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Rcc Jobs in Raleigh, NC (NOW HIRING)

Victorian Senior Care

Cook

Garner, NC

$12.50 - $16.75/hr

Notify ED/Administrator and RCC of residents' irregular eating habits and special needs per home's policy. Qualifications * Must have experience in food service. * Must be able to read, write ...

Flowserve

Project Engineer

Raleigh, NC · On-site

NQA-1 * Working knowledge of RCC-M code is a plus. * Knowledge of electrical, pneumatic, and hydraulic systems is a plus. Key Competencies * Project ownership and accountability * Technical problem ...

Travelers

Senior Risk Control Consultant, Field

Durham, NC

$104K - $171K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Ability to maintain core Sr. RCC responsibilities while taking on higher level project work that impacts the RC organization or Travelers enterprise. * Perform other duties as assigned. What Will Our ...

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How much do rcc jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for rcc in Raleigh, NC is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $22.21 per hour, depending on experience, location, and employer.

What is an RCC?

An RCC (Remote Customer Care) job typically involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat. RCC professionals work remotely and are responsible for ensuring customer satisfaction by resolving problems efficiently. Strong communication skills, technical knowledge, and problem-solving abilities are often required. Many RCC roles exist in industries like e-commerce, telecommunications, and IT support.

What are the key skills and qualifications needed to thrive as an RCC?

To thrive as an RCC (Remote Customer Care representative), strong verbal and written communication, excellent problem-solving abilities, and customer service experience are essential. Familiarity with CRM software, ticketing systems, and common office productivity tools is often required. Interpersonal skills, patience, and the ability to work independently are critical soft skills for excelling in this position. These skills are important to effectively resolve customer issues and ensure a high standard of customer satisfaction in a remote work environment.

What are some common challenges RCCs face when working remotely, and how can they be addressed?

RCCs often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining productivity without in-person supervision. Staying organized and using strong time-management techniques can help mitigate these issues. Many companies provide ongoing training, team chat platforms, and regular virtual meetings to support remote employees and encourage collaboration. Building rapport with your remote team and reaching out for guidance when needed can also help overcome the isolation that sometimes comes with remote work. Proactively engaging in these resources will set you up for success in a Remote Customer Care role.

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For Rcc jobs in Raleigh, NC, the most frequently searched job titles are:

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Rcc jobs near you
Infographic showing various Rcc job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,162 per year, or $22.2 per hour.

Cook

Victorian Senior Care

Garner, NC

$12.50 - $16.75/hr

Full-time

Re-posted 18 days ago

Job description

Overview

Plan required menus with specified portions and a snack, making sure food is available for preparation in order to ensure each resident is served a minimum of three nutritionally adequate and palatable meals daily.

Responsibilities
  • Prepare required menus at least one week in advance, in writing, with portions specified and snacks shown, making sure the food is available for preparation in order to assure that each resident is served a minimum of three nutritionally adequate and palatable meals a day.
  • Plan therapeutic menus (per physicians' orders in consultation with a registered dietitian).
  • Record any menu substitutions on menu calendar before food is served.
  • Post menus in kitchen for guidance of food service staff and make available to residents according to home policy.
  • Maintain an up-to-date preference list of foods for each resident.
  • Prepare and serve three meals a day at regular hours with at least 10 hours between breakfast and dinner meals.
  • Assure that hot foods are served hot (above 140 degrees F) and cold foods are served cold (below 45 degrees F).
  • Prepare a nutritional bag lunch for all residents attending a day program away from the Adult Care Home.  Be aware of foods that may become contaminated as these residents may not have the availability of a refrigerator.
  • Prepare and assure that appropriate menu snacks are served daily.
  • Take inventory and purchase all food and food supplies so as to operate within the facility's budget and according to administrative policy.
  • Check all food deliveries for accuracy, sign all invoices and food receipts and keep on file for ED/Administrator's review.
  • Help maintain the self-respect, personal dignity and physical safety of each resident.
  • Be familiar with confidentiality regarding resident information and adhere to requirements.
  • Work cooperatively with all other staff and relate favorably to residents and their families.
  • Be familiar with and able to apply all the home's accident, fire safety, OSHA and emergency procedures.
  • Be familiar with the Adult Care Home Residents' Bill of Rights and assist residents with exercising these rights.
  • Assure careful treatment of Adult Care Home equipment and utilization of supplies.
  • Be responsible for reading and adhering to all Adult Care Home and employee policies.
  • Participate in job-related continuing education as required by ED/Administrator.
  • Perform other related duties as assigned or required by circumstances.
  • Notify ED/Administrator and RCC of residents' irregular eating habits and special needs per home's policy.
    • Qualifications
  • Must have experience in food service.
  • Must be able to read, write, understand and follow directions.
  • Must be able to Lift, Push, or Pull minimum of 50 pounds.
  • Must maintain cleanliness of kitchen within NC Environmental Health Standards.
  • Must have an understanding of NC Rules and Regulations.
  • Must have no substantiated findings on the NC Personnel Registry or Health Care Program.
  • Must have a clear SBI and DMV record and maintain them during period of employment.
  • Must wear slip resistant shoes while working in dietary at all times.
    • Employment Type: FULL_TIME

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