Retail Operations Assistant Jobs (NOW HIRING)

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

Operations Assistant

City of Industry, CA - Railroad St. location

Compensation Includes

• Starting Pay Rate of $25 - $27/hour - depending on experience

Overview

The Operations Assistant provides administrative, coordination, and operational support to the Plant Manager, Human Resources department, and QEHS Manager. This role helps ensure smooth daily operations across the facility by assisting with scheduling, documentation, reporting, compliance activities, employee support, and communication between departments. The ideal candidate is highly organized, detailoriented, and comfortable working in a fastpaced manufacturing environment.

Key Responsibilities

Support for Plant Manager

• Coordinate daily plant operations activities, meetings, and communications.
• Prepare production reports, KPI dashboards, and operational documentation.
• Participate in daily plant GEMBA process.
• Maintain calendars, schedule meetings, and support general administrative tasks.

Support for Human Resources

• Assist with new hire onboarding, orientation scheduling, and employee file maintenance.
• Support HR with timekeeping reviews, employee communications, and policy distribution.
• Assist with recruiting activities such as posting jobs, screening resumes, and scheduling interviews.
• Assist with employee engagement programs and community events.
• Maintain confidentiality of employee information and HR records.

Support for QEHS Manager

• Assist with safety training coordination, recordkeeping, and tracking compliance requirements.
• Support the incident investigation process, including completion of incident reports and conducting employee interviews.
• Participate in Safety recognition programs.
• Support plant safety initiatives, inspections, and emergency response drills.

General Administrative Duties

• Manage document control, filing systems, and data entry for multiple departments.
• Prepare reports, presentations, and communications as needed.
• Support cross-functional communication between Operations, HR, and EHS teams.
• Assist with visitor management, vendor coordination, and front-office tasks.
• Provide backup support to other administrative roles as needed.

Qualifications

• High school diploma required, associate degree or higher preferred.
• 2+ years of administrative or operations support experience, preferably in manufacturing.
• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Excellent organizational, communication, and multitasking skills.
• Ability to maintain confidentiality and handle sensitive information.
• Familiarity with HR processes, safety programs, or plant operations is a plus.
• Preferred: Bilingual English/Spanish

Key Competencies

• Attention to detail
• Problem-solving
• Time management
• Professional communication
• Team collaboration
• Adaptability in a fast-paced environment

#INDQSR

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.

Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact myHRservices@novolex.com.

Formerly Pactiv Evergreen