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Residential Associate Jobs (NOW HIRING)

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Residential Associate information

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$33K

$52.9K

$74.5K

How much do residential associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for residential associate in the United States is $52,933.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $64,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a residential associate, and why are they important?

To thrive as a Residential Associate, you need a solid understanding of property management, tenant relations, and basic maintenance, often supported by a high school diploma or relevant experience. Familiarity with property management software, leasing systems, and basic building maintenance tools is typically required. Strong interpersonal skills, problem-solving abilities, and professionalism help build positive tenant relationships and handle resident concerns effectively. These competencies are crucial for ensuring smooth property operations, resident satisfaction, and the overall success of the residential community.

What is the difference between Residential Associate vs Maintenance Technician?

AspectResidential AssociateMaintenance Technician
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in property management or customer serviceHigh school diploma; certifications in HVAC, plumbing, or electrical work often preferred
Work EnvironmentApartment complexes, residential communities, property management officesResidential buildings, maintenance shops, on-site or in-field
Employer & Industry UsageProperty management companies, real estate firms, residential communitiesProperty management, facilities maintenance, residential buildings
Common Search & Comparison IntentYesYes

The Residential Associate primarily focuses on customer service, leasing support, and resident relations within residential communities. In contrast, Maintenance Technicians handle repairs, upkeep, and technical maintenance tasks. While both roles work in residential settings and may require similar certifications, the Residential Associate emphasizes resident interaction, whereas the Maintenance Technician concentrates on physical maintenance and repairs.

What is a residential associate?

Residential Associates are professionals who support the daily operations and well-being of residents in facilities such as group homes, assisted living communities, or rehabilitation centers. Their duties often include supervising residents, assisting with daily activities, ensuring safety, and providing emotional support. Residential Associates work closely with both residents and other staff to maintain a positive and structured living environment. They may also help implement care plans and assist with basic administrative tasks. This role is essential for creating a safe, supportive, and engaging environment for individuals who require residential care.

What are some common challenges residential associates face when working with residents in group living settings?

Residential Associates often encounter the challenge of supporting residents with diverse backgrounds, personalities, and needs while maintaining a safe and structured environment. Handling conflicts or behavioral issues, ensuring adherence to house policies, and providing emotional support are integral parts of the role. Effective communication, patience, and strong problem-solving skills are essential to navigate these situations and foster a positive community atmosphere. Team collaboration and regular training also help Residential Associates manage these challenges successfully.
What cities are hiring for Residential Associate jobs? Cities with the most Residential Associate job openings:
What are the most commonly searched types of Residential jobs? The most popular types of Residential jobs are:
What states have the most Residential Associate jobs? States with the most job openings for Residential Associate jobs include:
Infographic showing various Residential Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,933 per year, or $25.4 per hour.

Residential Associate

Community Counseling Solutions

Boardman, OR โ€ข On-site

$19.42 - $27.74/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Job description

Description

JOB TITLE: Residential Associateย 

FLSA: 6 positions are .9 FTE (36 hours/wk) positions and 3 positions that are .2 (8 hours/wk) SHIFTS: day/night weekday/weekendย 

LOCATION: STAR (Specialized Treatment and Resilience Center) Boardmanย 

SUPEVISOR: Facility Assistant Administratorย 

PAY GRADE: B5 ($19.42 - $27.74 per hour, depending on experience)


Hiring Bonus Available until October 31st!

.9 FTE will receive $4,950 and .2 FTE will receive $1,100

Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities.


Apply Directly at https://ccswebsite.org/employment/ย 


Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision!


ย CCS has a benefit package including, but not limited to:

  • Health, dental and vision insurance
  • 6% initial 401K match
  • Potential for tuition reimbursement
  • Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hoursย can be paid out at the end of the fiscal year)
  • 9 Paid holidays, Community service day
  • Floating holiday & 2 Wellness days provided after 1 year introduction
  • Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance


DESCRIPTIONย 


Provides services and supports for clients that help the residents develop appropriate skills to increase or maintain their level of functioning. These services may include the mental health services, rehabilitation services, social services, personal services, medical, dental and other health care services, educational services, vocational services, transportation, recreational and leisure activities, and other services required to meet a resident's needs as defined in the guidelines of their individualized treatment plan. This person works directly with residents to promote recovery.ย 


SUPERVISIONย 


Supervision Receivedย 

The Assistant Administrator is the immediate supervision and provides supervision of the Residential Associate. However, given the nature of the business, the Facility Administrator will often provide direct supervision, primarily in the absence of the Assistant Administrator. Supervision Exercised Position does not supervise or assign workย 


RESPONSIBILITIES ESSENTIAL DUTIES & RESPONSIBILITES:


I. Professionalism

Follow & reference the policies and procedures, mission, and values of STAR and CCS.

Demonstrate leadership and independent judgment skills.

Manage time efficiently and effectively.

Communicate effectively both verbally and in writing.

Follow & reference OARs.

Maintain confidentiality of information and protect client confidentiality while in the community.

Demonstrate alignment with the philosophy of collaborative problem solving and ability/discipline to utilize this approach in interactions with clients and colleagues.


II. Clinical

Actively supervise and interact with clients both in the community and within the facility.

Orient, train, and supervise residents to perform properly, safety, and independently within the guidelines of the personal care plan.

Provide services and support to the clients according to their individual service plan.

Demonstrate active listening and empathy skills.


III. Other skills and abilities

Transport clients to and from appointments and activities; provide direct supervision as necessary.

Administer prescribed medications, following physician orders for all medications within agency policies and procedures.

Assist clients as necessary in attending medical appointments.

Pick up prescriptionsย 

Demonstrate understanding of group dynamics and effectively intervene when necessary.

Assist clients as necessary with food purchases, preparation, and clean up.

Assist clients as necessary in completely housekeeping tasks and maintaining cleanliness of the home.

Provide direct skills training and coaching within skill areas including but not limited to: ADL's, education, navigating the STAR community, community living, emotion regulation/identification and/or as assigned.

Report any suspected violations of client's rights or abuse of a client by another client or staff member according to policies and OARs regarding mandatory reporting. Such reporting is required for, but is not limited to, suspected incidents of physical assault, neglect of care, sexual exploitation or financial exploitation, which may also include borrowing or removing property from the program.

Transfer residents to and from wheelchairs, beds, chairs, toilets, etc. Using the training and guidelines provided for such activities. Pushing clients in wheelchairs may also be required.

Assist residents of either gender in personal self-management activities including eating, toileting, bathing, personal hygiene and grooming, cleaning, community access, personal spending, socialization, recreation, skill acquisition, and self-expression.

Participate in the inventory, ordering and/or purchasing of client program supplies, including food or medications, as assigned.


IV. Safety of Milieu

Effectively assess and manage crisis situations.

Demonstrate effective verbal intervention skills in de-escalating clients.

Demonstrate ability to identify risk situations and manage aggressive behaviors.

Maintain clean, sanitary, and safe conditions; for example, sweeping, mopping, vacuuming, window washing, etc. both routinely and as needed. Report all hazards.

Observe clients for changes in behavior and promptly report these changes to clinical supervisor.

Demonstrate knowledge and understanding of safety procedures, fire drills, and evacuation plans. Conducts evacuation/fire drills as assigned.

Participates in seclusion and restraint activities, as necessary.

Remain up to date on all trainings.


V. Documentation

Document critical incidents using Incident Reports.

Document PCS notes/contact log/ADL sheet on residents' daily activities.

Conduct/Facilitate appropriate groups oriented to treatment needs.

Working in conjunction with QMHAs in meeting the facility, staff and resident's needs.

Provided timely documentation as required by OARs and CCS policies and procedures.

Other duties as assigned.


VI. Safety Work Environment

Perform all work tasks in a proper and safe manner per established policies, procedures, and guidelines.

Perform all job responsibilities in accordance with prescribed safety and infection control procedures including thorough hand washing, use of disposable gloves where indicated, and proper disposal of soiled materials.

Cooperate with other staff and demonstrate respect of other staff, residents, and visitors to the program.

Contribute to ensuring the work environment is safe and well maintained to prevent unnecessary injury, time loss and agency expense.

Comply with all federal, state, and agency health and safety reporting requirements.

Other duties as assigned.

Requirements

QUALFICATIONS


Education and Experience

This position must have a high school diploma or equivalent, be able to pass a criminal history background check, and have a current drivers license.ย 

Ability to effectively communicate in written and verbal formats.


CRIMINAL BACKGROUND CHECKS:ย 


Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380.

In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract.


PRE HIRE DRUG SCREEN REQUIRED


PERSONAL AUTO INSURANCE:


Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings.


PHYSICAL DEMANDS:


This position requires an individual to be regularly available for work as scheduled. Position requires professional and personal skills to cope with stress associated with work involving a high degree of mental, emotional and physical demands. This position also requires the ability to bend, stoop, push and pull on an ongoing basis. This position may require an individual to lift and transfer clients using a two-person lifting technique. This position may involve working overtime, weekends, evening or overnight awake shifts. Must be willing to work a flexible work schedule depending on community and resident needs. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions of this position. Must be willing to work a flexible work schedule; depending on community and resident needs.


WORK ENVIRONMENT:


Work will generally occur at the residential treatment program and throughout the community.

The noise level in the office environment is usually moderate, but occasionally one may be exposed to loud noises. The noise in the community, including the homes of customers, is often difficult to predict. Occasional out of area travel and overnight stays will be required for attendance at meetings and/trainings.

Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations many be made to enable individuals with disabilities to perform the essential functions.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position.

However, the employee also will be required to work in the community. Handicap access may not be available at all places where this position must go. There are some situations where this position may be required to respond to environments where a client is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain.

This position exposes the employee to the everyday risks or discomforts which require normal safety precautions typical of such places as an office or home environment.

The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the need of the employer requirements of the job change.


Community Counseling Solutionsย 

IS AN EQUAL OPPORTUNITY EMPLOYER

MEMBER OF NATIONAL HEALTH SERVICES CORPORATION