Location: 314 N MULFORD RD, ROCKFORD, IL, 61107 Overnight Operations ConsultantCompany: Iron Arch ManagementBrand: McDonald'sPosition SummaryThe Operations Consultant is responsible for ensuring operational excellence, food safety, customer satisfaction, and profitability across assigned McDonald's restaurant locations during overnight hours. This role provides hands-on leadership, coaching, and performance oversight to management teams while ensuring compliance with brand standards and company policies.Key Responsibilities Operational OversightConduct on-site evaluations of assigned restaurantsEnsure adherence to McDonald's brand standards, food safety procedures, and cleanliness expectationsMonitor drive-thru performance, speed of service, and order accuracyEnsure proper staffing levels and labor deployment Leadership & CoachingCoach and develop overnight Shift Managers and Crew LeadersReinforce leadership behaviors aligned with company valuesIdentify training gaps and implement corrective action plansSupport succession planning for overnight leadership roles Performance & Financial ManagementAnalyze sales, labor, food cost, and waste metricsIdentify opportunities to improve profitability and operational efficiencyMonitor inventory controls and product quality standardsEnsure equipment maintenance and preventative care compliance Food Safety & ComplianceEnsure strict adherence to food safety standards (HACCP-based procedures)Conduct internal food safety auditsEnsure compliance with health department regulationsAddress safety concerns immediately to minimize risk Customer ExperienceMonitor and improve guest satisfactionEnsure consistent execution of hospitality standardsRespond to escalated guest concerns professionally and effectivelyQualifications3-5 years of QSR (Quick Service Restaurant) management experienceMulti-unit leadership experience preferredStrong knowledge of McDonald's operational systems (preferred)Proven leadership, coaching, and communication skillsStrong analytical and problem-solving abilitiesAbility to work independently Valid driver's license and reliable transportationCore CompetenciesOperational ExcellenceLeadership DevelopmentFinancial AcumenFood Safety ExpertiseDecision-Making Under PressureAdaptability & AccountabilityPhysical RequirementsAbility to stand for extended periodsAbility to lift up to 40 lbsAbility to travel between restaurant locationsCompany BenefitsAt Iron Arch Management, we value our leaders and invest in their growth, wellbeing, and long-term success. Compensation & Financial BenefitsCompetitive base salary (Pay range $75K - $95K)Performance-based bonus programPaid biweekly payroll Health & WellnessMedical, dental, and vision insuranceCompany-paid life insurance (where applicable)Short-term and long-term disability coveragePaid time off (PTO) and vacation Career DevelopmentStructured leadership development programsMcDonald's brand certification opportunitiesOngoing operations and food safety trainingAdvancement opportunities within a growing organization Additional PerksMeal discountsFlexible scheduling (as operationally feasible)Recognition and incentive programsCompany-sponsored team eventsWhat Success Looks LikeImproved overnight sales and profitabilityReduced food waste and labor varianceHigh food safety audit scoresStrong overnight team retention and engagementConsistent guest satisfaction metrics