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Reservations Agent Jobs in Vermont (NOW HIRING)

CoralTree Hospitality

Front Desk Agent

Stowe, VT · On-site

$15.25 - $19.25/hr

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them ...

Lark Hospitality

Front Desk Agent

Stowe, VT · On-site

$20/hr

At Field Guide Lodge, the front desk is more than a desk. It is the heart of the guest experience. This team helps create the first impression, the lasting impression, and all the moments in between.

Outbound Stowe

Front Desk Agent

Stowe, VT · On-site

$15.25 - $19.25/hr

Overview You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and ...

Outbound Stowe

Front Desk Agent

Stowe, VT · On-site

$15.25 - $19.25/hr

Overview You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and ...

KSL Resorts

Front Desk Agent - (FT & PT)

Killington, VT · On-site

$20/hr

Essential Functions * Greet and welcome guests upon arrival, ensuring a warm and friendly first impression. * Register guests into the computer system, verifying reservation details and processing ...

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All JobsReservations Agent JobsReservations Agent Jobs in Vermont

Reservations Agent information

See Vermont salary details

$11

$18

$24

How much do reservations agent jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for reservations agent in Vermont is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

More about Reservations Agent jobs

What are the most commonly searched types of Reservations Agent jobs in Vermont?

The most popular types of Reservations Agent jobs in Vermont are:

What are popular job titles related to Reservations Agent jobs in Vermont?

For Reservations Agent jobs in Vermont, the most frequently searched job titles are:

What job categories do people searching Reservations Agent jobs in Vermont look for?

The top searched job categories for Reservations Agent jobs in Vermont are:

What are popular job titles related to Reservations Agent jobs in VT?

For Reservations Agent jobs in VT, the most frequently searched job titles are:

Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Vermont as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $38,579 per year, or $18.5 per hour.

Customer Service Gate Agent (Part-Time)

Piedmont Airlines, Inc.

Burlington, VT • On-site

$18/hr

Part-time

Medical, Dental, Retirement, PTO

Re-posted 16 days ago

Piedmont Airlines rating

5.5

Company rating: 5.5 out of 10

Based on 110 frontline employees who took The Breakroom Quiz

24th of 26 rated airlines

Job description

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers with boarding the aircraft. This role monitors computerized passenger boarding, assists customers with special needs, and changes customer flight itinerary as required. The successful candidate will be able to successfully complete the Gate Agent training course, lift seventy (70) pounds, and work all shifts. This position will report to the General Manager.
Essential Duties:
  • Assist passengers in boarding and disembarking flights
  • Monitor computerized passenger boarding
  • Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors
  • Change customer flight itinerary and seat assignments as required
  • Operate the Jetway
  • Work as a team to provide excellent customer service and meet corporate objectives

Job Qualifications and Competencies:
  • Successful completion of training course
  • Ability to meet company goals and customer expectations in a high energy environment
  • Effective communication skills
  • Ability to organize, prioritize, and multitask

Preferred Qualifications:
  • Previous airline experience
  • Previous employment as a front-line customer service provider
  • Basic knowledge of computer applications and programs

Work Environment:
  • Use of telephones, computers, and other office equipment
  • Airport ramp environment, subject to varied weather conditions and elevated noise levels
  • All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:
  • Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
  • Handle objects up to 70 pounds
  • Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$18.00/Hourly
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
September 18, 2026Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

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