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Dealer Liaison Jobs (NOW HIRING)

Suncoast Credit Union

Dealer Relations Liaison

Tampa, FL · On-site

$50K/yr

Hybrid Position Type: Full Time The Dealer Relations Liasion is responsible for identifying sustainable growth opportunities through the cultivation of dealer relationships. This role is expected to ...

Hangcha Group

Dealer Development Manager

Rock Hill, SC · On-site

$90 - $140/hr

Serve as the primary executive liaison for dealer partners nationwide. * Build strong relationships with dealer principals, general managers, and sales leadership teams. * Support dealer growth ...

Percepta

Program Liaison (Internal only)

Dearborn, MI

$18.50/hr

What You'll Be Doing The Program Liaison is the initial contact for dealership personnel and vehicle owners. The Program Liaison listens to customer inquiries and provides an accurate and timely ...

TTEC

Program Liaison (Internal only)

Dearborn, MI · On-site

$18.50/hr

What Youll Be Doing The Program Liaison is the initial contact for dealership personnel and vehicle owners. The Program Liaison listens to customer inquiries and provides an accurate and timely ...

Percepta

Program Liaison (Internal only)

Dearborn, MI · Remote

$18.50/hr

What You'll Be Doing The Program Liaison is the initial contact for dealership personnel and vehicle owners. The Program Liaison listens to customer inquiries and provides an accurate and timely ...

VCA Animal Hospitals

ER Liaison

Westbury, NY

$23/hr

The Liaison will manage medical records, reports, and log correspondence with clients The Liaison will help guide clients dealing with euthanasia by walking them through the process before, and by ...

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Dealer Liaison information

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How much do dealer liaison jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for dealer liaison in the United States is $25.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.57 per hour, depending on experience, location, and employer.

What does a dealer liaison do?

A Dealer Liaison acts as a key point of contact between a company and its network of dealers. They are responsible for facilitating communication, resolving issues, and ensuring that dealers have the support and resources they need to effectively sell and service products. Their duties may include coordinating product training, handling dealer inquiries, and relaying feedback to internal teams. This role helps strengthen relationships and improve overall dealer satisfaction.

What are the key skills and qualifications needed to thrive as a dealer liaison, and why are they important?

To thrive as a Dealer Liaison, you need strong knowledge of sales processes, product expertise, and relationship management, often supported by a degree in business or a related field. Familiarity with CRM systems, inventory management software, and reporting tools is typically required. Excellent communication, problem-solving, and negotiation skills help build trust with dealers and resolve issues efficiently. These skills ensure smooth collaboration between the company and its dealer network, driving sales growth and customer satisfaction.

How does a dealer liaison typically collaborate with sales and service teams to enhance dealer relationships?

A Dealer Liaison works closely with both sales and service teams to ensure that dealers receive timely support and clear communication. This often involves coordinating responses to dealer inquiries, facilitating training or product updates, and gathering feedback to relay to internal teams. By acting as a bridge between the company and its dealer network, the Dealer Liaison helps resolve issues efficiently and strengthens long-term partnerships. Consistent collaboration is key, as it fosters trust and helps identify opportunities for improvement in dealer satisfaction.

What is the difference between Dealer Liaison vs Sales Coordinator?

AspectDealer LiaisonSales Coordinator
CredentialsRelevant experience in automotive or dealership settings, sometimes certifications in sales or customer serviceExperience in sales support, customer service, and administrative skills
Work EnvironmentDealerships, automotive industry settings, interacting directly with dealers and clientsOffice environments, supporting sales teams and coordinating customer orders
Employer & Industry UsageUsed by automotive dealerships, manufacturers, and related industriesCommon across various sales-driven industries, including automotive, retail, and wholesale

While both roles involve supporting sales activities, a Dealer Liaison primarily focuses on maintaining relationships between dealerships and manufacturers, ensuring smooth communication and resolving issues. A Sales Coordinator supports the sales team by managing customer inquiries, processing orders, and coordinating sales activities. Understanding these differences helps in choosing the right career path or job search focus.

What qualifications does a dealer liaison need?

A dealer liaison typically needs a high school diploma or equivalent, strong communication and interpersonal skills, and experience in sales, customer service, or automotive industries. Knowledge of dealership operations and familiarity with relevant software or CRM systems can also be beneficial.
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Dealer Liaison jobs near you
Infographic showing various Dealer Liaison job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 6% Part Time, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $52,614 per year, or $25.3 per hour.

Estimator- Dealer Liaison

Eli's Collision Repair of South Bay, Inc.

Los Angeles, CA • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Key responsibilities

  • Build and maintain relationships with dealership staff, serve as the primary contact for repair status, estimates, scheduling, and issue resolution.

  • Coordinate vehicle intake and return, provide preliminary estimates, and collaborate with internal teams to meet repair timelines.

  • Provide updates on vehicle repair status, address issues or complaints, and track performance metrics related to dealer-generated repairs.

Job description

DEALER LIAISON 

Job Summary:

The Dealer Liaison serves as the critical connection between our collision repair facility and partnering automobile dealerships. This role is responsible for developing and nurturing relationships, coordinating repair logistics, driving business volume through dealership channels, and ensuring both partner and customer satisfaction in the San Fernando Valley. A strong focus on meeting sales targets and growing referral business is essential to success in this position.

Key Responsibilities:
  • Relationship Management:
    1. Build and maintain strong, positive relationships with dealership staff and service departments.
    2. Serve as the primary contact for dealerships regarding repair status, estimates, scheduling, and issue resolution.
    3. Conduct regular dealership visits to maintain engagement, address concerns, and promote services.
  • Repair Coordination:
    1. Coordinate the intake and return of vehicles from/to dealerships.
    2. Provide preliminary estimate for customer to capture the sales.
    3. Ensure all documentation and repair authorizations are accurate and complete.
    4. Collaborate with internal teams (estimators, production, parts) to meet agreed timelines.
  • Communication:
    1. Provide timely and professional updates on vehicle repair status and changes in repair scope.
    2. Act as a liaison between dealership service advisors and shop departments.
    3. Promptly address and escalate any issues or complaints.
  • Sales Goals & Performance:
    1. Drive growth by meeting or exceeding monthly and quarterly referral volume and revenue targets.
    2. Develop and maintain a deep understanding of Eli’s Collision Repair products, market differentiators, and the overall repair process to properly set expectations in capture scenarios as well as to help potential customers determine their ideal option.
    3. Identify opportunities to expand business with existing dealership partners.
    4. Track performance metrics related to dealer-generated repairs and report on trends and opportunities.
    5. Collaborate with leadership on sales strategy and execution plans.
  • Administrative Support:
    1. Maintain accurate records of dealer communications, vehicle status, and sales performance.
    2. Assist with scheduling, pickup/delivery coordination, and administrative tracking.
    3. Monitor and support process compliance and quality standards.
  • Customer Service:
    1. Assist dealership customers directly when necessary, ensuring a smooth and positive experience.
    2. Represent the shop’s brand and service quality in all dealer and customer interactions.
Qualifications:
  • High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
  • 2+ years of experience in the automotive, collision repair, dealership, or sales-related field.
  • Proven ability to meet or exceed sales goals or performance targets.
  • Strong communication and relationship-building skills.
  • Results-oriented with excellent time management and follow-through.
  • Valid driver’s license with a clean driving record.
  • Familiarity with collision repair processes and insurance industry is a plus.
  • Experience with shop management software (CCC, Mitchell, etc.) preferred.
Working Conditions:
  • Primarily on-site at the assigned dealership with travel to local assigned dealerships.
  • Fast-paced environment with frequent coordination across departments.
  • Requires occasional driving, standing, and light lifting.
Benefits:
  • Competitive salary with performance-based incentives
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement plan options
  • Opportunities for growth and advancement