Retail Operations Assistant Jobs in Toronto, ON (NOW HIRING)

Who are we?

Fox Group (10,000+ employees globally) is a leading, fast-growing retailer and partner of choice, operating several well-known retail brands across Israel, Europe, and Canada. We are excited to continue our growth journey with the ambition of becoming Canada's leading retail group. In Canada, we currently operate Mango, Laline, and Fox Clothing. Nike is also part of the Fox Group Canada portfolio and is operated by Retailors.

There has never been a better time to join Fox Group. With significant growth and expansion planned, you'll have the opportunity to build an exciting retail career with a company that invests in its people and their success.

Jumbo is a leading international multi-category value retailer founded in Athens, Greece, in 1986. Known for offering an exciting shopping experience, Jumbo features an extensive assortment of toys, baby products, seasonal decor, home essentials, stationery, party supplies, and more-all at exceptional value. As Jumbo prepares to enter the Canadian market, we are looking for passionate individuals to help bring this exciting brand to customers across Canada.

Position Summary

As the Deputy Store Manager, you will be the Store Manager's second-in-command, helping lead all aspects of store operations while ensuring an exceptional customer experience. You will oversee multiple departments, develop leaders, drive commercial performance, and ensure operational excellence across the entire store.

This is a senior leadership role for an experienced retail manager who thrives in a fast-paced, high-volume environment and is passionate about developing people, delivering results, and building high-performing teams.

What You'll Do

• Partner with the Store Manager to achieve sales, profitability, customer experience, and operational goals.
• Assume responsibility for overall store operations in the Store Manager's absence.
• Lead, coach, and develop Department Managers, Supervisors, and store associates to build a high-performing team.
• Drive execution of company standards across merchandising, inventory management, replenishment, visual presentation, and operational processes.
• Monitor overall store performance, analyze KPIs, identify opportunities, and implement action plans to improve results.
• Support workforce planning, scheduling, recruitment, onboarding, and succession planning.
• Ensure outstanding customer service by maintaining a strong leadership presence on the sales floor.
• Partner with cross-functional teams to execute promotions, seasonal changes, and new product launches.
• Oversee inventory accuracy, stockroom organization, loss prevention, and compliance with company policies.
• Foster a positive, inclusive, and engaging workplace culture focused on accountability and development.
• Identify opportunities to improve operational efficiency and customer satisfaction across the store.

What You'll Bring

• 3-5+ years of retail leadership experience as an Assistant Store Manager, Deputy Store Manager, Store Manager, or similar leadership role.
• Experience leading multiple departments within a high-volume retail environment.
• Proven ability to coach and develop leaders while driving business performance.
• Strong knowledge of retail operations, merchandising, inventory management, workforce planning, and customer service.
• Strong commercial acumen with experience analyzing KPIs and delivering action plans.
• Excellent leadership, communication, organizational, and problem-solving skills.
• Ability to prioritize in a fast-paced, changing retail environment.
• Full-time availability, including evenings, weekends, and holidays.

Why Join Jumbo?

• Be part of launching an internationally recognized retail brand in Canada.
• Join a growing organization with exciting opportunities for career advancement.
• Build your leadership career with a company that invests in developing its people.
• Help shape the culture and success of a new retail brand from the beginning.

Pay Range: $60,000-$80,000

This is a vacant position.

Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity; however, only qualified applicants will be contacted