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Rcc Jobs in Raleigh, NC (NOW HIRING)

Victorian Senior Care

Personal Care Aide / CNA

Garner, NC · On-site

$15 - $15.25/hr

Notify ED/Administrator, RCC or SIC when there is a need for medical attention of any resident or any other change in resident status. * Be able to apply all rules and regulations pertaining to the ...

Victorian Senior Care

Personal Care Aide / CNA

Garner, NC · On-site

$15 - $15.25/hr

Notify ED/Administrator, RCC or SIC when there is a need for medical attention of any resident or any other change in resident status. * Be able to apply all rules and regulations pertaining to the ...

Victorian Senior Care

Personal Care Aide / CNA

Garner, NC

$13.75 - $18/hr

Notify ED/Administrator, RCC or SIC when there is a need for medical attention of any resident or any other change in resident status. * Be able to apply all rules and regulations pertaining to the ...

Victorian Senior Care

Personal Care Aide / CNA

Garner, NC · On-site

$13.75 - $18/hr

Notify ED/Administrator, RCC or SIC when there is a need for medical attention of any resident or any other change in resident status. * Be able to apply all rules and regulations pertaining to the ...

Kisco Senior Living

Med Tech (7am-7pm)

Cary, NC · On-site

$19 - $21/hr

Care Coordinator (RCC)/Dementia Care Coordinator (DCC), or appropriate physician * Assist residents with simple requests as needed or find an appropriate associate to assist * Learn resident ...

Kisco Senior Living

Med Tech (7am-7pm)

Cary, NC

$19 - $21/hr

Care Coordinator (RCC)/Dementia Care Coordinator (DCC), or appropriate physician * Assist residents with simple requests as needed or find an appropriate associate to assist * Learn resident ...

Kisco Senior Living

Med Tech (7am-7pm)

Cary, NC · On-site

$19 - $21/hr

Care Coordinator (RCC)/Dementia Care Coordinator (DCC), or appropriate physician * Assist residents with simple requests as needed or find an appropriate associate to assist * Learn resident ...

Victorian Senior Care

Cook

Raleigh, NC

$16/hr

Notify ED/Administrator and RCC of residents' irregular eating habits and special needs per home's policy. * Must have experience in food service. * Must be able to read, write, understand and follow ...

Victorian Senior Care

Cook

Raleigh, NC · On-site

$16/hr

Notify ED/Administrator and RCC of residents' irregular eating habits and special needs per home's policy. Qualifications * Must have experience in food service. * Must be able to read, write ...

Victorian Senior Care

Cook

Garner, NC · On-site

$16/hr

Notify ED/Administrator and RCC of residents' irregular eating habits and special needs per home's policy. Qualifications * Must have experience in food service. * Must be able to read, write ...

Victorian Senior Care

Cook

Raleigh, NC

$13.50 - $18.25/hr

Notify ED/Administrator and RCC of residents' irregular eating habits and special needs per home's policy. Qualifications * Must have experience in food service. * Must be able to read, write ...

Victorian Senior Care

Cook

Garner, NC

$16/hr

Notify ED/Administrator and RCC of residents' irregular eating habits and special needs per home's policy. * Must have experience in food service. * Must be able to read, write, understand and follow ...

Victorian Senior Care

Cook

Garner, NC

$12.50 - $16.75/hr

Notify ED/Administrator and RCC of residents' irregular eating habits and special needs per home's policy. Qualifications * Must have experience in food service. * Must be able to read, write ...

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Rcc information

See Raleigh, NC salary details

$14

$22

$40

How much do rcc jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for rcc in Raleigh, NC is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $22.21 per hour, depending on experience, location, and employer.

What is an RCC?

An RCC (Remote Customer Care) job typically involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat. RCC professionals work remotely and are responsible for ensuring customer satisfaction by resolving problems efficiently. Strong communication skills, technical knowledge, and problem-solving abilities are often required. Many RCC roles exist in industries like e-commerce, telecommunications, and IT support.

What are the key skills and qualifications needed to thrive as an RCC?

To thrive as an RCC (Remote Customer Care representative), strong verbal and written communication, excellent problem-solving abilities, and customer service experience are essential. Familiarity with CRM software, ticketing systems, and common office productivity tools is often required. Interpersonal skills, patience, and the ability to work independently are critical soft skills for excelling in this position. These skills are important to effectively resolve customer issues and ensure a high standard of customer satisfaction in a remote work environment.

What are some common challenges RCCs face when working remotely, and how can they be addressed?

RCCs often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining productivity without in-person supervision. Staying organized and using strong time-management techniques can help mitigate these issues. Many companies provide ongoing training, team chat platforms, and regular virtual meetings to support remote employees and encourage collaboration. Building rapport with your remote team and reaching out for guidance when needed can also help overcome the isolation that sometimes comes with remote work. Proactively engaging in these resources will set you up for success in a Remote Customer Care role.

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Rcc jobs near you
Infographic showing various Rcc job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $46,162 per year, or $22.2 per hour.

Personal Care Aide / CNA

Victorian Senior Care

Garner, NC • On-site

$15 - $15.25/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Overview
Provide assistance to residents in an Assisted Living Community with activities of daily living as needed according to individual and physician-directed Care Plan.
Responsibilities
  • Provide assistance to residents with activities of daily living as needed according to Care Plan (toileting, ambulation, eating, transferring, bathing, dressing, personal hygiene, etc.)
  • Assure that residents are dressed appropriately when in living areas of the home or outside the building.
  • Assist and teach the resident self-help skills with activities of daily living in order to maximize their independence and freedom of movement.
  • Based on training criteria, perform all personal care tasks. With completion of the 45-hour course, perform basic personal care tasks. If the 80-hour course is completed, perform special health related tasks, as approved by doctors' orders, approved and signed off by RN.
  • Provide personal assistance as needed, requested, or required.
  • Respond to hand bell or other signaling calls.
  • Assist the residents with transportation when so indicated by the ED/Administrator.
  • Assist the Activities Coordinator in carrying out planned activities.
  • Provide assistance to residents to keep clothes in proper order.
  • Assist residents with making beds as needed and make beds when residents are not able to do so.
  • Provide residents with a clean towel and washcloth as needed.
  • Provide assistance with using, emptying and cleaning resident equipment (urinals, bedside commodes, bed pans, wash basins, shower chairs, etc.) as needed.
  • Assure residents receive their snacks and assist them at mealtime as needed.
  • Help orient new residents admitted to the home.
  • Notify ED/Administrator, RCC or SIC when there is a need for medical attention of any resident or any other change in resident status.
  • Be able to apply all rules and regulations pertaining to the use of restraints as ordered by physicians in writing.
  • Report any accident or incident to ED/Administrator, RCC or SIC.
  • Help maintain the self-respect, personal dignity and physical safety of each resident.
  • Work cooperatively with all other staff and relate favorably to residents, their families and visitors.
  • Be familiar with confidentiality of resident information and adhere to requirements.
  • Be familiar with and be able to apply all the adult care home's accident, fire safety, OSHA and emergency procedures.
  • Be familiar with the Adult Care Home Residents' Bill of Rights and assist residents in exercising their rights.
  • Assure careful treatment of adult care home equipment and utilization of supplies.
  • Read and adhere to all Adult Care Home and employee policies.
  • Participate in any job-related continuing education as required by ED/Administrator.
  • Perform other related duties as assigned in accordance with licensing rules and the home's administrative policies and procedures.
  • Maintain accurate and detailed documentation as required in resident services, such as progress notes, incidents, changes in condition, appearance and behavior of residents.
  • Perform other duties as required by circumstance.

Qualifications
  • Must have or obtain C.N.A or Personal Care Aide Certificate (80-Hour) with Personal Care Aide Training within 6-Months of hire.
  • Must be able to read, write, understand and follow directions.
  • Must possess good written and verbal communication skills.
  • Must be able to Lift, Push, Pull and Carry a minimum of 50 pounds.
  • Must be able to Bend, Stoop, Squat, and reach overhead as needed.
  • Must be at least 18 years old.
  • Must have no substantiated findings on the NC Personnel Registry or Health Care Program and maintain during employment.
  • Must have a clear SBI record and maintain during period of employment.
  • Must have two-step tuberculin skin test (first test prior to hire and second test within two weeks of first test).

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