Club Manager
Salina, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Club Manager
Salina, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Club Manager
Olathe, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Club Manager
Olathe, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Club Manager
Olathe, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Club Manager
Olathe, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Club Manager
Emporia, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Club Manager
Emporia, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Club Manager
Hutchinson, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Club Manager
Hutchinson, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Club Manager
Lawrence, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Club Manager
Lawrence, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Club Manager
Wichita, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Club Manager
Wichita, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Club Manager
Merriam, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Club Manager
Merriam, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Be knowledgeable about Marriott Rewards, Club Marquis and other frequent traveler programs * Know ... At all times, strive to represent Marriott in the most professional manner * Be disciplined at all ...
New
Be knowledgeable about Marriott Rewards, Club Marquis and other frequent traveler programs * Know ... At all times, strive to represent Marriott in the most professional manner * Be disciplined at all ...
New
Front Desk - Evening
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Evening
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Night Audit
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Night Audit
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Evening
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Evening
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Day
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Day
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Day
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Day
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Evening
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Evening
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Night Audit
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Night Audit
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Evening
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Evening
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Day
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Day
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Day
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Front Desk - Day
Colby, KS · On-site
$12.25 - $15.50/hr
Welcome guests in a friendly, prompt and professional manner recognizing rewards club members and ... Uniforms I understand the statements in this are intended to represent the key duties, but are not ...
Regional Club Manager
Manhattan, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Regional Club Manager
Manhattan, KS · On-site
Present a professional demeanor at all times when representing the Genesis Health Clubs * Provide ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)
Rewards Club Representative information
What is a rewards club representative?
Rewards Club Representatives are customer service professionals who manage and promote loyalty or rewards programs for businesses, such as casinos, hotels, or retail stores. Their main responsibilities include enrolling new members, explaining program benefits, answering questions, and resolving issues related to rewards points or member accounts. They also help ensure members have a positive experience, encouraging repeat business and customer loyalty. Rewards Club Representatives often work at dedicated desks or kiosks, interacting directly with customers both in person and sometimes over the phone or online.
What are the key skills and qualifications needed to thrive as a rewards club representative?
To thrive as a Rewards Club Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, loyalty program software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you build rapport and resolve member concerns effectively. These skills ensure a positive guest experience, foster customer loyalty, and support the overall success of the rewards program.
What are some common challenges rewards club representatives face when assisting members, and how can they effectively overcome them?
Rewards Club Representatives often encounter challenges such as handling dissatisfied members, clarifying complex program rules, and managing high volumes of inquiries during peak times. To overcome these, it's important to develop strong communication and problem-solving skills, remain patient, and stay up-to-date with program details and updates. Building rapport with members and working closely with team members helps ensure issues are resolved efficiently and customers have positive experiences.
What is the difference between Rewards Club Representative vs Customer Service Associate?
| Aspect | Rewards Club Representative | Customer Service Associate |
|---|---|---|
| Credentials | Basic customer service skills, sometimes loyalty program knowledge | Basic customer service skills, sometimes retail or service industry experience |
| Work Environment | Casino, hospitality, or retail loyalty programs | Retail stores, call centers, or service counters |
| Employer & Industry | Casinos, hotels, retail chains | Retail, hospitality, or service industries |
Both roles focus on customer interaction, but Rewards Club Representatives specialize in managing loyalty programs within casinos or retail environments, while Customer Service Associates handle general customer inquiries across various industries. The main difference lies in the specific focus on rewards programs versus broader customer service tasks.
What are popular job titles related to Rewards Club Representative jobs in Kansas?
For Rewards Club Representative jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Rewards Club Representative jobs in Kansas look for?
The top searched job categories for Rewards Club Representative jobs in Kansas are:
What cities in Kansas are hiring for Rewards Club Representative jobs?
Cities in Kansas with the most Rewards Club Representative job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 3 days ago
Genesis Health Clubs rating
5.2
Based on 27 frontline employees who took The Breakroom Quiz
53rd of 63 rated gym and leisure clubs
Job description
Benefits:
Genesis Health Clubs is looking for Club Managers to improve our leadership team as we expand our business and open an increasing number of Health Clubs!
We are looking for candidates in a variety of locations across the United States.
If you are passionate about fitness, driven to succeed in sales, and obsessed with creating a great environment for team members and members, then this is the opportunity for you! There is room to grow into a Regional Manager position from the Club Manager role, and we are looking for people to build a long-term career with Genesis
Job Summary:
Ensure the financial growth and sales performance of the club by overseeing all aspects of the sales operations. Execution and inspection of all sales operations including the activities of all Fitness Advisors and supporting departments. Manage and participate in all sales related functions including prospecting, staff training, new members sales and member retention.
Duties and Responsibilities:
Expectations:
Job Requirements:
Physical Requirements:
Genesis Health Clubs
Join the Genesis Health Clubs Family - Where Passion Meets Purpose!
Genesis Health Clubs is the largest privately owned health club company in the country, with 88 locations across 14 states. Even more importantly, GHC is the fastest-growing non-franchised health club company in the U.S. This rapid expansion creates tremendous opportunity and upside for our team members. Genesis is a place where you can build a successful long-term career in the health and fitness industry, with unmatched upward mobility and growth. As a premier brand, we demand the best in the industry and, in turn, offer above-industry pay and strong rewards for top performers.
Genesis Health Clubs continues to grow, not just in size, but in scope. We now operate a family of brands that includes trampoline parks, water parks, ice skating rinks, meal prep services, and baseball tournament venues. But we're more than just a gym, we're a movement grounded in core values that guide everything we do.
At Genesis, our mission begins with MMFI: Make Me Feel Important. We serve, support, and inspire our members through meaningful relationships and thoughtful service. We believe in Investing in Our Members, Clubs, and Team, ensuring every location delivers excellence, from the equipment we provide to the people who bring the energy.
We Lead by Example, showing up each day with compassion, drive, and a commitment to help others succeed. We encourage everyone to Exercise Daily, not just for fitness, but as a lifestyle that promotes resilience and long-term wellness.
For Our Team:
We offer dynamic roles in fitness, customer service, management, childcare, and more, with room to grow, lead, and truly make an impact.
Why Work With Us:
Whether you're training clients one-on-one or helping families stay active through our extended brands, you'll be part of a purpose-driven team transforming lives, one workout, one smile, one connection at a time.
Ready to Level Up Your Health or Your Career?
If you're passionate about wellness, driven to help others, and excited to work hard and have fun, we want to meet you.
Company Website:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Genesis Health Clubs is looking for Club Managers to improve our leadership team as we expand our business and open an increasing number of Health Clubs!
We are looking for candidates in a variety of locations across the United States.
If you are passionate about fitness, driven to succeed in sales, and obsessed with creating a great environment for team members and members, then this is the opportunity for you! There is room to grow into a Regional Manager position from the Club Manager role, and we are looking for people to build a long-term career with Genesis
Job Summary:
Ensure the financial growth and sales performance of the club by overseeing all aspects of the sales operations. Execution and inspection of all sales operations including the activities of all Fitness Advisors and supporting departments. Manage and participate in all sales related functions including prospecting, staff training, new members sales and member retention.
Duties and Responsibilities:
- Achieve monthly and yearly sales goals
- Train and motivate team daily to achieve club objectives
- Conduct daily sales meetings to discuss performance and objectives with team
- Recruitment, interview and train all new staff
- Report sales activity daily
- Promptly respond to members concerns
- Ensure club meets all standards for cleanliness, maintenance, and safety
- Attend all staff and club meetings and events
- Establish and maintain professional relationships with staff
- Maintain and update sales policies and procedures
- Always know and be aware of club revenues and goals
- Works closely with retention departments to ensure high participation in the facilities
- Ensures that all required documentation is completed in a timely manner.
- Ability to respond quickly and appropriately to emergency situations.
- Perform other duties and assignments as necessary or required
- Grow dues base and constantly know you dues line
- Help support and grow all departments in the facility
- Produce staff that can grow with the company and become Club Managers
Expectations:
- Present a professional demeanor at all times when representing the Genesis Health Clubs
- Provide input in developing strategies to support goals and objectives
- Recommend staff development/education activities
- Develop and build a team atmosphere among staff and departments
- Ability to respond to common inquiries or complaints
Job Requirements:
- Available to work weekends and evenings and holidays
- Must hold current CPR certification or obtain within 60 days of start date
- Ability to work well with others
- Experience in cash handling and credit cards
- Customer service abilities
Physical Requirements:
- Ability to stand for long periods of time
- Ability to lift up to 35 pounds
- Ability to communicate with guests and other associates, including reading, writing and speaking
Genesis Health Clubs
Join the Genesis Health Clubs Family - Where Passion Meets Purpose!
Genesis Health Clubs is the largest privately owned health club company in the country, with 88 locations across 14 states. Even more importantly, GHC is the fastest-growing non-franchised health club company in the U.S. This rapid expansion creates tremendous opportunity and upside for our team members. Genesis is a place where you can build a successful long-term career in the health and fitness industry, with unmatched upward mobility and growth. As a premier brand, we demand the best in the industry and, in turn, offer above-industry pay and strong rewards for top performers.
Genesis Health Clubs continues to grow, not just in size, but in scope. We now operate a family of brands that includes trampoline parks, water parks, ice skating rinks, meal prep services, and baseball tournament venues. But we're more than just a gym, we're a movement grounded in core values that guide everything we do.
At Genesis, our mission begins with MMFI: Make Me Feel Important. We serve, support, and inspire our members through meaningful relationships and thoughtful service. We believe in Investing in Our Members, Clubs, and Team, ensuring every location delivers excellence, from the equipment we provide to the people who bring the energy.
We Lead by Example, showing up each day with compassion, drive, and a commitment to help others succeed. We encourage everyone to Exercise Daily, not just for fitness, but as a lifestyle that promotes resilience and long-term wellness.
For Our Team:
We offer dynamic roles in fitness, customer service, management, childcare, and more, with room to grow, lead, and truly make an impact.
Why Work With Us:
- Above-industry average pay and strong employee rewards
- Medical and dental coverage
- 401(k)
- Paid Time Off (PTO)
- Rapid career advancement in a fast-growing organization
- The opportunity to uplift your community every day
- Free all-access gym membership
- A passionate, supportive culture where Staff is Family
Whether you're training clients one-on-one or helping families stay active through our extended brands, you'll be part of a purpose-driven team transforming lives, one workout, one smile, one connection at a time.
Ready to Level Up Your Health or Your Career?
If you're passionate about wellness, driven to help others, and excited to work hard and have fun, we want to meet you.
Company Website:
What Genesis Health Clubs employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Genesis Health Clubs
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Wichita, KS, US
Year founded
1986