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Rcc Jobs in Raleigh, NC (NOW HIRING)

Personal Care Aide / CNA

Garner, NC · On-site

$13.75 - $18/hr

Notify ED/Administrator, RCC or SIC when there is a need for medical attention of any resident or any other change in resident status. * Be able to apply all rules and regulations pertaining to the ...

Personal Care Aide / CNA

Garner, NC · On-site

$15 - $15.25/hr

Notify ED/Administrator, RCC or SIC when there is a need for medical attention of any resident or any other change in resident status. * Be able to apply all rules and regulations pertaining to the ...

Personal Care Aide / CNA

Garner, NC · On-site

$15 - $15.25/hr

Notify ED/Administrator, RCC or SIC when there is a need for medical attention of any resident or any other change in resident status. * Be able to apply all rules and regulations pertaining to the ...

Personal Care Aide / CNA

Garner, NC · On-site

$15 - $15.25/hr

Notify ED/Administrator, RCC or SIC when there is a need for medical attention of any resident or any other change in resident status. * Be able to apply all rules and regulations pertaining to the ...

Personal Care Aide / CNA

Garner, NC

$13.75 - $18/hr

Notify ED/Administrator, RCC or SIC when there is a need for medical attention of any resident or any other change in resident status. * Be able to apply all rules and regulations pertaining to the ...

Personal Care Aide / CNA

Garner, NC

$13.75 - $18/hr

Notify ED/Administrator, RCC or SIC when there is a need for medical attention of any resident or any other change in resident status. * Be able to apply all rules and regulations pertaining to the ...

Med Tech (7am-7pm)

Cary, NC · On-site

$19 - $21/hr

Care Coordinator (RCC)/Dementia Care Coordinator (DCC), or appropriate physician * Assist residents with simple requests as needed or find an appropriate associate to assist * Learn resident ...

Med Tech (7am-7pm)

Cary, NC · On-site

$19 - $21/hr

Care Coordinator (RCC)/Dementia Care Coordinator (DCC), or appropriate physician * Assist residents with simple requests as needed or find an appropriate associate to assist * Learn resident ...

Notify ED/Administrator and RCC of residents' irregular eating habits and special needs per home's policy. * Must have experience in food service. * Must be able to read, write, understand and follow ...

Cook

Raleigh, NC

$13.50 - $18.25/hr

Notify ED/Administrator and RCC of residents' irregular eating habits and special needs per home's policy. Qualifications * Must have experience in food service. * Must be able to read, write ...

Notify ED/Administrator and RCC of residents' irregular eating habits and special needs per home's policy. * Must have experience in food service. * Must be able to read, write, understand and follow ...

Cook

Raleigh, NC · On-site

$16/hr

Notify ED/Administrator and RCC of residents' irregular eating habits and special needs per home's policy. Qualifications * Must have experience in food service. * Must be able to read, write ...

Cook

Garner, NC · On-site

$16/hr

Notify ED/Administrator and RCC of residents' irregular eating habits and special needs per home's policy. Qualifications * Must have experience in food service. * Must be able to read, write ...

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Rcc information

See Raleigh, NC salary details

$14

$22

$40

How much do rcc jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for rcc in Raleigh, NC is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $22.21 per hour, depending on experience, location, and employer.

What is an RCC?

An RCC (Remote Customer Care) job typically involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat. RCC professionals work remotely and are responsible for ensuring customer satisfaction by resolving problems efficiently. Strong communication skills, technical knowledge, and problem-solving abilities are often required. Many RCC roles exist in industries like e-commerce, telecommunications, and IT support.

What are the key skills and qualifications needed to thrive as an RCC?

To thrive as an RCC (Remote Customer Care representative), strong verbal and written communication, excellent problem-solving abilities, and customer service experience are essential. Familiarity with CRM software, ticketing systems, and common office productivity tools is often required. Interpersonal skills, patience, and the ability to work independently are critical soft skills for excelling in this position. These skills are important to effectively resolve customer issues and ensure a high standard of customer satisfaction in a remote work environment.

What are some common challenges RCCs face when working remotely, and how can they be addressed?

RCCs often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining productivity without in-person supervision. Staying organized and using strong time-management techniques can help mitigate these issues. Many companies provide ongoing training, team chat platforms, and regular virtual meetings to support remote employees and encourage collaboration. Building rapport with your remote team and reaching out for guidance when needed can also help overcome the isolation that sometimes comes with remote work. Proactively engaging in these resources will set you up for success in a Remote Customer Care role.

What are popular job titles related to Rcc jobs in Raleigh, NC?

For Rcc jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Rcc jobs?

Cities near Raleigh, NC with the most Rcc job openings:

Infographic showing various Rcc job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,162 per year, or $22.2 per hour.

$53K - $80K/yr

Full-time

Posted 13 days ago


Job description

Job Description The Lead Housekeeping/Setup worker is devoted to setup and housekeeping functions at the Raleigh Convention Center (RCC). This will include work in all areas of the RCC including setting up tables, chairs, risers and cleaning restrooms, lobby areas, meeting rooms, etc., as well as some areas of Red Hat Amphitheater if needed. This work is performed in multiple shifts up to 7 days a week

This position will serve as the crew lead when the Maintenance and Ops Crew Supervisor is not on-duty. About You: You're the Ideal Candidate if You Have: The ability to work a flexible schedule, including evenings, weekends and holidays, as determined by venue events The ability to effectively perform janitorial functions to maintain venue cleanliness and set up facility equipment and furnishings to support events Can efficiently take down facility equipment and furnishings while returning all items to appropriate locations, ensuring items are clean and operable for future use, and/or reporting any damage to supervisor Good customer service skills to provide face-to-face customer service to facility users and guests Skills, confidence and the ability to serve as a crew lead to oversee the quantity and quality of work and address client and staff concerns About Us: The Raleigh Convention and Performing Arts Center (RCPAC) has an amazing team of people who operate four unique venues known as The Complex - the Raleigh Convention Center, Martin Marietta Center for the Performing Arts, Red Hat Amphitheater, and Coastal Credit Union Music Park at Walnut Creek. Our venues are a welcoming crossroads for visitors from near and far, a gathering place for community activities, a significant economic engine, and an important tool for building positive brand awareness for the City of Raleigh.

The Raleigh Convention and Performing Arts Complex offers a competitive benefits package (view here Pay and Benefits | Raleighnc.gov) and the opportunity to be a part of a vibrant organization. Join us and make a difference in supporting Raleigh's entertainment and cultural community. Work Hours: Monday - Friday 2:30pm - 11:00pm

Some weekends, mornings & holidays are required. Shifts will vary according to event schedule. Duties and Responsibilities The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job.

Employees may be requested to perform job-related tasks other than those specifically presented in this description. Performs general maintenance supporting the housekeeping and set up functions for the Raleigh Convention Center; selects proper cleaning tools and equipment for tasks; performs work following established safety policies and procedures Operates and maintains assigned cleaning equipment; performs inspections to ensure safe operating conditions; cleans and performs preventative maintenance; and monitors need for replacement or advanced repairs Serves as a lead worker for housekeeping/setup works assigned to the RCC. Assigns tasks, provides direction as needed and ensures proper cleaning of all aspects of the Center Prioritizes and responds to customer requests and addresses issues or cleaning needs and set up needs; reviews operational issues; Plans, monitors and reviews inventory, resources and materials needs; may work with contract workers or vendors who are performing services within the RCC Engages with internal staff and clients as needed to immediately respond to needs.

Performs both preventative and long-term housekeeping functions Direct work oversees quantity and quality of work and address client and staff concerns As a lead worker, this position will be expected to address issues as they arise during a shift. In addition, they will serve as the key point of contact for staff and client needs when on-duty Typical Qualifications Required Education and Experience: Associate's Degree in Horticulture, Landscape Design, Grounds Maintenance, Pest Control or related field; 3 to 5 years' experience in specialized turf maintenance, landscape design/maintenance, parks maintenance, arboriculture, or related work OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted Required Licenses or Certifications: Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire Additional Information Knowledge Of: Facilities housekeeping and setup Department policies and relevant City ordinances and laws Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications Skill In: Following directions and meeting standards and providing attention to detail in assignments. Leading the work of others Training employees Customer service Ability to: Respond to emergency situations Assist the supervisor with tasks and responsibilities Communicate with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work directions ADA and Other Requirements: Work Environment and Physical Effort: Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work Environment: Work is typically performed in an outdoor environment, construction site, a street environment (near moving traffic) and in a vehicle. Employees may occasionally work in an office or similar indoor environment, warehouse environment, or shop environment. Work Exposures: There is frequent exposure to individuals who are hostile or irate, moving mechanical parts, fumes or airborne particles and loud noises (85+ decibels average over 8-hour working day such as heavy trucks, jack hammers, leaf blowers, lawn mowers, construction).

Employees may occasionally interact with individuals with known violent backgrounds, extreme cold (below 32 degrees), extreme heat (above 100 degrees), and Toxic or caustic chemicals or substances. City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.