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Resident Liaison Jobs in Raleigh, NC (NOW HIRING)

Bell and Howell

Resident Service Technician

Raleigh, NC · On-site

$25 - $30/hr

Act as a liaison between the customer and other departments/functions of the company. * May need to provide an "on call" level of service up to seven (7) day/week twenty-four (24) hour/day for ...

Singh

Dining Room Supervisor

Cary, NC · On-site

The Dining Room Supervisor oversees the day to day operations of the dining room to ensure a high quality culinary experience for our residents. As a liaison between the dining room and kitchen, the ...

Stratton Amenities

Front Desk Concierge

Raleigh, NC · On-site

$15 - $16/hr

... liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for ...

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Resident Liaison information

See Raleigh, NC salary details

$9

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How much do resident liaison jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for resident liaison in Raleigh, NC is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.94 per hour, depending on experience, location, and employer.

What is a resident liaison?

A Resident Liaison serves as the main point of contact between residents and an organization, typically in housing, construction, or property management. They ensure residents are informed about projects, address concerns, and help resolve issues. Their role involves communication, problem-solving, and coordinating services to maintain tenant satisfaction.

What are the typical daily responsibilities of a resident liaison?

A Resident Liaison's daily responsibilities commonly include addressing resident inquiries and concerns, coordinating maintenance requests, and facilitating clear communication between residents and property management teams. You may also help organize community events, conduct property tours for prospective residents, and track follow-up on outstanding issues. The role involves a blend of office work and onsite interaction, requiring proactive engagement to ensure a high-quality living experience for all residents. If you thrive in a multitasking environment and enjoy helping people, this position can be especially rewarding.

What are the key skills and qualifications needed to thrive as a resident liaison?

To thrive as a Resident Liaison, you need strong communication, organizational, and problem-solving skills, typically supported by experience in customer service or property management. Familiarity with property management software, databases, and basic office applications is often required, and some employers may prefer relevant certifications in housing or conflict resolution. Outstanding interpersonal skills, empathy, and patience help Resident Liaisons effectively address resident concerns and foster positive relationships. These capabilities are essential for ensuring smooth operations, high resident satisfaction, and swift resolution of issues within residential communities.

What does a resident liaison do?

A resident liaison acts as a communication link between residents and project teams or organizations, addressing concerns, providing information, and ensuring community needs are met. They often coordinate meetings, distribute updates, and help resolve issues related to construction, development, or community programs. Strong communication skills and knowledge of local regulations are important for this role.

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The top searched job categories for Resident Liaison jobs in Raleigh, NC are:

Resident Liaison jobs near you
Infographic showing various Resident Liaison job openings in Raleigh, NC as of August 2026, with employment types broken down into 3% As Needed, 75% Full Time, 21% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,429 per year, or $17.5 per hour.

Temporary Community Liaison

Victorian Senior Care

Garner, NC • On-site

Full-time

Re-posted 8 hours ago

Job description

Overview
The objective of the Community Liaison is to ensure assessment of Resident needs, correct level of care placement, verification of financial resources and continue quality of care throughout stay within our VSC home.
You will receive incentive pay based on the number of current residents PLUS up to 20%* commission on first month's cost of care per move-in!
Responsibilities
As the "maestro" of admissions, the Community Liaison serves as a link between residents of a particular community at large to the VSC Community. Their role is maintaining and promoting relationships within the community of which they serve and the Victorian Senior Care Community assigned. This position is the first person a referral sees and remains the point of contact through admission.
This position will:
  • Create a network of referral sources
  • Track leads and commitment rates
  • Conduct tours of the facility
  • Assess potential residents to ensure the facility can meet their needs
  • Meet sales goals
  • Verify financial resources of referrals
  • Facilitate the admission and ensure all paperwork is completed as required
  • Monitor guest-relations program with staff in facility
  • Perform other duties as required by circumstances
  • Help maintain the self-respect, personal dignity and physical safety of each resident
  • Be familiar with and able to apply all the home's accident, fire safety, OSHA and emergency procedures
  • Be familiar with the Adult Care Home Residents' Bill of Rights and assist residents with exercising these rights
  • Assure careful treatment of Adult Care Home equipment and utilization of supplies
  • Be responsible for reading and adhering to all Adult Care Home and employee policies
  • Participate in job-related continuing education as required

*HR representive can give more details for incentive and commission pay.
Qualifications
  1. Must have a High School Diploma or GED; some college is preferred.
  2. Must possess proven skills in sales, written and verbal communication, organization and evaluation.
  3. Must have the ability and willingness to perform cold calls and telephone sales calls.
  4. Must possess good computer skills with emphasis on working in spreadsheets.
  5. Must be goal oriented and competitive.
  6. Must be willing to travel up to 50% of the time
  7. Must be able to push, pull, carry and lift up to 50 pounds
  8. Must secure two-step tuberculin skin test (first test prior to hire and second test within two weeks of first test).
  9. Must have no substantiated findings on the NC Personnel Registry or Health Care Program.
  10. Must have clear SBI and DMV records and maintain this status during period of employment.
  11. Must have a valid NC Driver's License.
  12. Must have had at least 8 years of driving experience, as this is a requirement of company's liability insurance carrier.

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