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Reservations Agent Jobs in Utah (NOW HIRING)

U-Haul

Reservation Agent (PT) In Office

Salt Lake City, UT · On-site

$15.50 - $19.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent (PT) In Office

Salt Lake City, UT · On-site

$15.50 - $19.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent (PT) $16-$18

Clearfield, UT · On-site

$15 - $18.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent (PT) $16-$18

Clearfield, UT · On-site

$15 - $18.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent (PT) $16-$18

Clearfield, UT

$15 - $18.75/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent (PT) In Office

Salt Lake City, UT · On-site

$15.50 - $19.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

Goldener Hirsch

Reservations Sales Agent

Park City, UT · On-site

$15.75 - $20.50/hr

Embark on a journey of refined hospitality as a Reservations Sales Agent at Goldener Hirsch where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role ...

Auberge Collection

Reservations Sales Agent

Park City, UT · On-site

$15.75 - $20.50/hr

Embark on a journey of refined hospitality as a Reservations Sales Agent at Goldener Hirsch where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role ...

Auberge Collection

Reservations Sales Agent

Park City, UT · On-site

$15.75 - $20.50/hr

Embark on a journey of refined hospitality as a Reservations Sales Agent at Goldener Hirsch where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role ...

Auberge Collection

Area Reservations Sales Agent

Coalville, UT · On-site

$16.25 - $21/hr

Role Summary Embark on a journey of refined hospitality as a Reservations Sales Agent at The Lodge at Blue Sky, LLC, where every interaction becomes an artful orchestration of bespoke experiences. In ...

Mountain Capital Partners

Front Desk Agent

Brian Head, UT · On-site

$12 - $15.25/hr

Mountain View Lodge is looking for a front desk agent to manage reservations, assist with check-ins and check-outs, and provide helpful service throughout a guest's stay. What You'll Do: * Manage ...

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All JobsReservations Agent JobsReservations Agent Jobs in Utah

Reservations Agent information

See Utah salary details

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$15

$20

How much do reservations agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for reservations agent in Utah is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

More about Reservations Agent jobs
What are the most commonly searched types of Reservations Agent jobs in Utah? The most popular types of Reservations Agent jobs in Utah are:
What are popular job titles related to Reservations Agent jobs in Utah? For Reservations Agent jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Reservations Agent jobs in Utah look for? The top searched job categories for Reservations Agent jobs in Utah are:
What cities in Utah are hiring for Reservations Agent jobs? Cities in Utah with the most Reservations Agent job openings:
What are popular job titles related to Reservations Agent jobs in UT? For Reservations Agent jobs in UT, the most frequently searched job titles are:
Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Utah as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,032 per year, or $15.9 per hour.

Central Reservations Agent-Powdr Parks-3

POWDR

Park City, UT • On-site

$17/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Location: Park City, Utah
Central Reservations Agent
Job Summary
The Central Reservations Agent is a key member of POWDR Corp.'s Central Reservations department, providing exceptional guest service and reservation support for our two current park properties: Stovepipe Wells in Death Valley National Park and Zion Lodge in Zion National Park. This position is responsible for assisting guests with lodging and group sales inquiries, processing reservations, performing accounts receivable functions, and ensuring a seamless booking and payment experience.
The ideal candidate thrives in a fast-paced, customer-focused environment and demonstrates strong communication, organizational, and problem-solving skills. This role requires attention to detail, proficiency with reservation systems, and the ability to accurately process guest payments and account transactions. Agents will receive comprehensive training on our national park properties, reservation processes, and accounts receivable procedures to confidently assist guests throughout the reservation and billing process. Weekend and holiday availability may be required.
Essential Duties and Responsibilities
  • Respond to inbound calls and emails from guests inquiring about reservations for Stovepipe Wells in Death Valley National Park and Zion Lodge in Zion National Park.
  • Provide detailed information about accommodations, rates, package options, availability, policies, and resort amenities.
  • Accurately enter, modify, and maintain reservations in the system, ensuring records are up to date and error-free.
  • Process payments and securely handle credit card transactions at the time of booking.
  • Perform Accounts Receivable responsibilities, including processing guest payments, reconciling accounts, researching and resolving billing discrepancies, applying payments accurately, and communicating with guests regarding outstanding balances in accordance with company policies.
  • Assist guests with special requests, modifications, and cancellations while adhering to company policies.
  • Deliver exceptional customer service by addressing guest inquiries with professionalism, product knowledge, and enthusiasm.
  • Promote and upsell additional services such as dining reservations, activity bookings, and package enhancements when appropriate.
  • Meet performance standards, including call conversion rates, reservation accuracy, accounts receivable accuracy, and customer satisfaction goals.
  • Conduct outbound calls to follow up with guests regarding reservations, payments, outstanding balances, or additional sales opportunities.
  • Participate in training sessions to develop product knowledge, reservation system proficiency, sales techniques, and accounts receivable processes.
  • Assist with department projects and tasks as assigned to support overall team goals.
  • Occasionally travel to resort locations for training, team meetings, or familiarization visits.
  • Perform other duties as assigned.
Required Knowledge, Skills, and Experience
  • High school diploma or equivalent required.
  • One to two years of experience in customer service, reservations, call center operations, accounts receivable, or a related hospitality role preferred.
  • Experience in hospitality, travel, lodging, or resort operations is preferred.
  • Previous experience with accounts receivable, payment processing, billing, or collections is a plus.
  • Proficiency with reservation or property management systems is preferred.
  • Ability to operate a computer efficiently, including proficiency in Microsoft Office Suite.
  • Strong attention to detail and accuracy in data entry, financial transactions, and account reconciliation.
  • Ability to manage multiple tasks, prioritize workload, and work effectively in a fast-paced environment.
  • Excellent verbal and written communication skills, with the ability to clearly explain reservation and billing information to guests.
  • Dependable, with a strong work ethic and positive attitude.
  • Ability to work independently as well as collaboratively within a team.
  • Professional demeanor with a commitment to delivering outstanding customer service.
Work Schedule
  • Current operating hours are 9:00 a.m. to 6:00 p.m., seven days a week.
  • Rotating schedule; weekends and holidays are required, with the exception of New Year's Day, Thanksgiving Day, and Christmas Day.
  • Department operates 362 days per year.
Travel Requirements
  • 0-10% travel, as required.
Perks & Benefits
  • Competitive hourly rate of $17.00 per hour.
  • Free season pass to Snowbird and Woodward Park City, plus complimentary passes for eligible dependents.
  • Discounted lift tickets for friends and family.
  • Discounts on food and beverage, retail, rentals, and lessons.
  • 401(k) with up to a 5% company match and immediate vesting.
  • Comprehensive medical, dental, and vision insurance effective the first of the month following hire.
  • Generous paid time off.
  • Exclusive discounts with brands including YETI, Burton, Subaru, and more.
  • Complimentary access to other POWDR resorts nationwide.

POWDR is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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About Powdr

Sourced by ZipRecruiter

Industry

Amusement, gambling, and recreation

Company size

1,001 - 5,000 Employees

Headquarters location

Park City, UT, US

Year founded

1993

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