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Rewards Club Representative Jobs in Chicago, IL (NOW HIRING)

Rewards Network

Account Executive

Orland Park, IL · On-site

Company Description Rewards Network is the leading provider of capital & marketing services to the ... Acquire new restaurant/club/bar accounts within a defined territory by closing deals for business ...

Rewards Network

Account Executive

Orland Park, IL

Company Description Rewards Network is the leading provider of capital & marketing services to the ... Acquire new restaurant/club/bar accounts within a defined territory by closing deals for business ...

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All JobsRewards Club Representative JobsRewards Club Representative Jobs in Chicago, IL

Rewards Club Representative information

See Chicago, IL salary details

$25.2K

$45.6K

$79.3K

How much do rewards club representative jobs pay per year?

As of Aug 23, 2026, the average yearly pay for rewards club representative in Chicago, IL is $45,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $44,300.00 per year, depending on experience, location, and employer.

What is a rewards club representative?

Rewards Club Representatives are customer service professionals who manage and promote loyalty or rewards programs for businesses, such as casinos, hotels, or retail stores. Their main responsibilities include enrolling new members, explaining program benefits, answering questions, and resolving issues related to rewards points or member accounts. They also help ensure members have a positive experience, encouraging repeat business and customer loyalty. Rewards Club Representatives often work at dedicated desks or kiosks, interacting directly with customers both in person and sometimes over the phone or online.

What are the key skills and qualifications needed to thrive as a rewards club representative?

To thrive as a Rewards Club Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, loyalty program software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you build rapport and resolve member concerns effectively. These skills ensure a positive guest experience, foster customer loyalty, and support the overall success of the rewards program.

What are some common challenges rewards club representatives face when assisting members, and how can they effectively overcome them?

Rewards Club Representatives often encounter challenges such as handling dissatisfied members, clarifying complex program rules, and managing high volumes of inquiries during peak times. To overcome these, it's important to develop strong communication and problem-solving skills, remain patient, and stay up-to-date with program details and updates. Building rapport with members and working closely with team members helps ensure issues are resolved efficiently and customers have positive experiences.

What is the difference between Rewards Club Representative vs Customer Service Associate?

AspectRewards Club RepresentativeCustomer Service Associate
CredentialsBasic customer service skills, sometimes loyalty program knowledgeBasic customer service skills, sometimes retail or service industry experience
Work EnvironmentCasino, hospitality, or retail loyalty programsRetail stores, call centers, or service counters
Employer & IndustryCasinos, hotels, retail chainsRetail, hospitality, or service industries

Both roles focus on customer interaction, but Rewards Club Representatives specialize in managing loyalty programs within casinos or retail environments, while Customer Service Associates handle general customer inquiries across various industries. The main difference lies in the specific focus on rewards programs versus broader customer service tasks.

Is remote Rewards Club Representative a stressful job?

A remote Rewards Club Representative role can involve handling customer inquiries, resolving issues, and maintaining a positive customer experience, which may lead to some stress during busy periods. The job typically requires strong communication skills, patience, and the ability to manage multiple tasks efficiently. Overall, stress levels depend on workload, company support, and individual resilience.

What are popular job titles related to Rewards Club Representative jobs in Chicago, IL?

For Rewards Club Representative jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Rewards Club Representative jobs in Chicago, IL look for?

The top searched job categories for Rewards Club Representative jobs in Chicago, IL are:

Rewards Club Representative jobs near you

Campus Development Representative

Club Colors

Hoffman Estates, IL • On-site

$60K - $75K/yr

Full-time

Re-posted 8 days ago

Job description

Who We Are:

We are a premium-branding solutions company serving corporate and collegiate partners. We deliver high-impact, timely solutions that elevate brands and drive measurable impact. We are also a proudly in-office culture — not because we have to be, but because we believe the best work, the best ideas, and the best careers are built together, in person.

Job Summary:

The Campus Development Representative drives revenue within the collegiate market through delivering branding solutions that create long-term partnerships. This is an performance-driven sales role with strong earning potential and growth opportunity. We are looking for individuals who thrive in a collaborative in-office environment, put clients first, move with urgency, own outcomes and are always looking to level up.

Our Culture:

At Club Colors, being in-office is a feature, not a policy. We believe that proximity fuels creativity, accelerates learning, and builds the kind of team energy that can't be replicated on a screen. Our brand advisors develop faster because they're surrounded by experienced peers, engaged leaders, and a culture that invests in their growth every single day. When you walk through our doors, you're not just showing up to work — you're stepping into an environment deliberately designed to sharpen your skills, expand your perspective, and help you build a career you're proud of.

What You'll Do:

  • Prospect and generate business within the collegiate market via phone, email, and LinkedIn outreach
  • Build relationships with decision makers on college campuses
  • Understand client goals and present tailored branding solutions
  • Create proposals and close new business opportunities
  • Manage opportunities from first contact through closing
  • Achieve daily activity targets and monthly revenue goals

What We Require:

  • 1-3 years of sales experience
  • Strong relationship building skills
  • Competitive and target-driven mindset
  • Clear and confident communicator
  • Ability to close new business
  • Commitment to an in-office culture — you show up, engage, and grow alongside your team

What's in It for You?

  • First year OTE: $60,000-$75,000 (uncapped)
  • Performance-Based advancement
  • Full benefits + 401(k) match
  • High ownership, high visibility role
  • Fast-paced, results-driven environment
  • In-office culture built for your growth — direct access to leadership, real-time coaching, and a career development environment that only works when you're in the room

Club Colors Perks (In addition to uncapped commission):

  • GrowGetIt Incentives – hit your numbers and earn extra rewards
  • Quarterly Sales Games with cash prizes and bragging rights
  • Epic Company Events – Holiday Party, March Madness, Oktoberfest & State of the Union
  • Close Deals, Win Big – rewards from $50 bonuses to trips like Nashville
  • 25% Discount at our On-Site Gym
  • Incredible Headquarters with regular events like karaoke, trivia nights & pop-up shops
  • Professional Headshots for your LinkedIn glow-up
  • $100 Credit to the Club Colors Store for branded gear
  • President's Club Trip for top performers
Salary Range:
$45,000—$75,000 USD