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Reviews Jobs (NOW HIRING)

Adyen

CDD Risk Analyst, Reviews

San Francisco, CA · On-site

$90K - $125K/yr

We call this a CDD Review (Customer-Due-Diligence). You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that our customers and ...

Right Discovery LLC

Doucment Reviewer

Experience with privilege logs and data breach reviews. * Basic knowledge of statistics. * Familiarity with the Electronic Discovery Reference Model (EDRM). Technology Requirements: * Windows 10 with ...

Toker's Guide

Cannabis Reviewer

Jersey City, NJ · On-site

Toker's Guide (tokersguide.com) is a rapidly growing cannabis start-up helping people find the best weed in their area by utilizing reviews from local connoisseurs. We are looking for cannabis ...

Toker's Guide

Cannabis Reviewer

Columbus, OH · On-site

Toker's Guide (tokersguide.com) is a rapidly growing cannabis start-up helping people find the best weed in their area by utilizing reviews from local connoisseurs. We are looking for cannabis ...

JDS Consulting, PLLC

PLAN REVIEWER

Charlotte, NC · Remote

$60K - $70K/yr

An employee in this class will oversee and perform technical reviews and quality-control aspects of project work, and serve as a resource for other team members to understand construction concepts ...

JDS Consulting, PLLC

PLAN REVIEWER

Raleigh, NC · On-site

$60K - $70K/yr

An employee in this class will oversee and perform technical reviews and quality-control aspects of project work, and serve as a resource for other team members to understand construction concepts ...

Toker's Guide

Cannabis Reviewer

New York, NY · On-site

Toker's Guide (tokersguide.com) is a rapidly growing cannabis start-up helping people find the best weed in their area by utilizing reviews from local connoisseurs. We are looking for cannabis ...

Toker's Guide

Cannabis Reviewer

Fairfax, VA · On-site

Write amazing reviews and take excellent pictures of cannabis. * Use an online publishing tool to publish reviews. * Collaborate with team members to improve reviews overall. Skills * Work experience ...

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How much do reviews jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for reviews in the United States is $35.86, according to ZipRecruiter salary data. Most workers in this role earn between $23.80 and $38.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Review Analyst, and why are they important?

To thrive as a Review Analyst, you need strong analytical skills, attention to detail, and proficiency in evaluating data or content, typically supported by a relevant degree such as in business, communications, or a related field. Familiarity with content management systems (CMS), data analysis tools, and sometimes certifications in quality assurance or compliance are often required. Excellent written communication, critical thinking, and the ability to provide constructive feedback are standout soft skills in this role. These skills ensure accurate, fair, and insightful review processes that uphold quality standards and inform business decisions.

How does a Reviews Specialist typically interact with other departments to ensure accuracy and compliance in published content?

A Reviews Specialist often collaborates closely with teams such as editorial, legal, and product management to ensure that all review content adheres to company guidelines and compliance requirements. Regular communication is required to verify facts, clarify company policies, and address any flagged issues in user-generated content. This cross-functional teamwork is essential not only for maintaining content accuracy but also for upholding the credibility of the platform. Additionally, Reviews Specialists may participate in team meetings or training sessions to stay updated on evolving guidelines and industry standards.

What are reviews in the context of jobs or businesses?

Reviews are evaluations or assessments written by customers, clients, or users about their experiences with a product, service, or company. They provide feedback on quality, satisfaction, and performance, helping others make informed decisions. Reviews can appear on company websites, third-party platforms, or social media, and are important for building reputation and trust. For businesses, managing and responding to reviews is crucial for maintaining a positive public image and improving services.

What is the difference between Reviews vs Customer Service Representatives?

AspectReviewsCustomer Service Representatives
Required CredentialsNone specific; may include general education or experienceHigh school diploma or equivalent; sometimes additional training or certifications
Work EnvironmentOnline platforms, review sites, or company websitesCall centers, retail stores, or office settings
Employer & Industry UsageUsed across various industries to gather feedbackCustomer support across retail, tech, healthcare, etc.
Common Search & ComparisonReviews vs Customer Service Representatives

Reviews involve evaluating products or services and are often written by consumers or third-party evaluators. Customer Service Representatives interact directly with customers to resolve issues and provide support. While reviews focus on feedback and opinions, customer service roles emphasize direct communication and problem-solving. Both are essential in customer experience management but serve different functions within the industry.

More about Reviews jobs
What cities are hiring for Reviews jobs? Cities with the most Reviews job openings:
What are the most commonly searched types of Reviews jobs? The most popular types of Reviews jobs are:
What states have the most Reviews jobs? States with the most job openings for Reviews jobs include:
What job categories do people searching Reviews jobs look for? The top searched job categories for Reviews jobs are:
Reviews jobs near you
Infographic showing various Reviews job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $74,583 per year, or $35.9 per hour.
Manager, Customer Ratings & Reviews

Manager, Customer Ratings & Reviews

Staples, Inc.

Framingham, MA • On-site

Full-time

Retirement, PTO

Posted 2 days ago

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 616 frontline employees who took The Breakroom Quiz

427th of 713 rated retailers

Job description

Staples is business to business. You're what binds us together.

Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers' needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We're inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more

As the Manager of Customer Ratings & Reviews, you will be responsible for managing the product reviews program for both Staples.com and Staples Business. This role oversees the development and implementation of ratings and reviews policies, guidelines, and best practices to drive customer value. This individual understands industry best practices how to syndicate reviews, how to solicit reviews and manage customer ratings and reviews processes at Staples. This role works directly with the merchants and digital teams to optimize customer ratings for the onsite experience and with our reviews vendor and customer service team to optimize the collection and triaging of content. This role proactively assesses content experience, provides recommendations to partners, and measure ongoing effectiveness against metric targets

What you will be doing:
  • Own and manage the end-to-end ratings and reviews program across digital platforms
  • Develop and implement policies, standards, and best practices
  • Ensure content moderation aligns with FTC guidelines and company standards
  • Partner cross-functionally across merchandising, digital, analytics, and vendors
  • Lead sentiment analysis and deliver actionable insights
  • Optimize review acquisition strategies and customer engagement
  • Track and improve key performance metrics
  • Drive continuous improvement initiatives
What You Bring to the Table:
  • Strategic thinker with strong analytical mindset
  • Customer-focused and collaborative
  • Ability to influence cross-functional stakeholders
  • Strong attention to detail and communication skills
  • Ability to manage multiple priorities
What's needed: Basic Qualifications:
  • Bachelor's degree in Business, Marketing, Analytics or equivalent work experience
  • 7+ years of experience in eCommerce, digital experience, or related field
  • 3+ years working with ratings & reviews platforms
  • Experience analyzing customer data and driving insights
  • Strong understanding of FTC guidelines
Preferred Qualifications:
  • Experience managing vendor relationships
  • Experience with A/B testing and digital optimization
  • Experience with analytics tools like Tableau or Power BI
  • Experience in retail or B2B eCommerce
  • Master's degree preferred
We Offer:
  • Inclusive culture with Business Resource Groups
  • Flexible PTO and holiday schedule
  • 401(k) match and wellness programs

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.  

Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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