Restaurant Operations Consultant Jobs (NOW HIRING)

Location: 314 N MULFORD RD, ROCKFORD, IL, 61107 Overnight Operations ConsultantCompany: Iron Arch ManagementBrand: McDonald'sSchedule: Overnight (Typically 9:00 PM - 7:00 AM, including weekends)Position SummaryThe Overnight Operations Consultant is responsible for ensuring operational excellence, food safety, customer satisfaction, and profitability across assigned McDonald's restaurant locations during overnight hours. This role provides hands-on leadership, coaching, and performance oversight to overnight management teams while ensuring compliance with brand standards and company policies.Key Responsibilities Overnight Operational OversightConduct on-site overnight evaluations of assigned restaurantsEnsure adherence to McDonald's brand standards, food safety procedures, and cleanliness expectationsMonitor drive-thru performance, speed of service, and order accuracyEnsure proper staffing levels and labor deployment Leadership & CoachingCoach and develop overnight Shift Managers and Crew LeadersReinforce leadership behaviors aligned with company valuesIdentify training gaps and implement corrective action plansSupport succession planning for overnight leadership roles Performance & Financial ManagementAnalyze overnight sales, labor, food cost, and waste metricsIdentify opportunities to improve profitability and operational efficiencyMonitor inventory controls and product quality standardsEnsure equipment maintenance and preventative care compliance Food Safety & ComplianceEnsure strict adherence to food safety standards (HACCP-based procedures)Conduct internal food safety auditsEnsure compliance with health department regulationsAddress safety concerns immediately to minimize risk Customer ExperienceMonitor and improve overnight guest satisfactionEnsure consistent execution of hospitality standardsRespond to escalated guest concerns professionally and effectivelyQualifications3-5 years of QSR (Quick Service Restaurant) management experienceMulti-unit leadership experience preferredStrong knowledge of McDonald's operational systems (preferred)Proven leadership, coaching, and communication skillsStrong analytical and problem-solving abilitiesAbility to work independently during overnight hoursValid driver's license and reliable transportationCore CompetenciesOperational ExcellenceLeadership DevelopmentFinancial AcumenFood Safety ExpertiseDecision-Making Under PressureAdaptability & AccountabilityPhysical RequirementsAbility to stand for extended periodsAbility to lift up to 40 lbsAbility to travel between restaurant locationsCompany BenefitsAt Iron Arch Management, we value our leaders and invest in their growth, wellbeing, and long-term success. Compensation & Financial BenefitsCompetitive base salaryPerformance-based bonus programPaid biweekly payroll Health & WellnessMedical, dental, and vision insuranceCompany-paid life insurance (where applicable)Short-term and long-term disability coveragePaid time off (PTO) and vacation Career DevelopmentStructured leadership development programsMcDonald's brand certification opportunitiesOngoing operations and food safety trainingAdvancement opportunities within a growing organization Additional PerksMeal discountsFlexible scheduling (as operationally feasible)Recognition and incentive programsCompany-sponsored team eventsWhat Success Looks LikeImproved overnight sales and profitabilityReduced food waste and labor varianceHigh food safety audit scoresStrong overnight team retention and engagementConsistent guest satisfaction metricsAdditional Info:This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description

People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.