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Rethink Behavioral Health Jobs (NOW HIRING)

Aborder Behavioral Health LLC

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Registered Behavior Technician (RBT)

Westminster, MD · On-site

$20 - $27/hr

Aborder Behavioral Health represents a collection of individuals within the Behavior Analysis ... Rethink behavioral management system. ● Communicate regularly with the Behavior Analyst. ● ...

Aborder Behavioral Health LLC

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Registered Behavior Technician (RBT)

Baltimore, MD · On-site

$22 - $27/hr

Aborder Behavioral Health represents a collection of individuals within the Behavior Analysis ... Rethink behavioral management system. ● Communicate regularly with the Behavior Analyst. ● ...

Aborder Behavioral Health LLC

Be Seen First

Registered Behavior Technician (RBT)

Westminster, MD · On-site

$20 - $27/hr

Aborder Behavioral Health represents a collection of individuals within the Behavior Analysis ... Rethink behavioral management system. ● Communicate regularly with the Behavior Analyst. ● ...

Aborder Behavioral Health LLC

Be Seen First

Registered Behavior Technician (RBT)

Baltimore, MD · On-site

$22 - $27/hr

Aborder Behavioral Health represents a collection of individuals within the Behavior Analysis ... Rethink behavioral management system. ● Communicate regularly with the Behavior Analyst. ● ...

RethinkCare

Customer Success Manager - RethinkBH

Customer Success Manager Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform provides ...

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How much do rethink behavioral health jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for rethink behavioral health in the United States is $27.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $33.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Rethink Behavioral Health position?

To excel in a Rethink Behavioral Health role, you typically need a background in psychology, social work, or a related behavioral health field, coupled with relevant certifications or licensure. Familiarity with digital health platforms, EHR systems, and teletherapy tools is commonly required. Strong communication, problem-solving, and empathy are important soft skills for effectively supporting clients and working within multidisciplinary teams. These abilities are crucial for delivering high-quality behavioral health services and ensuring positive outcomes for clients in diverse clinical settings.

What does a typical day look like for someone working at Rethink Behavioral Health?

A typical day in a Rethink Behavioral Health role involves conducting virtual or in-person sessions with clients, creating and updating individualized treatment plans, and collaborating with other healthcare professionals such as therapists, counselors, or care coordinators. You may also engage in documentation within electronic health records and participate in team meetings to discuss case progress. The pace can be dynamic, with opportunities to use evidence-based practices and innovative digital tools to support client growth. This variety makes the work both challenging and rewarding, with a strong focus on client-centered care and professional development.

How does Rethink Behavioral Health work?

Rethink Behavioral Health provides mental health and behavioral therapy services through telehealth platforms, allowing clients to access care remotely. The organization employs licensed professionals who deliver evidence-based treatments, often using digital tools and secure communication methods to support patient progress.

What is a Rethink Behavioral Health?

A Rethink Behavioral Health job typically involves using technology-driven solutions to support behavioral health professionals in providing quality care. Employees may work in roles such as clinical support, product development, training, or customer success, helping to implement evidence-based tools for therapists, educators, and healthcare providers. These roles focus on improving outcomes for individuals with behavioral health needs through data-driven insights and digital platforms.

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Rethink Behavioral Health jobs near you
Infographic showing various Rethink Behavioral Health job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,657 per year, or $27.2 per hour.

Billing Oversight Customer Success Manager - RethinkBH

Rethink

Chicago, IL • On-site, Remote

Full-time

Re-posted 28 days ago

Job description

Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (http://RethinkBH.com) provides clinical tools, staff training and practice management for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth.
Rethink Behavioral Health (a subsidiary of Rethink First) is in the digital wellbeing training in the workplace. Rethink Behavioral Health provides cloud-based treatment tools, training, and clinical support for individuals with developmental disabilities and their caregivers.
The Customer Success Manager is responsible for customer retention and account growth with small and mid-sized behavioral health practices focused on the delivery of Applied Behavior Analysis (ABA) treatment to individuals with autism. The selected candidate will provide high-touch service to customers to ensure that Rethink products/services are meeting their needs, and to identify upsell/cross-sell opportunities.
The ideal candidate will have experience as an ABA medical billing/Operations professional and be very comfortable learning new technologies to conduct online demonstrations with customers.
Job Duties:
  • Meet and proactively drive to exceed quarterly and annual retention targets.
  • Identify account growth opportunities within an existing set of Billing customers, working closely with practice owners to showcase how the Rethink solution can support clinical and business needs.
  • Develop and maintain an exceptional knowledge of Rethink's behavioral health solution and RCM services.
  • Oversee account metrics to anticipate customer issues and concerns.
  • Drive to close upsell/cross-sell opportunities by demonstrating understanding of current and long-term customer needs, proposing appropriate solutions to address identified customer needs, and consistently moving the customer toward commitment.
  • Resolve customer issues in an efficient, timely, and practical manner.
  • Serve as a customer advocate internally to ensure support tickets are being addressed quickly.
  • Collaborate with the Revenue Cycle Management team to provide customer updates and to address customer concerns.
  • Collaborate with the product team on identifying future product development priorities to drive account growth.
  • Manage customer satisfaction surveys and responses.
  • Complete and submit required reports such as forecasts, activity reports, and expense reports on a timely basis.
  • Enter and maintain data accurately into Salesforce.com including meetings, contacts, updates and forecasts.
  • Use Teams to conduct effective online meetings.

Characteristics:
  • Track record of exceeding quota or showing significant annual year over year growth.
  • Experience in behavioral health and ABA medical billing
  • Excellent verbal and written communication skills.
  • Strong customer relationship management skills.
  • Ability to position Rethink solutions and communicate key messages to practice owners and key decision makers.
  • Self-motivated individual who thrives on doing a job well and has the initiative and drive to excel.
  • Ability to effectively prioritize, organize, and perform a variety of concurrent tasks.
  • Proficiency with Microsoft Excel, Word, and PowerPoint applications.
  • Experience utilizing electronic medical billing platforms.
  • Experience using Salesforce.com and Gainsight are desirable.

Requirements:
  • Bachelor's degree in psychology, education, business or related field
  • Must be comfortable working with technology and fluent in Microsoft Office
  • Experience with autism/ABA/ABA billing
  • Experience working with a SaaS (software) company highly preferred

Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IA, IL, IN, KY, LA, MD, MA, MI, MN, MO, MT, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI, WY
Our commitment to an inclusive workplace
RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities.
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Recruiting Fraud Alert: Job applicants should be aware that there are external parties posing as RethinkFirst recruiters. These scams may include fraudulent communications via social media platforms (such as LinkedIn), email, or requests to schedule interviews. Note that any recruiting related communication you receive from RethinkFirst would come from an @rethinkfirst.com e-mail address, @applytojob.com email address (via our talent acquisition system), '[email protected]' email address, and/or be found on the Rethinkfirst.com website. Please also note that at no point during our recruitment process will we request any form of monetary payment. If you believe that you have been a victim of job recruiting fraud, you should file a report with your local law enforcement.
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