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Rewards Club Representative Jobs in Indiana (NOW HIRING)

Cooper's Hawk

Dishwasher

Avon, IN · On-site

$12.50 - $16/hr

Highly Competitive Pay plus Team Member Incentives & Rewards * Pay Access before Pay Day * Flexible ... Must represent Cooper's Hawk Values * Must be at least 18 years of age * Experience working in a ...

Cooper's Hawk Winery & Restaurants

Dishwasher

Avon, IN

$12.50 - $16/hr

Highly Competitive Pay plus Team Member Incentives & Rewards * Pay Access before Pay Day * Flexible ... Must represent Cooper's Hawk Values * Must be at least 18 years of age * Experience working in a ...

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Rewards Club Representative information

What is the difference between Rewards Club Representative vs Customer Service Associate?

AspectRewards Club RepresentativeCustomer Service Associate
CredentialsBasic customer service skills, sometimes loyalty program knowledgeBasic customer service skills, sometimes retail or service industry experience
Work EnvironmentCasino, hospitality, or retail loyalty programsRetail stores, call centers, or service counters
Employer & IndustryCasinos, hotels, retail chainsRetail, hospitality, or service industries

Both roles focus on customer interaction, but Rewards Club Representatives specialize in managing loyalty programs within casinos or retail environments, while Customer Service Associates handle general customer inquiries across various industries. The main difference lies in the specific focus on rewards programs versus broader customer service tasks.

What are some common challenges rewards club representatives face when assisting members, and how can they effectively overcome them?

Rewards Club Representatives often encounter challenges such as handling dissatisfied members, clarifying complex program rules, and managing high volumes of inquiries during peak times. To overcome these, it's important to develop strong communication and problem-solving skills, remain patient, and stay up-to-date with program details and updates. Building rapport with members and working closely with team members helps ensure issues are resolved efficiently and customers have positive experiences.

What are the key skills and qualifications needed to thrive as a rewards club representative?

To thrive as a Rewards Club Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, loyalty program software, and customer relationship management (CRM) tools is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help you build rapport and resolve member concerns effectively. These skills ensure a positive guest experience, foster customer loyalty, and support the overall success of the rewards program.

What is a rewards club representative?

Rewards Club Representatives are customer service professionals who manage and promote loyalty or rewards programs for businesses, such as casinos, hotels, or retail stores. Their main responsibilities include enrolling new members, explaining program benefits, answering questions, and resolving issues related to rewards points or member accounts. They also help ensure members have a positive experience, encouraging repeat business and customer loyalty. Rewards Club Representatives often work at dedicated desks or kiosks, interacting directly with customers both in person and sometimes over the phone or online.
What are popular job titles related to Rewards Club Representative jobs in Indiana? For Rewards Club Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Rewards Club Representative jobs in Indiana look for? The top searched job categories for Rewards Club Representative jobs in Indiana are:
What cities in Indiana are hiring for Rewards Club Representative jobs? Cities in Indiana with the most Rewards Club Representative job openings:
Rewards Club Representative jobs near you
Infographic showing various Rewards Club Representative job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% In-person job distribution.

Dishwasher

Cooper's Hawk

Avon, IN • On-site

$12.50 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Cooper's Hawk rating

5.9

Company rating: 5.9 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

45th of 88 rated restaurants

Job description

The Cooper's Hawk Dishwasher is critical to the success of the company and plays an integral role in ensuring a positive experience for each restaurant Guest. The Dishwasher ensures items are properly cleaned and stored, the dish machine is well maintained, and the dish area is kept sanitary, clean, and organized.
What You'll Get
  • Incredible Discounts:
    • 50% Dining and Carryout
    • 40% Retail Wine
    • 20% Retail and Private Events
    • Monthly Complimentary Wine Tasting for Two
  • Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
  • Company Matching 401(k) Retirement Savings Plan
  • Flexible Savings Accounts- Health and Dependent Care
  • Highly Competitive Pay plus Team Member Incentives & Rewards
  • Pay Access before Pay Day
  • Flexible Schedules
  • Paid Time Off
  • Access to Team Member Relief Program
  • Employee Assistance Program, providing mental health, legal and financial counseling.
  • "Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
  • Employee Referral Bonus Program
  • Wine and Culinary Education
  • Career Growth Flight Plan
  • Milestones Recognition Program

What You'll Do
  • Assist operational excellence by cleaning and restocking all plates, dishes, utensils, glasses, silverware, pots, pans in the restaurant
  • Clean and maintain the dishwasher as directed
  • Sweep and mop the kitchen floors as needed or as directed
  • Assist in maintaining a clean and safe back dock by cleaning it as required
  • Ensure a clean work environment by breaking down and removing all garbage and boxes to the dumpster or designated area
  • Assist in receiving products when requested
  • Adhere to all kitchen systems and standards
  • Maintain a safe, clean, organized and stocked work area
  • Maintain professional relationships and clear communications with all Managers and Team Members
  • Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines
  • Perform other duties as assigned

What You'll Need
  • Must represent Cooper's Hawk Values
  • Must be at least 18 years of age
  • Experience working in a restaurant; high-volume, full-service restaurant experience preferred
  • An individual who thrives in a team-based environment
  • Has a passion for guest service and hospitality-focused
  • Must be able to read, write and understand English
  • Ability to communicate clearly with Guests, Managers and Team Members
  • Ability to work flexible shifts and schedules, inclusive of weekends and some holidays
  • Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
  • Ability to lift and carry up to 50 lbs.
  • Ability to stand and walk up to 10 hours per shift
  • Ability to exert fast-paced mobility for periods of up to 6 hours in length
  • Ability to work within the following conditions: wet floors, temperature extremes, and loud noise
  • Ability to perform essential functions to Cooper's Hawk standards with reasonable accommodation

Cooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk.
Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
About Us
Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper's Hawk, we're bringing the vibrant flavors of Rome to them as well. Together, we're creating a lifestyle brand like no other.

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