return rates and improve repair efficiency

RMA Manager

Mount Pleasant, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor and analyze RMA data including failure trends, return rates, and turnaround time metrics * Drive continuous improvement initiatives to reduce return rates and improve repair efficiency

RMA Coordinator

Melbourne, FL · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Analyze RMA data, return trends, failure modes, and customer return metrics to identify recurring issues and opportunities for improvement. * Support investigations related to customer returns, field ...

RMA Line Technician

Springboro, OH · On-site

$15.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The RMA Line Technician is responsible for analyzing and remanufacturing battery packs returned through the Return Material Acquistion (RMA) process. This includes inspection of failed components ...

Quality Technician - SSD RMA Failure Analysis

Longmont, CO

$17.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • PTO

Micron's SSD RMA Failure Analysis team is focused on identifying and resolving product failures to improve quality and customer satisfaction. The team works closely with engineering and manufacturing ...

Description RMA Processing: * Manage and process all customer product return requests in accordance ... Strong proficiency in Microsoft Office Suite, especially in excel for data analysis and reporting.

Failure Analysis RMA Manager

Andover, MA · On-site

$111K - $135K/yr

... RMA process, status of returns, and product replacement or refund options. * Become well versed on Vicor products in order to guide a team of Engineers in failure analysis of customer returns and ...

SAP OTC RMA Consultant

Santa Clarita, CA · On-site

$64 - $87.25/hr

Act as a liaison with clients for troubleshooting, investigating, analyzing, and resolving software issues related to RMA processes. * 7 years of experience in full-cycle SAP implementation projects ...

RMA Technician

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position includes hands-on hardware testing, failure analysis, repair support, and detailed ... Benefits for RMA Technicians * Health, Dental, and Vision insurance available on your 1st day of ...

Failure Analysis RMA Manager

Andover, MA · On-site

$111K - $135K/yr

... RMA process, status of returns, and product replacement or refund options. * Become well versed on Vicor products in order to guide a team of Engineers in failure analysis of customer returns and ...

RMA Technician

Morrisville, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position includes hands-on hardware testing, failure analysis, repair support, and detailed ... Benefits for RMA Technicians * Health, Dental, and Vision insurance available on your 1st day of ...

RMA Technician

Morrisville, NC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position includes hands-on hardware testing, failure analysis, repair support, and detailed ... Benefits for RMA Technicians * Health, Dental, and Vision insurance available on your 1st day of ...

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Showing results 1-20

Rma Analyst information

See salary details

$31K

$73.3K

$130K

How much do rma analyst jobs pay per year?

As of Aug 14, 2026, the average yearly pay for rma analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What is the difference between Rma Analyst vs Customer Service Representative?

AspectRma AnalystCustomer Service Representative
Required CredentialsAssociate's or Bachelor's degree, certifications in logistics or supply chainHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, logistics or warehouse environmentCall centers, retail stores, or office settings
Employer & Industry UsageManufacturing, electronics, retail sectorsRetail, telecommunications, service industries

The main difference is that Rma Analysts focus on processing returns, warranty claims, and product repairs within supply chain operations, while Customer Service Representatives handle customer inquiries, support, and service issues. Rma Analysts require technical knowledge of logistics and product management, whereas Customer Service Reps emphasize communication skills. Both roles are essential in customer satisfaction but serve different functions within organizations.

What are the key skills and qualifications needed to thrive as an RMA analyst?

To thrive as an RMA Analyst, you need a strong background in data analysis, quality assurance, and familiarity with return merchandise authorization processes, typically supported by a relevant degree in business, supply chain, or a related field. Proficiency with ERP systems, inventory management software, and Microsoft Excel is commonly required, and certifications like APICS can be advantageous. Strong attention to detail, problem-solving abilities, and effective communication skills help distinguish top performers in this role. These skills ensure efficient processing of returns, accurate reporting, and smooth coordination between customers, suppliers, and internal teams.

What is an RMA analyst?

RMA Analysts, or Return Merchandise Authorization Analysts, are professionals responsible for handling and processing product returns within a company. They review return requests from customers, determine if products are eligible for return based on company policies, and coordinate the logistics of returning, repairing, or replacing items. RMA Analysts also analyze return patterns to identify potential issues with products, communicate with customers and vendors, and help improve the return process to enhance customer satisfaction and reduce costs. Their role is critical in maintaining efficient reverse logistics and ensuring customer concerns are addressed promptly.

How does an RMA analyst typically collaborate with other departments to resolve product return issues?

As an RMA Analyst, you'll regularly work with teams such as customer service, technical support, and logistics to ensure that product returns are processed efficiently and accurately. Your role often involves investigating the root cause of returns, coordinating with quality assurance to assess product defects, and communicating with warehouse staff to manage inventory adjustments. Effective collaboration helps streamline the RMA process, minimize losses, and improve customer satisfaction. Building strong relationships with these departments is key to resolving complex return cases and implementing preventive measures.
More about Rma Analyst jobs

What cities are hiring for Rma Analyst jobs?

Cities with the most Rma Analyst job openings:

What states have the most Rma Analyst jobs?

States with the most job openings for Rma Analyst jobs include:

Infographic showing various Rma Analyst job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 86% Full Time, 6% Part Time, and 7% Contract. Highlights an 81% Physical, 9% Hybrid, and 10% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.

Senior RMA Analyst

Pae

Cocoa Beach, FL

$74K - $98K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Amentum is seeking a Senior Systems Analyst - RMA for the Space Force Range Contract to be located at Patrick Space Force Base, Fl.

The successful candidate will function as a technical analyst on the Engineering RMA Worst Actor Assessment Team, supporting Launch and Test Range System (LTRS) historical performance reliability and system supportability assessments, with sustainment risk and maintenance trend research and analysis across a diverse range of subsystems that collectively enable safe and reliable launch operations.

Key Responsibilities

  • Apply systems engineering principles and maintenance analysis function research to study and evaluate the performance of complex instrumentation systems supporting launch operations.
  • Conduct historical reliability assessments and analyze reliability metrics trends for LTRS systems under sustainment to gain insight into existing or emerging sustainment concerns, to assess potential risks to operational readiness and to prepare summary reports for the USSF Customer.
  • Develop quarterly assessments of LTRS highest sustainment risk systems to assist the Customer in the development of sustainment and modification planning focused on mitigation of operational risk.
  • Interface with engineering, operations and maintenance, obsolescence engineering and performance analysis principals to gather insight necessary for the comprehensive assessment of system sustainment and operational risk, and to formulate necessary mitigation plans and requirements.
  • Identify and communicate technical risks, potential operational impacts and mitigation strategies to engineering leadership and customers.
  • Analyze technical data, maintenance trends and operational metrics to inform readiness and decision-making.
  • Collaborate across multiple disciplines and organizations to resolve technical issues and support mission execution.
  • Flexibly support multiple subsystems and engineering functions as workload shifts across the LTRS enterprise.

Core Skills and Qualifications

  • Associate or bachelor's degree in technical or business discipline or equivalent years of experience
  • Minimum 8 years of LTRS experience working in an engineering, maintenance or logistics environment
  • LTRS experience working in an engineering, maintenance or logistics environment
  • Strong understanding of RMA concepts and technical analysis for sustainment, maintenance of LTRS systems and logistics supportability concepts
  • Familiarity with equipment maintenance data recording (IMDS, Maximo, etc.) and trending analysis
  • Ability to assess and communicate technical risk in a clear, structured manner
  • Experience working in configuration-controlled engineering environments
  • Strong technical writing and communication skills
  • Ability to operate effectively in a dynamic, multi-stakeholder environment
  • Active clearance or ability to obtain a U.S. security clearance (Required)

Desired Experience (Not All Required)

  • Experience supporting launch operations, range systems, aerospace, defense, or safety-critical systems
  • Exposure to system-of-systems environments involving multiple organizations and authorities
  • Experience with reliability assessment concepts, systems performance trend analysis
  • Familiarity with digital engineering tools or data-driven analysis

Compensation Details:

$100k-$110k

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

  • Health, dental, and vision insurance

  • Paid time off and holidays

  • Retirement benefits (including 401(k) matching)

  • Educational reimbursement

  • Parental leave

  • Employee stock purchase plan

  • Tax-saving options

  • Disability and life insurance

  • Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

07/29/2026 - Until Filled

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language atLabor Laws Posters.