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Simphony Jobs in Chicago, IL (NOW HIRING)

Simphony information

See Chicago, IL salary details

$51.5K

$107.1K

$149.9K

How much do simphony jobs pay per year?

As of Jun 29, 2026, the average yearly pay for simphony in Chicago, IL is $107,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,100.00 and $126,200.00 per year, depending on experience, location, and employer.

What is the difference between Simphony vs Food Service Manager?

AspectSimphonyFood Service Manager
CredentialsTypically requires POS system training, certifications in hospitality or retail technologyRequires management certifications, hospitality or food service experience
Work EnvironmentWorks primarily with POS systems in retail or hospitality settingsOversees restaurant or food service operations, manages staff
Employer & IndustryUsed by retail and hospitality businesses for POS managementEmployed by restaurants, hotels, and food service establishments

Simphony is a POS system used in retail and hospitality environments, focusing on transaction management. A Food Service Manager oversees daily food service operations, staff, and customer satisfaction. While both roles are involved in the hospitality industry, Simphony is a technical system, whereas a Food Service Manager is a managerial position. They often work together, but their responsibilities and credentials differ significantly.

What is Simphony and what does a Simphony specialist do?

Simphony is a cloud-based point-of-sale (POS) system developed by Oracle, widely used in the hospitality industry for managing restaurant operations, inventory, and customer transactions. A Simphony specialist is responsible for configuring, maintaining, and troubleshooting the Simphony POS system to ensure smooth business operations. They often train staff, customize the system to business needs, and provide technical support. Their role is crucial for optimizing workflows and ensuring seamless transaction processing in restaurants, hotels, and other hospitality venues.

What are the key skills and qualifications needed to thrive as a Simphony POS Specialist, and why are they important?

To thrive as a Simphony POS Specialist, you need a strong understanding of point-of-sale systems, restaurant operations, and experience with Oracle Simphony software. Familiarity with POS hardware, networking, troubleshooting tools, and relevant certifications such as Oracle Simphony certification are typically required. Excellent problem-solving abilities, communication skills, and the ability to train and support end-users set top candidates apart. These skills and qualifications are essential to ensure seamless POS operations, minimize downtime, and enhance user satisfaction in hospitality environments.

How does a Simphony specialist typically collaborate with restaurant staff and management to ensure smooth POS operations?

A Simphony specialist works closely with restaurant staff and management to configure, maintain, and troubleshoot the Simphony POS system. They frequently train employees on best practices, respond to technical issues during busy service times, and tailor system settings to match the restaurant’s workflow. Effective communication is essential, as specialists must translate technical solutions into user-friendly guidance and proactively suggest system enhancements to boost efficiency. This collaborative approach helps minimize downtime and maximizes the value the POS system provides to the business.
What are popular job titles related to Simphony jobs in Chicago, IL? For Simphony jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Simphony jobs in Chicago, IL look for? The top searched job categories for Simphony jobs in Chicago, IL are:

Manager of Security Engineering & Operations

Cooper's Hawk

Downers Grove, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Key responsibilities

  • Lead the design, implementation, and operation of security controls across cloud, applications, endpoints, identity, and network environments.

  • Manage security operations, including monitoring, detection, incident response, and optimization of SOC/MDR services.

  • Directly manage and develop a small security team while actively contributing to engineering and operational activities.


Cooper's Hawk rating

5.8

Company rating: 5.8 out of 10

Based on 111 frontline employees who took The Breakroom Quiz

51st of 86 rated restaurants


Job description

Ready to be part of something extraordinary? At Cooper's Hawk, connection is at the heart of everything we do, and we're looking for passionate people to join us. When you become part of our team, you step into a collaborative, supportive culture built on Uncompromising Hospitality, where standards and genuine care come together to create something truly unforgettable. As we continue our exciting journey, you'll help us deliver unforgettable experiences to our Wine Club Members and the entire Cooper's Hawk community. Join us, and let's turn moments into lasting memories.
The Manager, IT Security Engineering & Operations is responsible for leading and executing the organization's security engineering and security operations functions. This role owns the design, implementation, and operation of security controls across cloud, applications, endpoints, identity, and network environments.
This is a hands-on leadership role that combines technical execution with team leadership. The Manager is expected to actively contribute to engineering and operational activities while leading a small team, ensuring delivery of key security initiatives and day-to-day operations
This position reports to the VP of Information Security & GRC and works closely with Security & Compliance, IT Infrastructure & Operations and applications teams.
How You Will Succeed:
Security Engineering & Architecture
  • Lead the design and implementation of security controls across Azure, Microsoft 365, and SaaS platforms, including Oracle Simphony
  • Drive security hardening initiatives across cloud and enterprise platforms, including Microsoft 365 baseline configurations
  • Define and enforce secure architecture standards in partnership with Infrastructure and Application Development teams

Security Operations & Incident Response
  • Manager security operations, including monitoring, detection, and incident response
  • Manage and optimize SOC/MDR services and vendor performance
  • Improve detection quality, reduce false positives, and strengthen response capabilities
  • Lead incident response and post-incident reviews

Cloud & Application Security
  • Manage cloud security posture across Azure, Salesforce and Oracle
  • Lead application security initiatives including code scanning, API security, and secure development practices
  • Manage and optimize Web Application Firewall (WAF) capabilities
  • Integrate security into CI/CD pipelines and development workflows

Vulnerability Management
  • Manage the vulnerability management program end-to-end
  • Ensure vulnerabilities are remediated within defined SLAs
  • Drive accountability across IT and application teams
  • Deliver clear reporting and metrics to leadership

Security Platforms & Tooling
  • Manage and optimize core security technologies, including:
    • Endpoint protection (Microsoft Defender, Bitdefender)
    • Identity security (Entra ID, Conditional Access, PIM)
    • Microsoft 365 security
    • WAF and edge protection
    • SIEM/SOAR and MDR integrations
  • Ensure tools are properly configured and delivering measurable value

Compliance & Risk Alignment
  • Partner with Security & GRC to support PCI DSS 4.0 and SOX ITGC requirements
  • Ensure controls are implemented and operating effectively
  • Support audits, remediation, and control validation

Team Leadership & Execution
  • Directly manage:
  • Senior Information Security Engineer
  • IT Security Administrator
  • Set clear priorities, goals, and expectations
  • Drive accountability and execution across the team
  • Mentor and develop team members while remaining actively involved in delivery

Experience and Qualifications:
  • 7+ years of experience in security engineering or security operations
  • Experience leading teams while remaining hands-on in technical work
  • Strong experience with Azure and Microsoft 365
  • Experience managing SOC/MDR services
  • Hands-on experience with vulnerability management and incident response
  • Experience with application security and WAF technologies
  • Threat detection and incident response
  • Cloud security architecture and controls
  • Identity and access management
  • Endpoint and email security
  • Vulnerability management practices
  • Knowledge of PCI DSS, SOX ITGC, and NIST CSF requirements

Education
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience
  • Preferred Certifications
    • Certified Information Systems Security Professional (CISSP)
    • Cloud security certifications such as CCSP
    • Security operations or incident response certifications (e.g., GCIH)

Other Skills/Abilities:
  • Ability to adapt quickly in a dynamic environment, evaluate new technologies, and apply them effectively as the security and technology roadmap evolves.
  • Strong organizational and prioritization skills, with the ability to manage multiple initiatives, deadlines, and competing requests.
  • Excellent analytical and problem-solving skills, with a practical, customer-focused approach to security challenges.
  • Ability to communicate clearly and effectively with technical and non-technical stakeholders across IT, business, and restaurant operations.
  • Hospitality industry experience will be a plus.

Compensation Range: $150,000 - $175,000 + bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity.
What You'll Get:
  • Incredible Discounts:
    • Monthly Dining Allowance
    • 50% Dining and Carryout
    • 40% Retail Wine
    • 20% Retail and Private Events
    • Monthly Complimentary Wine Tasting for Two
  • Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
  • Company Matching 401(k) Retirement Savings Plan
  • Flexible Savings Accounts- Health and Dependent Care
  • Health Savings Account
  • Long-Term Disability; Voluntary Short-Term Disability
  • Basic Life and AD&D Insurance (with option to purchase additional coverage)
  • Paid Parental Leave
  • Highly Competitive Pay plus Team Member Incentives & Rewards
  • Paid Time Off
  • Milestones Recognition Program
  • Complimentary Gym Membership in RSC Building
  • Hybrid Work Week (3 days in office, 2 days remote, depending on role)

Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person ' s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper ' s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
About Us
Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

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