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Residential Manager Jobs in Springfield, MA (NOW HIRING)

Community Residences

Resident. Instructor

South Windsor, CT · On-site

$17 - $18.75/hr

Residential Manager, Residential Assistant Manager ESSENTIAL JOB FUNCTIONS * Create a nurturing, positive learning environment and develop strategies to help the clients cope effectively with social ...

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Residential Manager information

See Springfield, MA salary details

$28.4K

$54.9K

$91.8K

How much do residential manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for residential manager in Springfield, MA is $54,943.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $60,400.00 per year, depending on experience, location, and employer.

What is a residential manager?

A residential manager ensures quality hospitality and care service is being provided to residents in a group home, or for those with intellectual disabilities, keeping efficiency and affordability in mind. As a residential manager, it’s your job to oversee care being provided and offer suggestions to staff to increase residents’ quality of life. You’re also expected to maintain compliance with legal quality standards within your facility, handle emergencies concerning correct procedures, and organize activities to create a community and positive relationships among residents. Duties include various administrative tasks and assisting with hiring, promoting, and firing staff as well as orientation, coaching, and training. Desired skills for this career include leadership and team building. Qualifications include a bachelor’s degree in social sciences, education, or a related field as well as industry experience in senior management or supervisory roles. Residential manager jobs also exist in the hotel and commercial property industries.

What are the key skills and qualifications needed to thrive as a residential manager?

To thrive as a Residential Manager, you need strong leadership, organizational skills, and experience in property management, often supported by a relevant degree or certification. Familiarity with property management software, budgeting tools, and compliance systems is typically required. Excellent interpersonal skills, conflict resolution abilities, and attention to detail help you effectively manage tenants and staff. These skills ensure smooth property operations, tenant satisfaction, and legal compliance in residential environments.

How does a residential manager typically collaborate with staff and residents to ensure a positive living environment?

Residential Managers work closely with both staff and residents to maintain a safe, supportive, and well-organized living environment. They regularly meet with staff members—such as maintenance personnel, support workers, and administrative staff—to coordinate schedules, address concerns, and ensure compliance with policies. Additionally, they facilitate communication with residents through meetings or individualized check-ins to address needs and resolve conflicts. Building trust and encouraging open dialogue are key aspects, helping foster a community atmosphere where issues are promptly addressed and everyone feels heard.

What is the difference between Residential Manager vs Property Manager?

AspectResidential ManagerProperty Manager
CredentialsOften requires property management certification or real estate licenseTypically requires real estate license or property management certification
Work EnvironmentManages residential communities, apartments, or housing complexesManages various property types, including residential, commercial, or industrial
Employer & IndustryReal estate firms, property management companies, housing associationsReal estate firms, property management companies, landlords
Primary FocusResident satisfaction, lease management, property upkeepProperty operations, leasing, rent collection, maintenance coordination

While both roles involve managing properties, a Residential Manager primarily oversees residential communities, focusing on resident relations and property maintenance. A Property Manager may handle a broader range of property types and responsibilities. The roles often overlap, but the Residential Manager's scope is more specialized in residential settings.

More about Residential Manager jobs

What are the most commonly searched types of Residential jobs in Springfield, MA?

The most popular types of Residential jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Residential Manager jobs?

Cities near Springfield, MA with the most Residential Manager job openings:

Residential Manager jobs near you
Infographic showing various Residential Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $53,588 per year, or $25.8 per hour.

Residential Supportive Housing Assistant Manager

Favarh Inc

Bloomfield, CT • On-site

$52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Job Title: Supportive Housing Assistant Manager 
Location: Bloomfield, CT
Employment Type: Full-Time, Exempt

Schedule: Tuesday–Saturday, 2nd Shift, 12:00 PM–8:00 PM

Annual Salary: $52,499.98

Reports To: Residential Manager
Department: Residential Services

About Favarh

Founded in 1958, Favarh – The Arc of the Farmington Valley supports more than 350 individuals with intellectual and developmental disabilities in living as independently and inclusively as possible.

Our Mission

To help each person achieve their personal best.

Our Vision

A future where every person with an intellectual or developmental disability lives in the community with the support they need to thrive.

About the Role

Favarh is seeking a dedicated Assistant Manager to support the daily operations of our residential site in Avon. This role assists the Residential Manager in supervising staff, coordinating services, and ensuring safe, respectful, and person-centered supports that promote independence and quality of life for participants.

The Assistant Manager may serve as the point of contact in the Manager’s absence and plays a key role in staff leadership, medication oversight, documentation, and implementation of individual and behavioral programs.

Key Responsibilities

Supervision & Operations

  • Support daily residential operations and assist with staff supervision and scheduling

  • Provide on-the-floor orientation and training to residential staff

  • Ensure compliance with agency policies, DDS regulations, and program standards

  • Remain on duty until relief staff is secured when necessary

Participant Support & Program Coordination

  • Implement daily routines and individual support plans

  • Promote participant advocacy, independence, and human and civil rights

  • Provide individual counseling for minor adjustment issues and escalate concerns as needed

  • Assist with implementation of behavioral programs and restraint procedures per policy

Medication Administration & Health Oversight

  • Oversee accurate and timely medication administration in coordination with nursing staff

  • Maintain medication records and order medications as needed

  • Ensure compliance with medication administration regulations

Documentation & Communication

  • Complete daily communication, nursing, medication, and behavioral logs

  • Utilize Therap for all program documentation and ensure staff compliance and training

  • Report operational issues and recommend improvements to the Residential Manager

  • Attend required meetings, trainings, and agency events

Transportation & Community Engagement

  • Ensure transportation needs are met in accordance with policies and procedures

  • Promote positive public relations and participate in agency fundraising and special events

Minimum Qualifications

  • Two (2) years of college in Human Services, Special Education, or a related field, or equivalent experience

  • Minimum two (2) years of experience in residential, health, education, rehabilitation, or human services preferred

  • Valid Connecticut Driver’s License (or Rideshare-approved state license); must be insurable

  • Ability to obtain Medication Administration Certification and PMT within 6 months of hire

  • Completion of required Residential Trainings within designated timeframes

  • Strong communication, leadership, problem-solving, and interpersonal skills

  • Ability to implement restraint procedures and administer CPR safely

Physical & Work Environment Requirements

  • Stand/walk 4–6 hours; sit/drive 1–3 hours

  • Lift 20–50 pounds

  • Frequent bending, twisting, squatting, climbing, and reaching

  • Repetitive grasping, fine manipulation, pushing/pulling, and foot control operation

  • Vision requirements include close, distance, depth perception, and focus adjustment

Why Join Us?

Favarh offers a supportive, mission-driven work environment with competitive benefits, including:

  • Eligibility for Public Service Loan Forgiveness (PSLF)

  • Generous PTO and paid holidays

  • Medical insurance (Opt-In. Tiered by years of service)

  • Free dental, vision, life insurance, and long-term disability

  • 403(b) retirement plan with employer contribution up to 12%

  • Employer-funded EBHRA Health Reimbursement Plan (Up to $2200)

  • Employee referral bonuses, discounted fitness memberships, EAP, and internal advancement opportunities

Ready to Make an Impact?

Apply today at www.favarh.org/careers and join a team dedicated to helping individuals with intellectual and developmental disabilities achieve their personal best.

Favarh is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive workplace. We participate in E-Verify to confirm employment eligibility.