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Rewards Club Representative Jobs in Indiana (NOW HIRING)

Genesis Health Clubs

Front Desk Associate

Evansville, IN · On-site

$13.25 - $17.25/hr

... representing the Genesis Health Clubs * Provide input in developing strategies to support club ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)

Genesis Health Clubs

Front Desk Associate

Evansville, IN · On-site

$12.25 - $15.75/hr

... representing the Genesis Health Clubs * Provide input in developing strategies to support club ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)

Genesis Health Clubs

Front Desk Associate

Evansville, IN · On-site

$12.25 - $15.75/hr

... representing the Genesis Health Clubs * Provide input in developing strategies to support club ... Above-industry average pay and strong employee rewards * Medical and dental coverage * 401(k)

Genesis Health Clubs

Lifeguard

Evansville, IN · On-site

$15/hr

Present a professional demeanor at all times when representing the Genesis Health Clubs * Engage in ... Genesis Health Clubs is the largest privately owned health club company in the country, with 88 ...

Genesis Health Clubs

Lifeguard

Evansville, IN · On-site

$15/hr

Present a professional demeanor at all times when representing the Genesis Health Clubs * Engage in ... Genesis Health Clubs is the largest privately owned health club company in the country, with 88 ...

Cooper's Hawk

Restaurant Manager

Merrillville, IN · On-site

$60K - $69K/yr

Team Member Rewards, Milestone Recognition and Referral Bonuses * Career Development Opportunities ... Represent Cooper's Hawk values and create a respectful, inclusive work culture * Support your team ...

Cooper's Hawk

Dishwasher

Schererville, IN · On-site

$11.75 - $15.25/hr

Highly Competitive Pay plus Team Member Incentives & Rewards * Pay Access before Pay Day * Flexible ... Must represent Cooper's Hawk Values * Must be at least 18 years of age * Experience working in a ...

Cooper's Hawk

Busser-Food Runner

Schererville, IN · On-site

Highly Competitive Pay plus Team Member Incentives & Rewards * Pay Access before Pay Day * Flexible ... Must represent Cooper's Hawk Values * Must be at least 18 years of age * Experience in a casual ...

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Rewards Club Representative information

What is the difference between Rewards Club Representative vs Customer Service Associate?

AspectRewards Club RepresentativeCustomer Service Associate
CredentialsBasic customer service skills, sometimes loyalty program knowledgeBasic customer service skills, sometimes retail or service industry experience
Work EnvironmentCasino, hospitality, or retail loyalty programsRetail stores, call centers, or service counters
Employer & IndustryCasinos, hotels, retail chainsRetail, hospitality, or service industries

Both roles focus on customer interaction, but Rewards Club Representatives specialize in managing loyalty programs within casinos or retail environments, while Customer Service Associates handle general customer inquiries across various industries. The main difference lies in the specific focus on rewards programs versus broader customer service tasks.

What are some common challenges rewards club representatives face when assisting members, and how can they effectively overcome them?

Rewards Club Representatives often encounter challenges such as handling dissatisfied members, clarifying complex program rules, and managing high volumes of inquiries during peak times. To overcome these, it's important to develop strong communication and problem-solving skills, remain patient, and stay up-to-date with program details and updates. Building rapport with members and working closely with team members helps ensure issues are resolved efficiently and customers have positive experiences.

What are the key skills and qualifications needed to thrive as a rewards club representative?

To thrive as a Rewards Club Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, loyalty program software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you build rapport and resolve member concerns effectively. These skills ensure a positive guest experience, foster customer loyalty, and support the overall success of the rewards program.

What is a rewards club representative?

Rewards Club Representatives are customer service professionals who manage and promote loyalty or rewards programs for businesses, such as casinos, hotels, or retail stores. Their main responsibilities include enrolling new members, explaining program benefits, answering questions, and resolving issues related to rewards points or member accounts. They also help ensure members have a positive experience, encouraging repeat business and customer loyalty. Rewards Club Representatives often work at dedicated desks or kiosks, interacting directly with customers both in person and sometimes over the phone or online.
What are popular job titles related to Rewards Club Representative jobs in Indiana? For Rewards Club Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Rewards Club Representative jobs in Indiana look for? The top searched job categories for Rewards Club Representative jobs in Indiana are:
What cities in Indiana are hiring for Rewards Club Representative jobs? Cities in Indiana with the most Rewards Club Representative job openings:
Rewards Club Representative jobs near you
Infographic showing various Rewards Club Representative job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% In-person job distribution.

Future Opening: Member Service Representative

Planet Fitness

Anderson, IN • On-site

Other

Re-posted 9 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 598 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Member Services Representative

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Why Planet Fitness?

Each of our employees receive:

  • Complimentary Back Card Membership
  • Company Facilitated Training
  • Advancement Opportunities
  • Rewards and Recognition Programs

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
  • Will occasionally encounter toxic chemicals during shift.

Shift:(WEEKENDS SATURDAY AND SUNDAY 2PM-10PM)

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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