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Residential Manager Jobs in Springfield, MA (NOW HIRING)

Vinfen

Lead Residential Counselor

Windsor, CT · On-site

$24.83/hr

Overview A Lead Residential Counselor provides direct support to people with behavioral conditions ... money management, ADLs, grocery shopping, meal planning and cooking, household chores and other ...

Vinfen

Lead Residential Counselor

Windsor, CT · On-site

$24.83/hr

A Lead Residential Counselor provides direct support to people with behavioral conditions as well ... money management, ADLs, grocery shopping, meal planning and cooking, household chores and other ...

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All JobsResidential JobsResidential Manager JobsResidential Manager Jobs in Springfield, MA

Residential Manager information

See Springfield, MA salary details

$28.4K

$54.9K

$91.7K

How much do residential manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for residential manager in Springfield, MA is $54,867.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $60,300.00 per year, depending on experience, location, and employer.

What is the difference between Residential Manager vs Property Manager?

AspectResidential ManagerProperty Manager
CredentialsOften requires property management certification or real estate licenseTypically requires real estate license or property management certification
Work EnvironmentManages residential communities, apartments, or housing complexesManages various property types, including residential, commercial, or industrial
Employer & IndustryReal estate firms, property management companies, housing associationsReal estate firms, property management companies, landlords
Primary FocusResident satisfaction, lease management, property upkeepProperty operations, leasing, rent collection, maintenance coordination

While both roles involve managing properties, a Residential Manager primarily oversees residential communities, focusing on resident relations and property maintenance. A Property Manager may handle a broader range of property types and responsibilities. The roles often overlap, but the Residential Manager's scope is more specialized in residential settings.

What are the key skills and qualifications needed to thrive as a residential manager?

To thrive as a Residential Manager, you need strong leadership, organizational skills, and experience in property management, often supported by a relevant degree or certification. Familiarity with property management software, budgeting tools, and compliance systems is typically required. Excellent interpersonal skills, conflict resolution abilities, and attention to detail help you effectively manage tenants and staff. These skills ensure smooth property operations, tenant satisfaction, and legal compliance in residential environments.

What is a residential manager?

A residential manager ensures quality hospitality and care service is being provided to residents in a group home, or for those with intellectual disabilities, keeping efficiency and affordability in mind. As a residential manager, it’s your job to oversee care being provided and offer suggestions to staff to increase residents’ quality of life. You’re also expected to maintain compliance with legal quality standards within your facility, handle emergencies concerning correct procedures, and organize activities to create a community and positive relationships among residents. Duties include various administrative tasks and assisting with hiring, promoting, and firing staff as well as orientation, coaching, and training. Desired skills for this career include leadership and team building. Qualifications include a bachelor’s degree in social sciences, education, or a related field as well as industry experience in senior management or supervisory roles. Residential manager jobs also exist in the hotel and commercial property industries.

How does a residential manager typically collaborate with staff and residents to ensure a positive living environment?

Residential Managers work closely with both staff and residents to maintain a safe, supportive, and well-organized living environment. They regularly meet with staff members—such as maintenance personnel, support workers, and administrative staff—to coordinate schedules, address concerns, and ensure compliance with policies. Additionally, they facilitate communication with residents through meetings or individualized check-ins to address needs and resolve conflicts. Building trust and encouraging open dialogue are key aspects, helping foster a community atmosphere where issues are promptly addressed and everyone feels heard.
More about Residential Manager jobs
What are the most commonly searched types of Residential jobs in Springfield, MA? The most popular types of Residential jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Residential Manager jobs? Cities near Springfield, MA with the most Residential Manager job openings:
Residential Manager jobs near you
Infographic showing various Residential Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $53,588 per year, or $25.8 per hour.

RESIDENTIAL SUPPORT SPECIALIST - PART-TIME

InterCommunity, Inc.

Hartford, CT • On-site

$17.25 - $20.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Job Type
Part-time
Description
We Did It Again!
InterCommunity is a 2025 Healthcare Top Workplaces Winner!
VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS - including 2025!
Join a Mission That Matters
InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone - regardless of life situation or ability to pay.
We offer same-day primary care and a wide range of behavioral health services across our community health centers in:
  • 281 Main St., East Hartford
  • 40 Coventry St., Hartford
  • 828 Sullivan Ave., South Windsor

Our Addiction Services Division provides a full continuum of care, including:
  • Primary care integration
  • Residential detox and treatment
  • Outpatient mental health and substance use services for adults and children
  • Intensive outpatient programs
  • Employment and community support
  • Mobile crisis evaluations
  • Judicial support services
  • Social rehabilitation

Why Work With Us?
At InterCommunity, we believe your well-being matters - at work and beyond. That's why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.
Our Benefits Include:
  • Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
  • Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
  • Voluntary vision coverage.
  • Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
  • Supplemental Life Insurance available.
  • 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
  • Career advancement opportunities in a supportive, mission-driven environment.

Summary:
The Residential Support Specialist should be a responsible individual who provides supervision of the residents in the program during assigned hours. In addition, under the direct supervision of the Program Manager or designee, he/ she coordinates and facilitates social programs and groups for residents.
Essential Duties & Responsibilities:
  • Responsible for supervision and safety of residents in all daily activities, including monitoring as required, room safety checks,
    providing orientation and responding to all requests and emergencies.
  • Maintains all necessary documentation on client activity during shift
  • Conducts individual and group social-rehabilitation and care coordination activities
  • May be required to transport clients in personal or Agency vehicle
  • In the event of staff shortage, may be required to work past scheduled hours until a relief staff can be found
  • Perform other related tasks as required

*All agency staff are required to attend all mandatory department/agency meetings and trainings*
* All Residential Support Staff Employees MUST show proof of CPR Certification within 60 days of official start date.
Schedule:
Mondays and Fridays, 3:00 PM - 11:30 PM
Requirements
Education &/Or Experience:
  • Associates or Bachelor's Degree in Human Services field or high school diploma (G.E.D.)
  • A current active CNA/MA Certification for the State of Connecticut, Peer Support Specialist Certification, 3 years of experience in residential setting preferred.
  • Working knowledge of substance abuse and/or mental health treatment.
  • All Residential Support Staff Employees are required to show proof of a CPR Certification within 60 days of official start date.
  • Valid Driver License (Preferred).

Competencies:
  • Initiative
  • Time Management
  • Decision Making
  • Communication Proficiency
  • Organization Skills
  • Computer competency

Apply