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Residential Manager Jobs in Springfield, MA (NOW HIRING)

Vinfen

Lead Residential Counselor

Enfield, CT

$24.83/hr

The Lead Residential Counselor, provides direct support to people with with behavioral conditions ... money management, ADLs, grocery shopping, meal planning and cooking, household chores and other ...

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All JobsResidential JobsResidential Manager JobsResidential Manager Jobs in Springfield, MA

Residential Manager information

See Springfield, MA salary details

$28.4K

$54.9K

$91.8K

How much do residential manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for residential manager in Springfield, MA is $54,943.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $60,400.00 per year, depending on experience, location, and employer.

What is a residential manager?

A residential manager ensures quality hospitality and care service is being provided to residents in a group home, or for those with intellectual disabilities, keeping efficiency and affordability in mind. As a residential manager, it’s your job to oversee care being provided and offer suggestions to staff to increase residents’ quality of life. You’re also expected to maintain compliance with legal quality standards within your facility, handle emergencies concerning correct procedures, and organize activities to create a community and positive relationships among residents. Duties include various administrative tasks and assisting with hiring, promoting, and firing staff as well as orientation, coaching, and training. Desired skills for this career include leadership and team building. Qualifications include a bachelor’s degree in social sciences, education, or a related field as well as industry experience in senior management or supervisory roles. Residential manager jobs also exist in the hotel and commercial property industries.

What are the key skills and qualifications needed to thrive as a residential manager?

To thrive as a Residential Manager, you need strong leadership, organizational skills, and experience in property management, often supported by a relevant degree or certification. Familiarity with property management software, budgeting tools, and compliance systems is typically required. Excellent interpersonal skills, conflict resolution abilities, and attention to detail help you effectively manage tenants and staff. These skills ensure smooth property operations, tenant satisfaction, and legal compliance in residential environments.

How does a residential manager typically collaborate with staff and residents to ensure a positive living environment?

Residential Managers work closely with both staff and residents to maintain a safe, supportive, and well-organized living environment. They regularly meet with staff members—such as maintenance personnel, support workers, and administrative staff—to coordinate schedules, address concerns, and ensure compliance with policies. Additionally, they facilitate communication with residents through meetings or individualized check-ins to address needs and resolve conflicts. Building trust and encouraging open dialogue are key aspects, helping foster a community atmosphere where issues are promptly addressed and everyone feels heard.

What is the difference between Residential Manager vs Property Manager?

AspectResidential ManagerProperty Manager
CredentialsOften requires property management certification or real estate licenseTypically requires real estate license or property management certification
Work EnvironmentManages residential communities, apartments, or housing complexesManages various property types, including residential, commercial, or industrial
Employer & IndustryReal estate firms, property management companies, housing associationsReal estate firms, property management companies, landlords
Primary FocusResident satisfaction, lease management, property upkeepProperty operations, leasing, rent collection, maintenance coordination

While both roles involve managing properties, a Residential Manager primarily oversees residential communities, focusing on resident relations and property maintenance. A Property Manager may handle a broader range of property types and responsibilities. The roles often overlap, but the Residential Manager's scope is more specialized in residential settings.

More about Residential Manager jobs

What are the most commonly searched types of Residential jobs in Springfield, MA?

The most popular types of Residential jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Residential Manager jobs?

Cities near Springfield, MA with the most Residential Manager job openings:

Residential Manager jobs near you
Infographic showing various Residential Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $53,588 per year, or $25.8 per hour.

101-09 Assistant Residential House Manager

Venture Community Services Inc

Spencer, MA • On-site

$17.50 - $19/hr

Full-time

Posted 19 days ago

Venture Community Services rating

5.9

Company rating: 5.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Job Type
Full-time
Description
Assistant Residential House Manager - Sign on Bonus! New Pay Rate! Paid Training!
Schedule: Tues-Thurs 2p-10p, Fri 12p-8p, Sat 8a-4p
Full Time: 40 Hours
Pay rate: $17.50-$19.00 per hour - paid training provided by Venture!
Sign on Bonus: $1000 for full-time employees
The Assistant Residential House Manager reports to the Residential House Manager. The assistant is responsible for the general daily care of program individual/service recipients and for primary program service delivery. Essential skills include empathy, compassion, teamwork, striving for excellence, willingness to learn, and a desire for a challenging growth opportunity. The Assistant Residential House Manager will assume the responsibility of the Residential House Manager in their absence. This position will be compensated on an hourly basis.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Development and implementation of ISP's, behavior plans and assessments to insure individual input, relevance to program goals, feasibility and capabilities of individuals. To include participation in creating, developing and implementing behavior plans.
  • Serve as programmatic supervisor to Direct Support Professionals.
  • Consistently communicate information to Direct Support Professionals, parents, guardians and day programs as designated by Residential House Manager.
  • Oversee handling of individual accounts, and the house budget as directed by the Residential House Manager.
  • Ensure monthly fire drills are completed in accordance with DDS regulations.
  • Identify renovation/repair needs of the program.
  • Identify and follow through on maintenance needs of vehicle.
  • Attend meetings with management personnel from other agencies and the Department of Developmental Services as requested by Residential House Manager.
  • Attend annual and semi-annual reviews as assigned by Residential House Manager.
  • Prepare weekly staff meeting agenda specific to individual centered issues and programmatic issues.
  • Coordinate and assist with planning of individual leisure/recreation time.
  • In the absence of the Residential House Manager perform all functions of that position.
  • In the absence of the Residential House Manager communicate with Administrative personnel on the day-to-day operation of the program.
  • Insure the program maintains the standard outlined in the Department of Developmental Services Mission Statement, the Survey and Certification Tool, as well as requirements of Performance Based Objectives.
  • Maintain records and document daily data.
  • Educate, supervise and monitor individual self-medication programs.
  • Educate and train individuals in goals and objectives specified in ISP.
  • Educate and assist individuals with meal preparation and food shopping.
  • Educate and assist individuals with finances, banking, receipts, purchasing and maintain records.
  • Educate, transport, accompany and provide supervision to individuals in/to their place of worship.
  • Physically assist individuals in transfer and carries, both ambulatory and non-ambulatory.
  • Physically escort/restrain individual during emergency situations or behavioral episodes, physically assist individuals in bathing and personal hygiene tasks which may include lifts and supports to individuals with body weights of 150-250 pounds.
  • Implement Agency policies and procedures as defined in the Agency Policy and Procedure Manual.
  • Maintain confidentiality and positive demeanor while successfully juggling multiple priorities simultaneously.
  • Promote cost effectiveness by monitoring electric and telephone usage, etc.
  • Complete Supervisors Training.

Assistant Residential House Manager will be assigned specific responsibilities which may include but are not limited to:
Advocate: All full time staff will have advocate responsibilities for one of the people living in the home.
  • Responsible for preparation of Advocate Agenda for staff meetings and lead discussion concerning the person.
  • Prepare all data and documentation for End of Month submission
  • Ensure all records are complete, neat and in proper order
  • Assure all medical, dental, personal, and social needs are met.
  • Perform safety check of home, van and grounds utilizing safety checklist and report at staff meeting.
  • Attend Safety Committee meetings quarterly.
  • Bring report back to safety meeting regarding general and seasonal safety issues.
  • Maintain ongoing focus on safety and best practice within the program.
  • Healthy Eating Officer's will comply with Agency standards set-forth in the Nutritional Healthy Eating Policy and Procedure, Agency training, any and all training materials utilized to support the policy and procedure, and all duties outlined in the Direct Care/Healthy Eating Officer job description.
  • Participate in 'Food for Health' training.
  • Prepare weekly menus in compliance with dietary orders/needs of the individuals.
  • Lead staff meeting discussions around healthy eating.
  • Take primary responsibility for preparing shopping lists and maintaining healthy pantry/freezer items in the house.
  • Role model healthy eating practices (i.e. meal preparation and demonstrations)

MARGINAL DUTIES AND RESPONSIBILITIES:
  • Assist Residential House Manager in evaluating Direct Support Professionals.
  • Ability to coordinate and conduct staff meetings in absence of Residential House Manager.
  • Coordinate ongoing medical, dental, psychiatric services as needed or directed by Residential House Manager to ensure optimal health to the individuals.
  • Create daily working schedule in the absence of the Residential House Manager and provide emergency coverage as necessary.
  • Implement staff recognition.
  • Maintain First Aid, CPR, MAP & Safety Care certifications.
  • Complete Agency Orientation.
  • Maintain trainings specific to individual programmatic issues.
  • Complete forms, questionnaires and reports as required.

PHYSICAL AND MENTAL REQUIREMENTS:
  • Ability to identify report and follow instructions and manage priorities.
  • Ability to work a flexible schedule to include overtime, sleepover coverage (2-4 nights weekly), and night awake coverage as needed.
  • Good written and verbal communication skills.
  • Excellent interpersonal skills
  • Actions should reflect judgment that would not jeopardize the health and safety of the individual.
  • Ability to maintain effective time management skills.
  • Ability to advocate and establish rapport with the disabled population, their families and co-workers, and service providers.
  • Collaborate with Residential House Manager on all necessary issues.

Requirements
  • Associates degree preferred and one year experience in a residential program.
  • Must be 21+ years old, have a High School Diploma or GED, a valid driver's license, daily use of a car on site (preferred but not required) and be available by telephone for daily contact.

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