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Resolution Manager Jobs in Spring, TX (NOW HIRING)

Resolution Think

Pharmacy Technician (PRN)

Houston, TX · On-site

$16.75 - $20.25/hr

Cognito LLC, a Resolution Think joint venture, is seeking a PRN Pharmacy Technician to support the ... Consults with the Clinical Services Manager or clinical pharmacist directly to clarify a ...

Resolution Think

Pharmacy Technician (PRN)

Conroe, TX · On-site

$15 - $18.25/hr

Cognito LLC, a Resolution Think joint venture, is seeking a PRN Pharmacy Technician to support the ... Consults with the Clinical Services Manager or clinical pharmacist directly to clarify a ...

Resolution Think

Pharmacy Technician (PRN)

Conroe, TX · On-site

$15.75 - $19/hr

Cognito LLC, a Resolution Think joint venture, is seeking a PRN Pharmacy Technician to support the ... Consults with the Clinical Services Manager or clinical pharmacist directly to clarify a ...

Resolution Think

Pharmacy Technician (PRN)

Conroe, TX · On-site

$15 - $18.25/hr

Cognito LLC, a Resolution Think joint venture, is seeking a PRN Pharmacy Technician to support the ... Consults with the Clinical Services Manager or clinical pharmacist directly to clarify a ...

Resolution Think

Pharmacy Technician (PRN)

Houston, TX · On-site

$16.75 - $20.25/hr

Cognito LLC, a Resolution Think joint venture, is seeking a PRN Pharmacy Technician to support the ... Consults with the Clinical Services Manager or clinical pharmacist directly to clarify a ...

SI Group

NA Procurement Manager

The Woodlands, TX · On-site

... resolution; management of item catalog; fulfilment of supplier allocation guidelines) * Ensure ERP processes and data standards are being adhered to while looking for improvements and gap closures

SI Group

NA Procurement Manager

The Woodlands, TX · Remote

... resolution; management of item catalog; fulfilment of supplier allocation guidelines) * Ensure ERP processes and data standards are being adhered to while looking for improvements and gap closures

Resolution Think

Pharmacy Technician (PRN)

Houston, TX · On-site

$16.75 - $20.25/hr

Cognito LLC, a Resolution Think joint venture, is seeking a PRN Pharmacy Technician to support the ... Consults with the Clinical Services Manager or clinical pharmacist directly to clarify a ...

Gallagher

Operations Manager

Houston, TX · On-site

Act as the primary liaison between the branch and IT teams to support technology requests and issue resolution. * Manage office equipment and technology asset inventory. Operational Excellence * Lead ...

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Showing results 21-40

All JobsResolution JobsResolution Manager JobsResolution Manager Jobs in Spring, TX

Resolution Manager information

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What are popular job titles related to Resolution Manager jobs in Spring, TX? For Resolution Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Resolution Manager jobs in Spring, TX look for? The top searched job categories for Resolution Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Resolution Manager jobs? Cities near Spring, TX with the most Resolution Manager job openings:
Resolution Manager jobs near you
Infographic showing various Resolution Manager job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Behavioral Health Technician (PRN)

Resolution Think

Houston, TX • On-site

$15.50 - $19/hr

Part-time

Posted 19 days ago

Job description

Resolution Think, LLC is seeking a dedicated and experienced Behavioral Health Technician (BHT). The Behavioral Health Technician (BHT) provides comprehensive mental health screenings, patient care management and facilitates basic psycho-educational groups. BHT augments on-site behavioral services to include patient education, segregation wellness checks, sleep checks, behavioral observations, and compliance coaching for medical and mental health patients. The BHT consults with Behavioral Health Provider (BHP) to monitor patient compliance, promote safety and patient engagement within an integrated and therapeutic care milieu. BHT schedules appointments, complete medical records documentation in electronic Health Records (eHR) and coordinates follow up care for mental health patients under the direction of the BHP
Location: Houston, TX

Essential Functions and Job Responsibilities:

  • Under the clinical direction of a licensed Behavioral Health Provider assists in providing direct services to assigned population including health data collection; observations of behaviors and wellness checks; perform sleep hygiene encounters and checks as directed; prompting as needed with activities of daily living; health and general program education and patient support; patient safety and risk monitoring; escorts BH detainees to appointments as required; observation of patient’s behaviors during all programming and recreation activities
  • Maintains a basic knowledge of behavioral health interventions including psychotropic medications and awareness of side effects and potential impact on patient functioning.
  • Facilitate basic therapeutic and psycho-education groups (i.e. Processing Groups/Alternative Programming) and provides direct individual patient education, care and treatment.
  • Assists in the development of specific behavioral treatment interventions such as coping skills, anger management, and other self-regulating behavior activities.
  • Gathers patient care information through frequent contacts to assist behavioral health and medical providers with diagnosis, treatment planning, and medication management.
  • Documents clinical observations of a patient’s behavior including mood, affect, mental sharpness, sleeping patterns, eating habits and overall functioning and any changes observed.
  • Performs medical housing unit and special needs monitoring and wellness checks.
  • Conduct crisis management in emergent situations through sound judgement and team collaboration according to standardized facility procedures and IHSC policy.
  • Conduct program schedule management to include: group schedules, telehealth appointments, and individual check-ins).
  • Chaperone and obtain/record vital signs for Tele-Behavioral Health (to include telepsychiatry) or any other clinical appointment (if available).
  • Continues professional development through in-service education, workshops, conferences and self-study necessary to maintain current knowledge applicable to the position.
  • Adhere to IHSC, PBNDS, ACA, NCCHC standards.
  • Maintain proficiency and accurately utilizes the IHSC electronic medical record

Minimum Qualifications:

  • Education: Associate degree in a behavioral science/specialty field.
  • Minimum of two year experience in a healthcare setting as a behavioral health technician, or similar position in a residential healthcare setting.
  • Maintains BLS for Healthcare Providers® certification through the American Heart Association®.
  • American Association of Psychiatric Technicians (AAPT) certification at level three within 12 months of hire.
  • Experience: Minimum two (2) year experience
  • Citizenship: Must be U.S. citizen per federal contract requirements 
  • Credentialing: Current physical and immunizations

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