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Rewards Club Representative Jobs (NOW HIRING)

Rewards Card Representative

Las Vegas, NV · On-site

$35K - $41K/yr

The Loyalty Club Representative is to assist guests with enrollment, redeem promotions, & explain the benefits to the member Job Focus: Focus is on, but not limited to the following: * Enrolls and ...

Rewards Card Representative

Las Vegas, NV · On-site

$35K - $41K/yr

The Loyalty Club Representative is to assist guests with enrollment, redeem promotions, & explain the benefits to the member Job Focus: Focus is on, but not limited to the following: * Enrolls and ...

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Rewards Club Representative information

See salary details

$24.5K

$44.2K

$77K

How much do rewards club representative jobs pay per year?

As of Jun 15, 2026, the average yearly pay for rewards club representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is the difference between Rewards Club Representative vs Customer Service Associate?

AspectRewards Club RepresentativeCustomer Service Associate
CredentialsBasic customer service skills, sometimes loyalty program knowledgeBasic customer service skills, sometimes retail or service industry experience
Work EnvironmentCasino, hospitality, or retail loyalty programsRetail stores, call centers, or service counters
Employer & IndustryCasinos, hotels, retail chainsRetail, hospitality, or service industries

Both roles focus on customer interaction, but Rewards Club Representatives specialize in managing loyalty programs within casinos or retail environments, while Customer Service Associates handle general customer inquiries across various industries. The main difference lies in the specific focus on rewards programs versus broader customer service tasks.

What job makes 10,000 a month without a degree?

A Rewards Club Representative can potentially earn around $10,000 per month through commissions, bonuses, and incentives, especially in roles with high sales targets or performance-based pay. Success in this role often depends on strong communication skills, customer service experience, and the ability to meet sales goals, with some positions offering remote work and flexible schedules.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, surgeons, corporate executives, or successful entrepreneurs. These positions often require advanced skills, extensive experience, or significant responsibilities, and may involve freelance work, contract projects, or ownership of a business.

What are some common challenges Rewards Club Representatives face when assisting members, and how can they effectively overcome them?

Rewards Club Representatives often encounter challenges such as handling dissatisfied members, clarifying complex program rules, and managing high volumes of inquiries during peak times. To overcome these, it's important to develop strong communication and problem-solving skills, remain patient, and stay up-to-date with program details and updates. Building rapport with members and working closely with team members helps ensure issues are resolved efficiently and customers have positive experiences.

What does a Sam's Club membership representative do?

A Sam's Club membership representative assists customers with membership sign-ups, renewals, and inquiries, providing information about membership benefits and policies. They often handle customer service tasks, process payments, and maintain membership records, requiring good communication skills and familiarity with point-of-sale systems.

What are the key skills and qualifications needed to thrive as a Rewards Club Representative, and why are they important?

To thrive as a Rewards Club Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, loyalty program software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you build rapport and resolve member concerns effectively. These skills ensure a positive guest experience, foster customer loyalty, and support the overall success of the rewards program.

What is a player support job description?

A Rewards Club Representative in a player support role assists customers with account issues, rewards, and inquiries related to loyalty programs. They communicate via phone, chat, or email, often using customer management software, and require strong communication and problem-solving skills. The role involves ensuring customer satisfaction and maintaining accurate records of interactions.

What are Rewards Club Representatives?

Rewards Club Representatives are customer service professionals who manage and promote loyalty or rewards programs for businesses, such as casinos, hotels, or retail stores. Their main responsibilities include enrolling new members, explaining program benefits, answering questions, and resolving issues related to rewards points or member accounts. They also help ensure members have a positive experience, encouraging repeat business and customer loyalty. Rewards Club Representatives often work at dedicated desks or kiosks, interacting directly with customers both in person and sometimes over the phone or online.
More about Rewards Club Representative jobs
What cities are hiring for Rewards Club Representative jobs? Cities with the most Rewards Club Representative job openings:
What states have the most Rewards Club Representative jobs? States with the most job openings for Rewards Club Representative jobs include:
What job categories do people searching Rewards Club Representative jobs look for? The top searched job categories for Rewards Club Representative jobs are:
Infographic showing various Rewards Club Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.
Players Club Representative, Mardi Gras Casino

Players Club Representative, Mardi Gras Casino

Delaware North

Cross Lanes, WV • On-site

$14/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Delaware North rating

5.9

Company rating: 5.9 out of 10

Delaware North

Based on 152 frontline employees who took The Breakroom Quiz

6.1

Company rating compared to similar companies: 6.1 out of 10

Caterers average

Based on 2,591 frontline employees who took The Breakroom Quiz

The best things about working at Delaware North

  • 77%

    77% say they have respectful managers

    say they have respectful managers

  • 74%

    74% say their health insurance is affordable

    say their health insurance is affordable

  • 72%

    72% say they enjoy their job

    say they enjoy their job

Featured by Delaware North, based on 152 Breakroom Quiz responses from their frontline employees


Job description

The opportunity
Delaware North Gaming is searching for a full-time Player Club Representative to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As a Player Club Representative, you will be responsible for assisting guests in all Player Rewards Program transactions in a friendly and professional manner.
If you are looking for a role offering teamwork, excitement, and career growth, apply now.
Pay
$14.00 - $14.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
  • Provide information, cards, promotional items, and other rewards to program members
  • Update and enter member information into the database
  • Assist with the execution of games, contests, drawings, and give-aways
  • Maintain strict confidential guidelines in all customer interactions and records
  • Utilize active listening skills to defuse emotionally charged situations

More about you
  • No experience or diploma required
  • Ability to obtain and maintain a state gaming license required
  • Basic computer skills including word processing, spreadsheets, database and point-of-sale system preferred
  • Ability to work evenings, weekends, holidays, and special events

Physical requirements
  • Standing for extended periods of time
  • Ability to lift up to 25 pounds

Shift details
Evenings
Split shift
Weekends
Every weekend
8hr shift
10hr shift
Who we are
Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Working at Delaware North

Perks for frontline workers

From Delaware North, via Breakroom

  • Flexible work schedules for all team members

  • Weekly pay for hourly team members

  • Referral bonuses for eligible roles

  • Training and development for all team members

  • Employee assistance program for eligible team members

  • Health, vision and dental insurance for eligible team members

  • 401(k) with up to 4% company match for eligible team members

  • Paid time off and holidays for eligible team members

  • Performance bonuses for eligible team members

  • Paid parental bonding leave for eligible team members

  • Employee discounts (varies by location) for eligible team members

What to expect from working at Delaware North

From Delaware North

About Delaware North, in their own words

From Delaware North

Delaware North is a global leader in the hospitality and entertainment industry. We annually serve more than a half-billion guests across three continents, including at high-profile sports venues, national parks, restaurants, resorts, and casinos. Building on more than a century of partnerships and a commitment to local communities and sustainability, our vision is to delight guests by creating the world’s best experiences today, while reimagining tomorrow.

Delaware North team members are the heart and soul of our business, creating unforgettable guest experiences every day — from the first tee as the official catering partner of the PGA of America Championships and domestic Ryder Cup, to a first-class meal at a dream Disney® location. We proudly offer countless growth and learning opportunities, guided by top-tier hospitality mentors.

Find connection, purpose, and growth at Delaware North.

Company values

From Delaware North

  • Lean Forward: we are innovative creators who continually reimagine what’s next
  • Come Together: we work collaboratively with each other and believe in the power of partnership
  • Stand Up: we lead by example, own our decisions and take initiative
  • Do Right: we value integrity and always do the right thing, especially when no one is looking
  • Think Guest: the guest experience is at the heart of everything we do

What Delaware North employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Delaware North logo

About Delaware North

Sourced by ZipRecruiter

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

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