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Rma Analyst Jobs in Virginia (NOW HIRING)

... analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment ...

At RMA, we exceed the traditional role of a CPA and consulting firm. We are a team of seasoned ... Possesses the organizational, time management, analytical, problem-solving, and communication ...

Senior Economist

Arlington, VA · On-site

$106K - $134K/yr

At RMA, we exceed the traditional role of a CPA and consulting firm. We are a team of seasoned ... This includes economic monitoring and analysis. Key Responsibilities: * Minimum of fifteen (15 ...

Med Tech (RMA)

Christiansburg, VA · On-site

$20 - $22/hr

... analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment ...

Med Tech (RMA)

Bedford, VA · On-site

$19.50/hr

... analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment ...

Med Tech (RMA)

Louisa, VA · On-site

$19.50/hr

... analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment ...

Medication Aide-(RMA)

Culpeper, VA · On-site

$20 - $21.50/hr

... analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment ...

Experience with data analytics and reporting tools such as Alteryx, Qlik, and/or SQL * Able to work independently and as part of a team. What RMA Offers: * Competitive base salary + 401K match

Systems Engineer, Senior

King George, VA · On-site

$97K - $133K/yr

... RMA) analyses; (4) Assisting with the organization and management of testing, planning and conducting test events; (5) Reviewing requirements traceability and analysis; (6) Providing technical ...

Systems Engineer, Senior

Dahlgren, VA · On-site

$106K - $145K/yr

... RMA) analyses; (4) Assisting with the organization and management of testing, planning and conducting test events; (5) Reviewing requirements traceability and analysis; (6) Providing technical ...

ENGINEER, DEMQRA AUTOMOTIVE PQRE

Manassas, VA · On-site

$102K - $129K/yr

Provide internal technical support for customer support teams, assist with RMA analysis, supply manufacturing history and traceability, prepare qualification summaries and audit responses, maintain ...

ENGINEER, DEMQRA AUTOMOTIVE PQRE

Manassas, VA · On-site

$72K - $93K/yr

Provide internal technical support for customer support teams, assist with RMA analysis, supply manufacturing history and traceability, prepare qualification summaries and audit responses, maintain ...

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Rma Analyst information

What is an RMA analyst?

RMA Analysts, or Return Merchandise Authorization Analysts, are professionals responsible for handling and processing product returns within a company. They review return requests from customers, determine if products are eligible for return based on company policies, and coordinate the logistics of returning, repairing, or replacing items. RMA Analysts also analyze return patterns to identify potential issues with products, communicate with customers and vendors, and help improve the return process to enhance customer satisfaction and reduce costs. Their role is critical in maintaining efficient reverse logistics and ensuring customer concerns are addressed promptly.

What are the key skills and qualifications needed to thrive as an RMA analyst?

To thrive as an RMA Analyst, you need a strong background in data analysis, quality assurance, and familiarity with return merchandise authorization processes, typically supported by a relevant degree in business, supply chain, or a related field. Proficiency with ERP systems, inventory management software, and Microsoft Excel is commonly required, and certifications like APICS can be advantageous. Strong attention to detail, problem-solving abilities, and effective communication skills help distinguish top performers in this role. These skills ensure efficient processing of returns, accurate reporting, and smooth coordination between customers, suppliers, and internal teams.

How does an RMA analyst typically collaborate with other departments to resolve product return issues?

As an RMA Analyst, you'll regularly work with teams such as customer service, technical support, and logistics to ensure that product returns are processed efficiently and accurately. Your role often involves investigating the root cause of returns, coordinating with quality assurance to assess product defects, and communicating with warehouse staff to manage inventory adjustments. Effective collaboration helps streamline the RMA process, minimize losses, and improve customer satisfaction. Building strong relationships with these departments is key to resolving complex return cases and implementing preventive measures.

What is the difference between Rma Analyst vs Customer Service Representative?

AspectRma AnalystCustomer Service Representative
Required CredentialsAssociate's or Bachelor's degree, certifications in logistics or supply chainHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, logistics or warehouse environmentCall centers, retail stores, or office settings
Employer & Industry UsageManufacturing, electronics, retail sectorsRetail, telecommunications, service industries

The main difference is that Rma Analysts focus on processing returns, warranty claims, and product repairs within supply chain operations, while Customer Service Representatives handle customer inquiries, support, and service issues. Rma Analysts require technical knowledge of logistics and product management, whereas Customer Service Reps emphasize communication skills. Both roles are essential in customer satisfaction but serve different functions within organizations.

Is an Rma analyst a good career choice?

An RMA analyst manages return merchandise authorizations, focusing on processing returns, troubleshooting product issues, and coordinating with logistics and customer service. The role offers opportunities for problem-solving, technical skills development, and can lead to advancement in supply chain or quality assurance fields. Job stability and growth depend on industry demand and individual performance.

What cities in Virginia are hiring for Rma Analyst jobs?

Cities in Virginia with the most Rma Analyst job openings:

Infographic showing various Rma Analyst job openings in Virginia as of August 2026, with employment types broken down into 85% Full Time, 7% Part Time, 1% Temporary, and 7% Contract. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution.

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago


Job description

Spring Oak is proud to be recognized as a "Great Place to Work" our motto is "Welcome to the Family" We believe in creating a warm welcoming, and uplifting environment where residents and staff celebrate life and wellness to the fullest. If you share our passion for senior care.
Are you a compassionate and dependable Registered Medication Aide (RMA) looking for a rewarding career? Join our Assisted Living team, where you'll have the opportunity to build meaningful relationships with residents while providing exceptional care in a supportive and welcoming environment.
Responsibilities:
  • Safely administer routine medications in accordance with state regulations and community policies.
  • Provide compassionate personal care, assistance, and supervision to residents.
  • Monitor residents' well-being and promptly report any changes in condition.
  • Work collaboratively under the direction of the Registered Nurse, Director of Wellness, or designated supervisor.
  • Help maintain a safe, comfortable, and engaging environment for all residents.
  • Deliver respectful, resident-centered care that promotes dignity, independence, and quality of life.

Qualifications:
  • Current and valid Registered Medication Aide (RMA) certification.
  • Ability to follow individualized care plans and medication protocols.
  • Excellent communication and teamwork skills.
  • A caring, patient, and compassionate approach to working with older adults.
  • Dependable, professional, and committed to providing outstanding resident care

Shift:
  • Full-time, 3pm-11pm, 11pm-7am every other weekend

$20 - $20 an hour
Why Join Spring Oak?
Spring Oak offers a competitive salary, benefits package, and a supportive work environment. We are a family-owned and operated company, and we take pride in the family-like atmosphere we create for our employees.
"Great Place to Work" Certified March2026-March 2027
401(K)
Health, Dental, & Vision Insurance
Paid time Off (PTO)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.