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Resident Liaison Jobs (NOW HIRING)

Onni Group

Resident Liaison

Chicago, IL · On-site

$22 - $24.50/hr

The Resident Liaison responds to a wide variety of resident feedback and delivers a consistent high-level of customer service by accurately assessing the needs of the resident and developing creative ...

Onni Group

Resident Liaison

Chicago, IL · On-site

$22 - $24.50/hr

The Resident Liaison responds to a wide variety of resident feedback and delivers a consistent high-level of customer service by accurately assessing the needs of the resident and developing creative ...

Onni Group

Resident Liaison

Chicago, IL · On-site

$21 - $23/hr

The Resident Liaison responds to a wide variety of resident feedback and delivers a consistent high-level of customer service by accurately assessing the needs of the resident and developing creative ...

Evergreen Real Estate

Resident Liaison

Cleveland, OH · On-site

$25 - $28/hr

... liaison will assist resident to identify options. • Assist residents with navigating local service provider and agency network. • Quarterly updates of services provided to Owner and Director of ...

Onni Group

Resident Liaison - Overnight

Chicago, IL · On-site

$22 - $24.50/hr

The Overnight Resident Liaison responds to a wide variety of resident feedback and delivers a consistent high-level of customer service by accurately assessing the needs of the resident and ...

Onni Group

Resident Liaison - Overnight

Chicago, IL · On-site

$22 - $23/hr

The Resident Liaison responds to a wide variety of resident feedback and delivers a consistent high-level of customer service by accurately assessing the needs of the resident and developing creative ...

Onni Group

Resident Liaison - Overnight

Chicago, IL · On-site

$22 - $23/hr

The Resident Liaison responds to a wide variety of resident feedback and delivers a consistent high-level of customer service by accurately assessing the needs of the resident and developing creative ...

Onni Group

Resident Liaison - Overnight

Chicago, IL · On-site

$22 - $24.50/hr

The Overnight Resident Liaison responds to a wide variety of resident feedback and delivers a consistent high-level of customer service by accurately assessing the needs of the resident and ...

FMOLHS

Chief Physician Resident

Monroe, LA · On-site

Serve as designated "Resident Liaison", as required by ACGME Program * Maintain all Resident scheduling * Organize and contribute to weekly Morning Report for PRP (with senior faculty advisors)

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How much do resident liaison jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for resident liaison in the United States is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.47 per hour, depending on experience, location, and employer.

What is a resident liaison?

A Resident Liaison serves as the main point of contact between residents and an organization, typically in housing, construction, or property management. They ensure residents are informed about projects, address concerns, and help resolve issues. Their role involves communication, problem-solving, and coordinating services to maintain tenant satisfaction.

What are the typical daily responsibilities of a resident liaison?

A Resident Liaison's daily responsibilities commonly include addressing resident inquiries and concerns, coordinating maintenance requests, and facilitating clear communication between residents and property management teams. You may also help organize community events, conduct property tours for prospective residents, and track follow-up on outstanding issues. The role involves a blend of office work and onsite interaction, requiring proactive engagement to ensure a high-quality living experience for all residents. If you thrive in a multitasking environment and enjoy helping people, this position can be especially rewarding.

What are the key skills and qualifications needed to thrive as a resident liaison?

To thrive as a Resident Liaison, you need strong communication, organizational, and problem-solving skills, typically supported by experience in customer service or property management. Familiarity with property management software, databases, and basic office applications is often required, and some employers may prefer relevant certifications in housing or conflict resolution. Outstanding interpersonal skills, empathy, and patience help Resident Liaisons effectively address resident concerns and foster positive relationships. These capabilities are essential for ensuring smooth operations, high resident satisfaction, and swift resolution of issues within residential communities.

What does a resident liaison do?

A resident liaison acts as a communication link between residents and project teams or organizations, addressing concerns, providing information, and ensuring community needs are met. They often coordinate meetings, distribute updates, and help resolve issues related to construction, development, or community programs. Strong communication skills and knowledge of local regulations are important for this role.
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Resident Liaison jobs near you
Infographic showing various Resident Liaison job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 22% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,477 per year, or $18 per hour.

Resident Liaison

Chicago, IL • On-site

Onni Group
See more jobs at Onni Groupexternal

$22 - $24.50/hr

Full-time

Re-posted 13 days ago

Job description

Job Description:
The Resident Liaison responds to a wide variety of resident feedback and delivers a consistent high-level of customer service by accurately assessing the needs of the resident and developing creative solutions, while also providing recommendations and personal touches to deliver an Elevated Living Experience.
Perks & Benefits:
  • Competitive pay and a Comprehensive Benefit Package
  • Health Saving Account, Flexible Saving Account, Employee Assistance Program
  • Annual Education Allowance
  • Generous Referral Program
  • Fun and collaborative company culture with lots of team-building events
  • Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel

What Will You Do?
  • Manages all resident interactions with the highest level of professionalism and accommodates special requests whenever possible; resolve the needs of the resident by providing a high-level of customer service and develops creative solutions to solve resident concerns; facilitates all inquiries and concerns in connection with our Elevated Living Experience offered, hours of operations, key team members, in-house experiences, directions, etc. and responds to all requests in an accurate and timely manner making recommendations based on local knowledge.
  • Organizes resident personal belongings, messages, and packages which may be either outgoing or incoming in an accurate and timely manner while providing a high-level of customer service.
  • Assists the leasing team with the scheduling and organization of property tours.
  • Complies with Workplace Rules and Standards of Conduct.
  • Interacts harmoniously and professionally with all team members at the designated property.
  • Assure all property collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Privy to all activities available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with solution providers in these areas to provide information, ticketing, and reservations for residents and guests.
  • Stores and retrieves personal luggage and belongings delivered to the property.
  • Utilizes a variety of software programs to accurately input special arrangements and ensures billing is completed accurately and in a timely manner.
  • Assists in processing Resident Care request for residents and guest via telephone or in person.
  • Provides basic trouble-shooting technical support for guest suite services such as cable, internet, TV movies, games, and web service.
  • Facilitates the point of entry for solution provider deliveries and resident move ins and outs.
  • Manages guest(s) parking space assignment and issues guest(s) parking passes.
  • Oversees the bicycle sharing program.
  • Duties listed above are the primary functions expected of this Resident Liaison role. However, at time you may be asked to perform a different task at hand related to the property.

What You Bring
  • High school degree or equivalent
  • Proficiency in MS Project, MS Outlook, MS Word, MS Excel, and MS Windows
  • Excellent customer service orientation and excellent interpersonal skills
  • Excellent oral and written communication skills

Salary Range:
$22.00 - $24.50 / Hourly
About The Company:
Onni
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.
AI Use:
This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.
All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.
How To Apply:
Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.

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