Own and manage the end-to-end ratings and reviews program across digital platforms * Develop and implement policies, standards, and best practices * Ensure content moderation aligns with FTC ...
Own and manage the end-to-end ratings and reviews program across digital platforms * Develop and implement policies, standards, and best practices * Ensure content moderation aligns with FTC ...
The Project Manager will be responsible for the execution of legal document review projects and be ultimately responsible for the quality and timeliness of all projects. Builds and grows ...
The Project Manager will be responsible for the execution of legal document review projects and be ultimately responsible for the quality and timeliness of all projects. Builds and grows ...
Managed Review Project Manager
Houston, TX · On-site +1
The Project Manager will be responsible for the execution of legal document review projects and be ultimately responsible for the quality and timeliness of all projects. Builds and grows ...
Managed Review Project Manager
Houston, TX · On-site +1
The Project Manager will be responsible for the execution of legal document review projects and be ultimately responsible for the quality and timeliness of all projects. Builds and grows ...
RN Case Manager
Barstow, CA · On-site
$50.43 - $76.07/hr
The Case Manager reviews the medical record of patients to document admission justification and ongoing plan of care according to the Clinical Guidelines for Inpatient Care that justifies the ...
RN Case Manager
Barstow, CA · On-site
$50.43 - $76.07/hr
The Case Manager reviews the medical record of patients to document admission justification and ongoing plan of care according to the Clinical Guidelines for Inpatient Care that justifies the ...
RN Case Manager
Barstow, CA · On-site
$50.43 - $76.07/hr
The Case Manager reviews the medical record of patients to document admission justification and ongoing plan of care according to the Clinical Guidelines for Inpatient Care that justifies the ...
RN Case Manager
Barstow, CA · On-site
$50.43 - $76.07/hr
The Case Manager reviews the medical record of patients to document admission justification and ongoing plan of care according to the Clinical Guidelines for Inpatient Care that justifies the ...
The Project Manager will be responsible for the execution of legal document review projects and be ultimately responsible for the quality and timeliness of all projects. Builds and grows ...
The Project Manager will be responsible for the execution of legal document review projects and be ultimately responsible for the quality and timeliness of all projects. Builds and grows ...
Tax Review Manager
Arlington, TX · Remote
$110K - $135K/yr
RARE OPPORTUNITY: 100% REMOTE TAX MANAGER (REVIEW, PLANNING, ADVISORY ONLY) Let's be honest, most Tax Manager roles today still come with: * Heavy compliance * Client meetings stacked back-to-back
Quick apply
Tax Review Manager
Arlington, TX · Remote
$110K - $135K/yr
RARE OPPORTUNITY: 100% REMOTE TAX MANAGER (REVIEW, PLANNING, ADVISORY ONLY) Let's be honest, most Tax Manager roles today still come with: * Heavy compliance * Client meetings stacked back-to-back
Tax Review Manager
Tulsa, OK · Remote
$110K - $135K/yr
RARE OPPORTUNITY: 100% REMOTE TAX MANAGER (REVIEW, PLANNING, ADVISORY ONLY) Let's be honest, most Tax Manager roles today still come with: * Heavy compliance * Client meetings stacked back-to-back
Quick apply
Tax Review Manager
Tulsa, OK · Remote
$110K - $135K/yr
RARE OPPORTUNITY: 100% REMOTE TAX MANAGER (REVIEW, PLANNING, ADVISORY ONLY) Let's be honest, most Tax Manager roles today still come with: * Heavy compliance * Client meetings stacked back-to-back
Tax Review Manager
Baltimore, MD · Remote
$110K - $135K/yr
RARE OPPORTUNITY: 100% REMOTE TAX MANAGER (REVIEW, PLANNING, ADVISORY ONLY) Let's be honest, most Tax Manager roles today still come with: * Heavy compliance * Client meetings stacked back-to-back
Quick apply
Tax Review Manager
Baltimore, MD · Remote
$110K - $135K/yr
RARE OPPORTUNITY: 100% REMOTE TAX MANAGER (REVIEW, PLANNING, ADVISORY ONLY) Let's be honest, most Tax Manager roles today still come with: * Heavy compliance * Client meetings stacked back-to-back
Tax Review Manager
Canutillo, TX · Remote
$110K - $135K/yr
RARE OPPORTUNITY: 100% REMOTE TAX MANAGER (REVIEW, PLANNING, ADVISORY ONLY) Let's be honest, most Tax Manager roles today still come with: * Heavy compliance * Client meetings stacked back-to-back
Quick apply
Tax Review Manager
Canutillo, TX · Remote
$110K - $135K/yr
RARE OPPORTUNITY: 100% REMOTE TAX MANAGER (REVIEW, PLANNING, ADVISORY ONLY) Let's be honest, most Tax Manager roles today still come with: * Heavy compliance * Client meetings stacked back-to-back
Tax Review Manager
Dallas, TX · Remote
$110K - $135K/yr
RARE OPPORTUNITY: 100% REMOTE TAX MANAGER (REVIEW, PLANNING, ADVISORY ONLY) Let's be honest, most Tax Manager roles today still come with: * Heavy compliance * Client meetings stacked back-to-back
Quick apply
Tax Review Manager
Dallas, TX · Remote
$110K - $135K/yr
RARE OPPORTUNITY: 100% REMOTE TAX MANAGER (REVIEW, PLANNING, ADVISORY ONLY) Let's be honest, most Tax Manager roles today still come with: * Heavy compliance * Client meetings stacked back-to-back
Tax Review Manager
Pittsburgh, PA · Remote
$110K - $135K/yr
RARE OPPORTUNITY: 100% REMOTE TAX MANAGER (REVIEW, PLANNING, ADVISORY ONLY) Let's be honest, most Tax Manager roles today still come with: * Heavy compliance * Client meetings stacked back-to-back
Quick apply
Tax Review Manager
Pittsburgh, PA · Remote
$110K - $135K/yr
RARE OPPORTUNITY: 100% REMOTE TAX MANAGER (REVIEW, PLANNING, ADVISORY ONLY) Let's be honest, most Tax Manager roles today still come with: * Heavy compliance * Client meetings stacked back-to-back
Project Reviews Manager - Archaeology
Columbus, OH · Hybrid
$52K - $62K/yr
Project Reviews Manager - Archaeology Location: Columbus, Ohio Salary: $52,000 - $62,000/year Benefits: Medical, dental, vision, Life/Disability, retirement savings options and state pension, paid ...
Project Reviews Manager - Archaeology
Columbus, OH · Hybrid
$52K - $62K/yr
Project Reviews Manager - Archaeology Location: Columbus, Ohio Salary: $52,000 - $62,000/year Benefits: Medical, dental, vision, Life/Disability, retirement savings options and state pension, paid ...
Asset Manager
Alpharetta, GA · On-site
Reviews and supervises the performance of the Property Manager retained by the project by conducting site visits and performing financial analysis as needed. Provides feedback to VP Operations and ...
Asset Manager
Alpharetta, GA · On-site
Reviews and supervises the performance of the Property Manager retained by the project by conducting site visits and performing financial analysis as needed. Provides feedback to VP Operations and ...
Facility Service Manger
Pleasanton, CA · On-site
The Service Manager reviews and estimates incoming service requests, ensures SLA compliance, manages staffing needs, and drives operational efficiency while maintaining strong client and employee ...
Quick apply
Facility Service Manger
Pleasanton, CA · On-site
The Service Manager reviews and estimates incoming service requests, ensures SLA compliance, manages staffing needs, and drives operational efficiency while maintaining strong client and employee ...
Managed Review Coordinator
New York, NY · On-site
$21 - $28.50/hr
The position of Managed Review Coordinator will be instrumental in supporting our Managed Review Project Managers. The MRC will assist several Project Managers execute all administrative aspects of ...
Managed Review Coordinator
New York, NY · On-site
$21 - $28.50/hr
The position of Managed Review Coordinator will be instrumental in supporting our Managed Review Project Managers. The MRC will assist several Project Managers execute all administrative aspects of ...
Area Manager
Madison, WI · On-site
Complete Café Manager reviews and conduct Shift Leader and Café Manager interviews. Other Responsibilities: * Perform any additional duties as required to support café operations effectively.
Quick apply
Area Manager
Madison, WI · On-site
Complete Café Manager reviews and conduct Shift Leader and Café Manager interviews. Other Responsibilities: * Perform any additional duties as required to support café operations effectively.
Managed Review Coordinator
$21 - $28.50/hr
The position of Managed Review Coordinator will be instrumental in supporting our Managed Review Project Managers. The MRC will assist several Project Managers execute all administrative aspects of ...
Managed Review Coordinator
$21 - $28.50/hr
The position of Managed Review Coordinator will be instrumental in supporting our Managed Review Project Managers. The MRC will assist several Project Managers execute all administrative aspects of ...
General Manager
Birmingham, AL · On-site
Review all Administrative Work and Operations Performed by Assistant Mangers to Insure All Has Been Completed Properly * Conduct Security Tape Reviews of Assistant Managers, When Not Present in the ...
General Manager
Birmingham, AL · On-site
Review all Administrative Work and Operations Performed by Assistant Mangers to Insure All Has Been Completed Properly * Conduct Security Tape Reviews of Assistant Managers, When Not Present in the ...
Reviews project costs and reports budget variances to project manager. Reviews cost proposals for change order work to evaluate accuracy and fairness of pricing. Evaluates competitive bids to ...
Reviews project costs and reports budget variances to project manager. Reviews cost proposals for change order work to evaluate accuracy and fairness of pricing. Evaluates competitive bids to ...
Manager Reviews information
What are the key skills and qualifications needed to thrive as a Manager of Reviews, and why are they important?
How does a Manager Reviews typically collaborate with other departments to ensure the effectiveness of performance evaluations?
What are Manager Reviews?

Full-time
Retirement, PTO
Posted 3 days ago
Staples rating
5.8
Based on 616 frontline employees who took The Breakroom Quiz
427th of 713 rated retailers
Job description
Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers' needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We're inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more
As the Manager of Customer Ratings & Reviews, you will be responsible for managing the product reviews program for both Staples.com and Staples Business. This role oversees the development and implementation of ratings and reviews policies, guidelines, and best practices to drive customer value. This individual understands industry best practices how to syndicate reviews, how to solicit reviews and manage customer ratings and reviews processes at Staples. This role works directly with the merchants and digital teams to optimize customer ratings for the onsite experience and with our reviews vendor and customer service team to optimize the collection and triaging of content. This role proactively assesses content experience, provides recommendations to partners, and measure ongoing effectiveness against metric targets
What you will be doing:- Own and manage the end-to-end ratings and reviews program across digital platforms
- Develop and implement policies, standards, and best practices
- Ensure content moderation aligns with FTC guidelines and company standards
- Partner cross-functionally across merchandising, digital, analytics, and vendors
- Lead sentiment analysis and deliver actionable insights
- Optimize review acquisition strategies and customer engagement
- Track and improve key performance metrics
- Drive continuous improvement initiatives
- Strategic thinker with strong analytical mindset
- Customer-focused and collaborative
- Ability to influence cross-functional stakeholders
- Strong attention to detail and communication skills
- Ability to manage multiple priorities
- Bachelor's degree in Business, Marketing, Analytics or equivalent work experience
- 7+ years of experience in eCommerce, digital experience, or related field
- 3+ years working with ratings & reviews platforms
- Experience analyzing customer data and driving insights
- Strong understanding of FTC guidelines
- Experience managing vendor relationships
- Experience with A/B testing and digital optimization
- Experience with analytics tools like Tableau or Power BI
- Experience in retail or B2B eCommerce
- Master's degree preferred
- Inclusive culture with Business Resource Groups
- Flexible PTO and holiday schedule
- 401(k) match and wellness programs
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.