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Residential Director Jobs in Springfield, MA (NOW HIRING)

A Lead Residential Counselor provides direct support to people with behavioral conditions as well as intellectual and developmental disabilities in a small group residential setting or an individual ...

Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community. And with over 3 ...

HS Graduate/GED Seeking Direct Support Professionals to provide service for our client in the ... Residential Aide Class: Type: INDEPENDENT CONTRACTOR 1099 Ref. No.: 1294927-16 BC: #DTG104 Company:

HS Graduate/GED Seeking Direct Support Professionals to provide service for our client in the ... Residential Aide Class: Type: INDEPENDENT CONTRACTOR 1099 Ref. No.: 1294927-13 BC: #DTG104 Company:

HS Graduate/GED Seeking Direct Support Professionals to provide service for our client in the ... Residential Aide Class: Type: INDEPENDENT CONTRACTOR 1099 Ref. No.: 1294927-14 BC: #DTG104 Company:

HS Graduate/GED Seeking Direct Support Professionals to provide service for our client in the ... Residential Aide Class: Type: INDEPENDENT CONTRACTOR 1099 Ref. No.: 1294927-16 BC: #DTG104 Company:

... Direct Care Workers / Direct Support Professionals Title: Residential Aide $17.25+/hr Class ... Residential Aide Type: INDEPENDENT CONTRACTOR 1099 Ref. No.: 1320148-3 BC: #DTG104 Company: Delta-T ...

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Residential Director information

See Springfield, MA salary details

$32.9K

$65.2K

$104.6K

How much do residential director jobs pay per year?

As of Sep 3, 2026, the average yearly pay for residential director in Springfield, MA is $65,185.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $70,800.00 per year, depending on experience, location, and employer.

What is a residential director?

Residential Directors are professionals responsible for overseeing the daily operations and management of residential facilities, such as dormitories, group homes, or student housing. They ensure a safe, supportive, and inclusive living environment for residents by supervising staff, implementing policies, and addressing residents' needs and concerns. Residential Directors often coordinate programs and activities, handle conflict resolution, and serve as a liaison between residents and administration.

What does a residential director do?

As a residential director, you manage the daily operations of a group home or a similar facility. Common duties include daily clinical oversight and administrative management, working on the annual budget and maintaining monthly expense reports, working to monitor finances, supervising the staff and fostering professional development, and ensuring smooth operation of the facility. You play a role in planning activities for the residents and making sure that they occur on time. You maintain all regulatory and agency standards through supervision and ensuring the proper documentation.

What are the key skills and qualifications needed to thrive as a residential director, and why are they important?

To thrive as a Residential Director, you need strong leadership abilities, experience in residential services or social work, and typically a bachelor's degree in a related field. Familiarity with case management software, compliance regulations, and crisis intervention protocols is important. Exceptional interpersonal skills, problem-solving, and the capacity to motivate and manage staff set outstanding candidates apart. These competencies ensure effective oversight of residential programs, promote resident well-being, and maintain regulatory standards.

What are some common challenges residential directors face when managing staff and residents, and how can these be addressed?

Residential Directors often encounter challenges such as balancing the diverse needs of residents with organizational policies, managing staff turnover, and ensuring compliance with regulatory standards. Effective communication and strong leadership skills are essential in addressing these issues, as is fostering a supportive team environment. Regular training, open feedback channels, and clear procedures help Residential Directors create a positive living and working atmosphere for both staff and residents.

What is the difference between Residential Director vs Residential Program Manager?

AspectResidential Director
Required CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; relevant certifications may be preferred.
Work EnvironmentLeads residential facilities, overseeing staff and resident care in group homes or treatment centers.
Employer & IndustryCommonly employed by social service agencies, non-profits, or healthcare organizations.
Search & Comparison IntentBoth roles focus on residential settings but differ in scope and leadership responsibilities.

The Residential Director typically holds a higher leadership role, overseeing multiple programs or facilities, while a Residential Program Manager manages day-to-day operations within a specific program. Both roles require relevant credentials and experience in residential care, but the Director position involves broader strategic oversight.

How do you become a residential director?

To become a residential director, candidates typically need a bachelor's degree in social work, psychology, or a related field, along with relevant experience in residential or social services. Leadership skills, knowledge of regulations, and certifications such as CPR or first aid are often required, and some positions may require a state license or additional training.

What skills do you need to be a residential director?

A residential director needs strong leadership, communication, and organizational skills to manage staff and residents effectively. They should have experience in conflict resolution, problem-solving, and often require knowledge of safety protocols and relevant certifications such as CPR or first aid. Additionally, interpersonal skills and the ability to handle stressful situations are essential for success in this role.

What are the most commonly searched types of Residential jobs in Springfield, MA?

The most popular types of Residential jobs in Springfield, MA are:

What are popular job titles related to Residential Director jobs in Springfield, MA?

For Residential Director jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Residential Director jobs in Springfield, MA look for?

The top searched job categories for Residential Director jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Residential Director jobs?

Cities near Springfield, MA with the most Residential Director job openings:

Infographic showing various Residential Director job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $65,185 per year, or $31.3 per hour.

Residential Support Staff DDS

Corporation for Public Management

Somers, CT • On-site

$18 - $20/hr

Other

Re-posted 20 days ago


Job description

Summary
The Residential Support Staff is a member of a team that provides direct care support to individuals with developmental and intellectual disabilities. The Residential Support Staff is primarily responsible for ensuring that each assigned individual is provided with active treatment that will afford the opportunity to enhance his/her daily living skills.
Duties and Responsibilities
• Implement goals and strategies consistent with DDS guidelines and CPM policies.
• Implement program goals and document progress according to teaching strategy.
• Provide transportation for medical, programmatic, and recreational requirements.
• Maintain required vehicle mileage, service, and safety documentation.
• Provide escort and efficient provision of medical progress notes, timely doctors' orders, and appointments.
• Track and document behavioral and programmatic data in an accurate and timely manner.
• Respond efficiently to crises and emergencies with a calm and reasoned response as necessary or directed by coordinator/supervisor or other member of the management team.
• Report all serious incidents to coordinator/supervisor or other members of the management team.
• All other duties assigned by Coordinator.
Qualifications
• Education - High School diploma or GED.
• Knowledge of DDS systems.
• Knowledge of basic computer technology and software applications such as Microsoft Word, Excel and Outlook.
• Valid Driver's License and reliable transportation.
• Medication Certification through DDS, First Aid, CPR and PMT certifications must be acquired within six months of hire date and maintained throughout employment.
Schedule: Shifts available - 1st and 2nd Shift