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Retail Operations Assistant Jobs in Massachusetts

Car Wash Operations Assistant Manager

Russell, MA · On-site

$22.75 - $29.25/hr

Assistant Manager - Golden Nozzle Car Wash What You'll Do: Support the Team. Drive Daily Operations ... retail, or service industry a plus) • Ability to motivate, coach, and support a high-performing ...

Car Wash Operations Assistant Manager

Greenfield, MA · On-site

$20.75 - $26.50/hr

Assistant Manager - Golden Nozzle Car Wash What You'll Do: Support the Team. Drive Daily Operations ... retail, or service industry a plus) • Ability to motivate, coach, and support a high-performing ...

Assistant Manager - Golden Nozzle Car Wash What You'll Do: Support the Team. Drive Daily Operations ... automotive, retail, or service industry a plus) Ability to motivate, coach, and support a high ...

Car Wash Operations Assistant Manager

Hadley, MA · On-site

$21.50 - $27.50/hr

Assistant Manager - Golden Nozzle Car Wash What You'll Do: Support the Team. Drive Daily Operations ... automotive, retail, or service industry a plus) Ability to motivate, coach, and support a high ...

Car Wash Operations Assistant Manager

Greenfield, MA · On-site

$20.75 - $26.50/hr

Assistant Manager - Golden Nozzle Car Wash What You'll Do: Support the Team. Drive Daily Operations ... automotive, retail, or service industry a plus) Ability to motivate, coach, and support a high ...

Operations Assistant Store Leader

Dedham, MA · On-site

$16.50 - $20.25/hr

Assistant Store Leader Of Operations Altar'd State is a rapidly growing women's fashion brand with ... Retail Management * Bachelor's Degree preferred * Physical ability to perform tasks, which could ...

New

Retail Associate

South Easton, MA · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support a positive, team-oriented, and customer-focused work environment * Assist with additional operational or retail responsibilities during peak seasonal periods * Maintain professionalism during ...

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support a positive, team-oriented, and customer-focused work environment * Assist with additional operational or retail responsibilities during peak seasonal periods * Maintain professionalism during ...

Senior Manager, Inventory Accounting

Lakeville, MA · On-site

$90 - $120/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support margin analysis for Retail Operations * Responsible for analysis of intercompany activity between GPs and Retail Operations * Assist with the coordination and deliverables for quarterly ...

Senior Manager, Inventory Accounting

Lakeville, MA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support margin analysis for Retail Operations * Responsible for analysis of intercompany activity between GPs and Retail Operations * Assist with the coordination and deliverables for quarterly ...

Senior Manager, Inventory Accounting

Lakeville, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support margin analysis for Retail Operations * Responsible for analysis of intercompany activity between GPs and Retail Operations * Assist with the coordination and deliverables for quarterly ...

Showing results 21-40

Retail Operations Assistant information

See Massachusetts salary details

$10

$19

$29

How much do retail operations assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for retail operations assistant in Massachusetts is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.60 per hour, depending on experience, location, and employer.

How does a retail operations assistant typically collaborate with other departments within a store?

Retail Operations Assistants frequently interact with various teams, including sales associates, inventory managers, and customer service representatives, to ensure the store runs smoothly. They help coordinate stock replenishment, support promotional activities, and assist with merchandising layouts. Collaboration is key, as these assistants often relay customer feedback to management and help implement new store policies. Strong communication and teamwork skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a retail operations assistant?

To thrive as a Retail Operations Assistant, you need strong organizational skills, attention to detail, and a basic understanding of retail processes, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and Microsoft Office is typically required. Excellent customer service, teamwork, and problem-solving abilities help you stand out in this role. These skills ensure efficient store operations, accurate inventory control, and positive customer experiences, which are vital for retail success.

What is the difference between Retail Operations Assistant vs Retail Sales Associate?

AspectRetail Operations AssistantRetail Sales Associate
Primary FocusSupporting store operations, inventory management, and administrative tasksEngaging with customers, selling products, and providing service
Required SkillsOrganizational skills, basic administrative knowledge, familiarity with retail systemsCustomer service, communication, sales techniques
Work EnvironmentBack-office, stockroom, or store floor support rolesFront-line customer interaction on the sales floor
Common CertificationsNone typically required, but retail or administrative certifications can helpNone typically required, focus on interpersonal skills

While both roles are essential in retail, the Retail Operations Assistant primarily supports store functions behind the scenes, whereas the Retail Sales Associate focuses on direct customer engagement and sales. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are the most commonly searched types of Retail Operations jobs in Massachusetts? The most popular types of Retail Operations jobs in Massachusetts are:
What cities in Massachusetts are hiring for Retail Operations Assistant jobs? Cities in Massachusetts with the most Retail Operations Assistant job openings:
Infographic showing various Retail Operations Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,141 per year, or $19.8 per hour.

Night Operations Assistant Store Manager

Home Depot

Hadley, MA • On-site

$65K - $75K/yr

Full-time

Posted 14 days ago


Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,424 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM's in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.
Key Responsibilities:
  • 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
  • 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
  • 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times
  • 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
  • 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.

Direct Manager/Direct Reports:
  • This Position typically reports to the Store Manager
  • This Position has 0 Direct Reports

Travel Requirements:
  • Typically requires overnight travel less than 5% of the time.

Physical Requirements:
  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:
  • Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

Minimum Qualifications:
  • Must be 18 years of age or older
  • Must be legally permitted to work in the United States

Preferred Qualifications:
  • Demonstrated ability to collaborate and work effectively with cross-functional teams

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:
  • 3

Preferred Years of Work Experience:
  • 3

Minimum Leadership Experience:
  • 3

Preferred Leadership Experience:
  • 3

Certifications:
  • None

Competencies:
  • Action Oriented
  • Collaborates
  • Customer Focus
  • Develops Talent
  • Drives Results
  • Resourcefulness

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
The pay range for this position is between $65,000.00 - $75,000.00

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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