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Retail Operations Assistant Jobs in Massachusetts

Retail Operations Mgr

Newton, MA · On-site

$16 - $22.20/hr

Major Activities * Assist Store Manager in leading and managing adherence to Standard Operating ... operations. Other duties as assigned Minimum Type of Experience Required * 3+ years retail ...

When you join our team as an Assistant Store Manager, you'll take on key store management ... operational action plans while identifying training opportunities to develop and grow the team.

Lead Retail Supervisor

Amherst, MA · On-site

$25.80 - $29/hr

The Lead Retail Supervisor is a full-time, year-round position. The expected salary range for this ... balance labor, and fill operational needs efficiently. * Assist with the development ...

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Retail Operations Assistant information

See Massachusetts salary details

$10

$19

$29

How much do retail operations assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for retail operations assistant in Massachusetts is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a retail operations assistant?

To thrive as a Retail Operations Assistant, you need strong organizational skills, attention to detail, and a basic understanding of retail processes, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and Microsoft Office is typically required. Excellent customer service, teamwork, and problem-solving abilities help you stand out in this role. These skills ensure efficient store operations, accurate inventory control, and positive customer experiences, which are vital for retail success.

How does a retail operations assistant typically collaborate with other departments within a store?

Retail Operations Assistants frequently interact with various teams, including sales associates, inventory managers, and customer service representatives, to ensure the store runs smoothly. They help coordinate stock replenishment, support promotional activities, and assist with merchandising layouts. Collaboration is key, as these assistants often relay customer feedback to management and help implement new store policies. Strong communication and teamwork skills are essential for success in this role.

What is the difference between Retail Operations Assistant vs Retail Sales Associate?

AspectRetail Operations AssistantRetail Sales Associate
Primary FocusSupporting store operations, inventory management, and administrative tasksEngaging with customers, selling products, and providing service
Required SkillsOrganizational skills, basic administrative knowledge, familiarity with retail systemsCustomer service, communication, sales techniques
Work EnvironmentBack-office, stockroom, or store floor support rolesFront-line customer interaction on the sales floor
Common CertificationsNone typically required, but retail or administrative certifications can helpNone typically required, focus on interpersonal skills

While both roles are essential in retail, the Retail Operations Assistant primarily supports store functions behind the scenes, whereas the Retail Sales Associate focuses on direct customer engagement and sales. Understanding these differences helps job seekers target the right position based on their skills and career goals.

Is a retail operations assistant a stressful job?

A retail operations assistant role can be stressful due to fast-paced environments, managing inventory, customer service, and meeting sales targets. The job often requires multitasking, problem-solving, and working flexible hours, which can contribute to stress levels.

What does a retail operations assistant do?

A retail operations assistant supports daily store functions by managing inventory, assisting customers, processing transactions, and ensuring store standards are maintained. They often use point-of-sale systems and may handle tasks like stock replenishment, scheduling, and reporting to help ensure smooth store operations.

What does a retail operations assistant get paid?

The average salary for a retail operations assistant typically ranges from $25,000 to $40,000 per year, depending on experience, location, and the size of the retailer. Entry-level positions may start at lower wages, while experienced assistants or those in larger companies can earn higher pay. Compensation often includes benefits such as employee discounts and flexible schedules.

What are the most commonly searched types of Retail Operations jobs in Massachusetts?

The most popular types of Retail Operations jobs in Massachusetts are:

What cities in Massachusetts are hiring for Retail Operations Assistant jobs?

Cities in Massachusetts with the most Retail Operations Assistant job openings:

Infographic showing various Retail Operations Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,141 per year, or $19.8 per hour.

Retail Operations Manager - 8R

Seasons Corner Market

Brockton, MA

$58K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago


Seasons Corner Market rating

5.9

Company rating: 5.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Retail Operations Manager

Seasons Corner Market

Now Hiring at Multiple Locations

Annual Salary: $58,000–$70,000

Performance Bonus Opportunities Available

Compensation is based on store volume, location, and relevant experience.

Salary range posted in accordance with applicable state pay transparency laws.


Lead a High-Performing Store Team

Are you a hands-on retail leader who enjoys building successful teams, improving operations, and delivering an exceptional customer experience? Seasons Corner Market is looking for experienced leaders who are passionate about driving results while creating a positive workplace for both employees and customers.

If you're ready to take ownership of a busy retail location and grow your career with a company that values leadership and development, we encourage you to apply.

Apply today at:
jobsatseasons.com


Benefits That Support Your Success

Eligible employees enjoy a comprehensive benefits package that includes:

  • Medical, Dental & Vision Insurance
  • 401(k) Retirement Plan with Company Match
  • Flexible Spending Accounts (FSA)
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
  • Paid Time Off
  • Advancement and Career Development Opportunities

Position Overview

The Retail Operations Manager is responsible for the day-to-day leadership and overall performance of an assigned Seasons Corner Market location. This position oversees team development, customer service, operational execution, inventory management, and financial performance while ensuring company standards are consistently met.

Successful candidates are leaders who enjoy coaching employees, maintaining operational excellence, and creating an outstanding shopping experience.

Employment offers are contingent upon successful completion of a criminal background check and drug screening.


Key Responsibilities Team Leadership
  • Recruit, interview, hire, train, and develop store employees.
  • Provide ongoing coaching, performance feedback, and leadership to the team.
  • Foster a workplace culture built on accountability, teamwork, and excellent customer service.
  • Create schedules that support both business needs and labor goals.
Store Operations
  • Direct daily store activities to ensure efficient operations.
  • Maintain company standards for cleanliness, organization, merchandising, and safety.
  • Verify pricing accuracy and promotional execution throughout the store.
  • Ensure proper inventory control and product availability.
Financial Performance
  • Monitor store sales, labor costs, and operating expenses.
  • Help drive profitability through effective inventory management and expense control.
  • Maintain accurate cash handling procedures and operational controls.
  • Complete required reports and administrative responsibilities on schedule.
Customer Experience
  • Deliver outstanding service by leading from the front and supporting store associates.
  • Resolve customer concerns professionally and promptly.
  • Create a welcoming shopping environment that encourages repeat business.
Hands-On Leadership
  • Assist with cashiering, stocking merchandise, receiving deliveries, and general store maintenance as business needs require.
  • Work closely with the District Manager to implement company initiatives and achieve operational goals.

Qualifications

Candidates should possess:

  • High school diploma or GED required.
  • Additional education in Business, Retail Management, or a related field is preferred.
  • Two to five years of management or supervisory experience in a retail environment.
  • Previous experience in convenience stores, grocery, fuel retail, or other high-volume retail operations is preferred.
  • Demonstrated leadership experience with employee coaching and team development.
  • Knowledge of inventory control, merchandising, cash handling, and retail operations.
  • Experience managing labor schedules and store performance metrics.
  • Comfortable using point-of-sale systems and Microsoft Office or similar computer applications.
  • Strong communication, organization, and problem-solving skills.
  • Flexibility to work mornings, evenings, weekends, holidays, and other business needs.
  • Valid driver's license and dependable transportation.

What Makes You Successful

The strongest candidates will:

  • Take ownership of store operations and business performance.
  • Lead by example while supporting and developing employees.
  • Thrive in a fast-moving retail environment.
  • Deliver exceptional customer experiences every day.
  • Maintain high standards for cleanliness, safety, and operational excellence.
  • Adapt quickly to changing business priorities while maintaining a positive attitude.

Physical Requirements

Applicants must be able to:

  • Regularly lift and move items weighing 50 pounds or more.
  • Frequently bend, reach, lift, carry, and perform repetitive physical tasks.
  • Remain standing and active for extended periods during scheduled shifts.
  • Safely operate store equipment and work with approved cleaning chemicals.
  • Perform work indoors and outdoors, including during varying weather conditions.

Our Commitment

Seasons Corner Market is committed to creating a respectful, inclusive workplace where employees, customers, vendors, and business partners are treated with professionalism and dignity.

We are proud to be an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

This job description is intended to provide a general overview of the position and is not intended to include every duty or responsibility that may be assigned.


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