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Residential Director Jobs in Springfield, MA (NOW HIRING)

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Residential Counselor

South Hadley, MA ยท On-site

$20 - $24/hr

... Residential Counselors ... This role combines direct support, mentorship, participant advocacy, and family communication to ...

Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community. And with over 3 ...

Residential Aide $18.25+/hr

Tolland, CT ยท On-site

$18.25 - $20.25/hr

Valid CPR card Full direct care may be expected on any assignment Ideal for Direct Care Workers / Direct Support Professionals Title: Residential Aide $18.25+/hr Class: Type: INDEPENDENT CONTRACTOR ...

Residential Aide $18.25+/hr

Tolland, CT ยท On-site

$18.25 - $20.25/hr

Valid CPR card Full direct care may be expected on any assignment Ideal for Direct Care Workers / Direct Support Professionals Title: Residential Aide $18.25+/hr Class: Type: INDEPENDENT CONTRACTOR ...

Per Diem Direct Care Staff

Amherst, MA ยท On-site

$17.50 - $20/hr

Relief are a large part of the Residential Teams; providing a wide range of direct care support for individuals with Brain Injuries and/or Mental Health Recovery services. This is a great opportunity ...

Relief are a large part of the Residential Teams; providing a wide range of direct care support for individuals with Brain Injuries and/or Mental Health Recovery services. This is a great opportunity ...

Mon 3pm-11pm, Tue 3pm-11pm, Thu 3pm-11pm, Fri 3pm-11pm, Sat 9am-5pm Salary: $22.00 / hour Spanish/English speaker preferred The Lead Residential Counselor, provides direct support to people with with ...

Per Diem Direct Care Staff

Chicopee, MA ยท On-site

$17.50 - $20/hr

Relief are a large part of the Residential Teams; providing a wide range of direct care support for individuals with Brain Injuries and/or Mental Health Recovery services. This is a great opportunity ...

Showing results 41-60

Residential Director information

See Springfield, MA salary details

$32.9K

$65.2K

$104.6K

How much do residential director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for residential director in Springfield, MA is $65,185.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $70,800.00 per year, depending on experience, location, and employer.

What is a residential director?

Residential Directors are professionals responsible for overseeing the daily operations and management of residential facilities, such as dormitories, group homes, or student housing. They ensure a safe, supportive, and inclusive living environment for residents by supervising staff, implementing policies, and addressing residents' needs and concerns. Residential Directors often coordinate programs and activities, handle conflict resolution, and serve as a liaison between residents and administration.

What does a residential director do?

As a residential director, you manage the daily operations of a group home or a similar facility. Common duties include daily clinical oversight and administrative management, working on the annual budget and maintaining monthly expense reports, working to monitor finances, supervising the staff and fostering professional development, and ensuring smooth operation of the facility. You play a role in planning activities for the residents and making sure that they occur on time. You maintain all regulatory and agency standards through supervision and ensuring the proper documentation.

What are the key skills and qualifications needed to thrive as a residential director, and why are they important?

To thrive as a Residential Director, you need strong leadership abilities, experience in residential services or social work, and typically a bachelor's degree in a related field. Familiarity with case management software, compliance regulations, and crisis intervention protocols is important. Exceptional interpersonal skills, problem-solving, and the capacity to motivate and manage staff set outstanding candidates apart. These competencies ensure effective oversight of residential programs, promote resident well-being, and maintain regulatory standards.

What are some common challenges residential directors face when managing staff and residents, and how can these be addressed?

Residential Directors often encounter challenges such as balancing the diverse needs of residents with organizational policies, managing staff turnover, and ensuring compliance with regulatory standards. Effective communication and strong leadership skills are essential in addressing these issues, as is fostering a supportive team environment. Regular training, open feedback channels, and clear procedures help Residential Directors create a positive living and working atmosphere for both staff and residents.

What is the difference between Residential Director vs Residential Program Manager?

AspectResidential Director
Required CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; relevant certifications may be preferred.
Work EnvironmentLeads residential facilities, overseeing staff and resident care in group homes or treatment centers.
Employer & IndustryCommonly employed by social service agencies, non-profits, or healthcare organizations.
Search & Comparison IntentBoth roles focus on residential settings but differ in scope and leadership responsibilities.

The Residential Director typically holds a higher leadership role, overseeing multiple programs or facilities, while a Residential Program Manager manages day-to-day operations within a specific program. Both roles require relevant credentials and experience in residential care, but the Director position involves broader strategic oversight.

How do you become a residential director?

To become a residential director, candidates typically need a bachelor's degree in social work, psychology, or a related field, along with relevant experience in residential or social services. Leadership skills, knowledge of regulations, and certifications such as CPR or first aid are often required, and some positions may require a state license or additional training.

What skills do you need to be a residential director?

A residential director needs strong leadership, communication, and organizational skills to manage staff and residents effectively. They should have experience in conflict resolution, problem-solving, and often require knowledge of safety protocols and relevant certifications such as CPR or first aid. Additionally, interpersonal skills and the ability to handle stressful situations are essential for success in this role.

What are the most commonly searched types of Residential jobs in Springfield, MA?

The most popular types of Residential jobs in Springfield, MA are:

What are popular job titles related to Residential Director jobs in Springfield, MA?

For Residential Director jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Residential Director jobs in Springfield, MA look for?

The top searched job categories for Residential Director jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Residential Director jobs?

Cities near Springfield, MA with the most Residential Director job openings:

Infographic showing various Residential Director job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $65,185 per year, or $31.3 per hour.

Residential Instructor (LSI, DSP, RI)

Alternative Services Connecticut, Inc

Glastonbury, CT โ€ข On-site

$20.20 - $22.41/hr

Full-time

Posted 29 days ago


Job description

POSITION RESPONSIBILITIES:Monitor consumer behavior and implement consumer behavior management programs or other programs as applicable. Document everything on appropriate forms.Document all shift activities and incidents in the log and on consumers in Therap.Provide programmatic and statistical reports as required.Maintain safety, appearance and cleanliness of home. Conduct sanitation and safety inspections of all internal and external areas of equipment/house. Make minor repairs and/or alerts supervisor to potential major problems.Maintain a professional attitude with co-workers, management, outside agencies, etc.Responsible to know consumers location at all times and has knowledge of and implements all Agency policies and procedures governing Agency operations including: Medication administration policies, key control, following consumer's IP's, evacuation and emergency procedures, etc, compliance with licensing regulations, and DDS contracts.Alert appropriate personnel immediately regarding problems or unusual occurrences. Complete incident reports pertaining to consumers and/or workers compensation in a timely and accurate manner.Alert appropriate personnel immediately regarding problems or unusual occurrences. Complete incident reports pertaining to consumers and/or workers compensation in a timely and accurate manner.To implement and adhere to all policies, procedures, and/or legal and program commitments to consumers as required by the Connecticut Department of Developmental Services, ASI and other state agencies and federal agencies.To fulfill delegated responsibilities and report at staff meetings on such duties as required.Act as an advocate and appropriate role model for consumers, and to treat individuals with respect and dignity.Assist or complete any necessary hygiene needed for consumers.Document on appropriate forms all activity pertaining to the welfare of the home or consumer. This is to include but not limited to the following areas:Consumer/Visitor movement to or from home.Unusual incidents involving consumers, staff or other persons affecting the home.Seizures, the administration of medication, medication errors, accidents or other medical emergencies.Noticeable changes in consumer conduct, either positive or negative.Distribute all medications according to each consumer's medication schedule and DDS Medication Certification guidelines and Agency policies.Provide activities or programs (internally and externally) for consumers during each shift. Organize, supervise and interact with consumers from home and other group homes if applicable according to the needs and wants of the consumers.Provide counseling or reinforcement to assigned consumers in order to address issues of progress, problems, interests, etc.Assist in supervising and safely transporting residents to community activities, day programs, social events, etc.Know and follow emergency home procedures for fire, hurricanes, power outages, accidents or other serious incidents affecting residents.Assist guardians, parents and other people in understanding and working towards implementing normalization/person-centered-planning principles in contact with consumer.Report and immediately respond to any violation of individuals' rights directly to the Executive Director or designee. Participates in investigations as directed by the Executive Director or designee.Assist in shopping, meal preparation, set-up and clean-up when on duty.Attend in-service training, seminars or other opportunities for professional development as made available by the Agency. Provide training for Agency personnel as required. Actively participates in staff meeting, trainings, etc.Has thorough working knowledge of Agency policies and procedures.Other duties as assigned by the Residential Manager, Assistant Residential Manager or from the upper management team.Have to follow Behavior support plan and document. GENERAL FUNCTION:The Residential Instructor is responsible for the daily aspects of consumer supervision and program operations. Ensures all consumer progress is followed accurately and in a timely manner. Implements all Agency policies and procedures pertaining to the safety and welfare of the consumers and Agency property. Provides a fun, safe and healthy environment for the individuals. QUALIFICATIONS:Minimum possession of a High School Diploma or a G.E.D.Minimum two years experience working with individuals with developmentally disabilities or that are dually diagnosed. Experience requirement may be substituted with education on a year for year basis.Valid drivers license and the ability to be insured by our insurance company throughout employment. Individual may be required to travel in the course of their daily work using the Agency vehicle or their own vehicle.Must have excellent interpersonal skills.The ability to obtain and maintain certifications in CPR, First Aid, PMT and DDS State Medication Administration. The ability to lift up to 75 pounds, transfer and physically intervene with individuals as required.  ACCOUNTABILITY:The Residential Instructor is directly accountable to the Residential Manager or said other person as may be substituted for the Residential Manager. (Please note the intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this position. Residential Instructors may be required to perform other job-related tasks other than those specifically presented in this description.) Shifts as Follows: Friday12 am - 10 amSaturday12 am - 10 amSunday12 am - 10 amMondayOFFTuesdayOFFWednesdayOFFThursdayOFF