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Retail Operations Assistant Jobs in Toronto, ON (NOW HIRING)

Sephora

Interim Lead

Woodbridge, ON · On-site

CA$22.20 - CA$26.10/hr

Execute daily operations Assist with inventory, visual merchandising, and maintaining store ... Be available during peak retail operations (nights, weekends and holidays) * Punctuality and ...

Td

Senior TDS Operations Analyst

Toronto, ON · On-site

CA$81K - CA$115K/yr

... and Retail banking functions of TD Securities. We operate as "One Team" leveraging our global ... Track issues, exceptions, and risk mitigation plans across operations. * Assist in identifying ...

CHANEL

Operations Manager

Toronto, ON · On-site

... mail. * Assist on the sales floor as needed, applying CHANEL standards of customer service ... Successful experience of at least 4-6 years in leadership retail operations and/or stock experience.

Chanel

Operations Manager

Toronto, ON

... mail. * Assist on the sales floor as needed, applying CHANEL standards of customer service ... Successful experience of at least 4-6 years in leadership retail operations and/or stock experience.

Pet Valu

Assistant Store Manager

Toronto, ON · On-site

... the largest retail operations in North America dedicated to providing families with food and ... As an Assistant Store Manager you will coach and develop your store team to deliver world class ...

Midea

Product Manager Assistant

Markham, ON · On-site

Product Manager Assistant Reports to: Product Marketing Manager About Midea America Canada ... Familiarity with retail operations, supply chain, sales, or finance business processes is ...

Canna Cabana

Assistant Store Manager

Oshawa, ON

CA$21 - CA$23/hr

... and supervise day-to-day retail operations activities at the retail store location ... * Assist SM(s) with inventory, sales, and compliance audits * Perform all daily opening and closing ...

Canna Cabana

Assistant Store Manager

Oshawa, ON · On-site

CA$21 - CA$23/hr

... to-day retail operations activities at the retail store location. Sales Associate Support ... * Assist SM(s) with inventory, sales, and compliance audits * Perform all daily opening and closing ...

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Retail Operations Assistant information

See Toronto, ON salary details

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How much do retail operations assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for retail operations assistant in Toronto, ON is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.83 and $19.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a retail operations assistant?

To thrive as a Retail Operations Assistant, you need strong organizational skills, attention to detail, and a basic understanding of retail processes, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and Microsoft Office is typically required. Excellent customer service, teamwork, and problem-solving abilities help you stand out in this role. These skills ensure efficient store operations, accurate inventory control, and positive customer experiences, which are vital for retail success.

How does a retail operations assistant typically collaborate with other departments within a store?

Retail Operations Assistants frequently interact with various teams, including sales associates, inventory managers, and customer service representatives, to ensure the store runs smoothly. They help coordinate stock replenishment, support promotional activities, and assist with merchandising layouts. Collaboration is key, as these assistants often relay customer feedback to management and help implement new store policies. Strong communication and teamwork skills are essential for success in this role.

What is the difference between Retail Operations Assistant vs Retail Sales Associate?

AspectRetail Operations AssistantRetail Sales Associate
Primary FocusSupporting store operations, inventory management, and administrative tasksEngaging with customers, selling products, and providing service
Required SkillsOrganizational skills, basic administrative knowledge, familiarity with retail systemsCustomer service, communication, sales techniques
Work EnvironmentBack-office, stockroom, or store floor support rolesFront-line customer interaction on the sales floor
Common CertificationsNone typically required, but retail or administrative certifications can helpNone typically required, focus on interpersonal skills

While both roles are essential in retail, the Retail Operations Assistant primarily supports store functions behind the scenes, whereas the Retail Sales Associate focuses on direct customer engagement and sales. Understanding these differences helps job seekers target the right position based on their skills and career goals.

Is a retail operations assistant a stressful job?

A retail operations assistant role can be stressful due to fast-paced environments, managing inventory, customer service, and meeting sales targets. The job often requires multitasking, problem-solving, and working flexible hours, which can contribute to stress levels.

What does a retail operations assistant do?

A retail operations assistant supports daily store functions by managing inventory, assisting customers, processing transactions, and ensuring store standards are maintained. They often use point-of-sale systems and may handle tasks like stock replenishment, scheduling, and reporting to help ensure smooth store operations.

What does a retail operations assistant get paid?

The average salary for a retail operations assistant typically ranges from $25,000 to $40,000 per year, depending on experience, location, and the size of the retailer. Entry-level positions may start at lower wages, while experienced assistants or those in larger companies can earn higher pay. Compensation often includes benefits such as employee discounts and flexible schedules.

What are the most commonly searched types of Retail Operations jobs in Toronto, ON?

The most popular types of Retail Operations jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Retail Operations Assistant jobs?

Cities near Toronto, ON with the most Retail Operations Assistant job openings:

Retail Operations Assistant jobs near you
Infographic showing various Retail Operations Assistant job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $36,332 per year, or $17.5 per hour.

Assistant Operations Leader

Harry Rosen, Inc.

Toronto, ON • On-site

Full-time

Retirement

Re-posted 6 days ago

Job description

Your Style, Your Career


Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada's Best Managed Companies.We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service.


Assistant Operations Leader

Full-Time Permanent

Reporting to: Operations Leader

Harry Rosen, Bloor St.

82 Bloor St W, Toronto, ON M5S 1L9

Your Style, Your Career

Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada's Best Managed Companies.We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service.

We are looking for an Assistant Operations Leader to join our Store team.In this role you'll be responsible for:

Operational Efficiency (Service Desk & Logistics/Shipping/Receiving, Support)

  • Schedule and direct cross functional teams and operations based on business needs to optimize performance.
  • Promote cross-training for non-selling roles to enhance operational flexibility.
  • Design schedules to maximize productivity and control costs.
  • Ensure compliance with POS policies and procedures through training and regular communication.
  • Maintain cost efficiency by ensuring POS and inventory accuracy.
  • Analyze and address transaction errors from LP audits in collaboration with store leadership.
  • Provide process improvement feedback to operations leadership.
  • Oversee accurate and timely store payroll processing.
  • Manage non-selling expenses (business cards, packaging, etc.).
  • Sales Support and Customer Service
  • Model exceptional customer service standards that demonstrate alignment with our relationship-based selling culture, towards the achievement of clientele and NPS goals
  • Serve as a primary point of contact for escalated customer issues, ensuring professional resolutions and escalating appropriately to leadership

Leadership

  • Develop non-selling teams to achieve operational excellence.
  • Focus on hiring, onboarding, and retaining talent.
  • Set clear job expectations and performance metrics for team members.
  • Provide ongoing coaching and one-on-one meetings and conduct regular Assessments (Spring & Fall).
  • Drive a high-performing team through SMART goals and accountability.
  • Achieve strong employee engagement and continuously improve NPS metrics.
  • Lead by demonstrating company Core Values

Operational Support

  • Coordinate inventory planning and execution.
  • Oversee timely markdowns and restyles.
  • Ensure completion of BOPIS (Buy Online, Pickup In-Store) admin tasks.
  • Manage eCommerce and IST order picking processes.
  • Ensure service desk associates meet customer service standards and support clientele and NPS goals (obtain and log client information, are well versed in Club Harry, etc.).
  • Collaborate on JRNI scheduling execution.

Deferred Sales and Program Administration

  • Train store leadership on monitoring and managing deferred sales.
  • Ensure timely communication and processing of expired deferred sales.
  • Oversee hold processing and compliance at POS.
  • Manage employee packages and associate purchases.

Inventory Management

  • Monitor inventory levels and assist in corrections.
  • Conduct audits and manage shrinkage control.
  • Oversee receiving of merchandise from vendors and other stores.
  • Ensure timely reconciliation of shipping documents and orders.
  • Complete all necessary paperwork, including RTVs and recalls.
  • Oversee store merchandising activities

Order Fulfillment and Receiving

  • Oversee special orders and made-to-measure goods.
  • Manage rebalance and recall requests.
  • Maintain accurate in-transit documentation.
  • Organize and oversee logistics department activities.
  • Monitor RTVs and MTM refusals.

Store Protection and Security

  • Provide protection of assets through compliance with all Policies and Procedures within Logistics group.
  • Follow established Health and Safety guidelines.
  • Achieve successful scores with Logistics Audit and Packaging Standards Audit.

Successful candidates will require:

  • 3-5 years of retail experience in a client facing role, with leadership capacity in managing a store/department
  • Afocus on driving long-term customer loyalty and conversion by training team on elevating both the in-store and online customer experience
  • Demonstrated interest and ability to develop others(with a proven track record of documented coaching and development as well as performance improvement plans that have resulted in tangible improvements)
  • Strong communication skills and a keen understanding of policies and procedures, individually and through one's team
  • A strong service orientation - a demonstrated desire to wow our customers!
  • Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function
  • The ability to work effectively as part of a team
  • Strong multi-tasking skills and the ability to calmly and efficiently manage, acknowledge and assist a long line of customers waiting for service
  • Experience in shipping, receiving, merchandising, order fulfillment and inventory management in a retail environment is preferred

What are the perks of the job?

  • Competitive pay program
  • Opportunities to additionally earn monthly and annual Team bonuses
  • Best in industry discounts and special purchase opportunities
  • A comprehensive flexible benefits package
  • Pension and Group RRSP Programs that grow with you
  • A modern, digitally advanced workplace
  • A coach committed to supporting the achievement of your personal career goals
  • A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
  • An employer that values internal growth and promotion and is committed to succession planning for your future

**Compensation: $66,000/yr.

We thank you for your interest in this opportunity.


Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons, employees, and clients alike, as we believe in equal opportunity and fostering a diverse and inclusive environment. In the spirit of this philosophy, we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process. If you need assistance during the selection process, please contact us at careers@harryrosen.com with details.

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