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Reservations Agent Jobs in Nebraska (NOW HIRING)

Budget Rent a Car

Rental Agent

Lincoln, NE · On-site

Our team in Lincoln, NE has an opening for a full-time Rental Agent ... In this position, you would assist our clients by finalizing reservations and providing exceptional ...

Budget Rent a Car

Rental Agent

Lincoln, NE · On-site

$16 - $19/hr

Our team in Lincoln, NE has an opening for a full-time Rental Agent ... In this position, you would assist our clients by finalizing reservations and providing exceptional ...

Bridgeport Hotel Group LLC

Front Desk Agent

Bridgeport, NE · On-site

$15/hr

  • Retirement

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

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Showing results 21-40

All JobsReservations Agent JobsReservations Agent Jobs in Nebraska

Reservations Agent information

See Nebraska salary details

$10

$16

$21

How much do reservations agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for reservations agent in Nebraska is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.32 per hour, depending on experience, location, and employer.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

More about Reservations Agent jobs

What are the most commonly searched types of Reservations Agent jobs in Nebraska?

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What are popular job titles related to Reservations Agent jobs in Nebraska?

For Reservations Agent jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Reservations Agent jobs in Nebraska look for?

The top searched job categories for Reservations Agent jobs in Nebraska are:

What cities in Nebraska are hiring for Reservations Agent jobs?

Cities in Nebraska with the most Reservations Agent job openings:

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Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Nebraska as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,595 per year, or $16.6 per hour.

Weekends - Front Desk Agent

Hilton Worldwide Holdings

Lincoln, NE • On-site

$12.50 - $15.75/hr

Other

Posted 4 days ago

Hilton rating

6.3

Company rating: 6.3 out of 10

Based on 758 frontline employees who took The Breakroom Quiz

56th of 108 rated hotels

Job description

This position does require open weekend availability, with an emphasis on Sundays. Part-time hours will vary based off of the hotel occupancy and events.
We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments
Skills
  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role
  • Experience with hotel reservations software, like PEP, FOSSE, and OPERA PMS
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude with a strong value in teamwork
  • Excellent communication and organizational skills

What Hilton employees say

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Benefits

Hours and flexibility

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