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Reservations Agent Jobs in Hawaii (NOW HIRING)

Hyatt

Reservations Agent - Part Time

Koloa, HI · On-site

$32.16/hr

A Reservations Agent is responsible for reservations duties but is not limited to handling guest room reservation requests for the hotel, providing guest with hotel facility information and answer ...

HYATT Hotels

Reservations Agent - Part Time

Koloa, HI · On-site

$32.16/hr

A Reservations Agent is responsible for reservations duties but is not limited to handling guest room reservation requests for the hotel, providing guest with hotel facility information and answer ...

Hyatt

Reservations Agent - Part Time

Koloa, HI · On-site

$32.16/hr

A Reservations Agent is responsible for reservations duties but is not limited to handling guest room reservation requests for the hotel, providing guest with hotel facility information and answer ...

Germaine's Luau

Reservations Agent

Honolulu, HI · On-site

$16/hr

Reservation Agent - Department: Germaine's Luau Reports to: Reservations Manager Status: Non-Exempt I. Job Purpose/Objective: Starting at $16/ Hr This position is responsible for scheduling and ...

Germaine's Luau

Reservations Agent

Honolulu, HI · On-site

$16/hr

Reservation Agent - Department: Germaine's Luau Reports to: Reservations Manager Status: Non-Exempt I. Job Purpose/Objective: Starting at $16/ Hr This position is responsible for scheduling and ...

Crescent Services

Reservations Agent

Honolulu, HI · On-site

$15.75 - $19.75/hr

Reservation Agent At Crescent Hotels & Resorts, we are a team of hospitality professionals that are ... Manage Group Reservations and their processes, to ensure adherence to the Sales Contract terms ...

Germaines Luau

Reservations Agent

Honolulu, HI · On-site

$15.75 - $19.75/hr

Reservation Agent This position is responsible for scheduling and confirmations, checking emails and faxes, answering phones regarding reservations and questions, customer check in and completion of ...

Crescent Hotels & Resorts

Reservations Agent

Honolulu, HI · On-site

$15.75 - $19.75/hr

Manage Group Reservations and their processes, to ensure adherence to the Sales Contract terms ... You have prior experience as a Reservation Agent in a hotel or in a high-volume industry dealing ...

Marriott

Reservations Agent

Lahaina, HI · On-site

$32.89/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the ...

Crescent

Reservations Agent

Honolulu, HI · On-site

$15.75 - $19.75/hr

Manage Group Reservations and their processes, to ensure adherence to the Sales Contract terms ... You have prior experience as a Reservation Agent in a hotel or in a high-volume industry dealing ...

Marriott

Reservations Agent

Lahaina, HI · On-site

$16.75 - $20.75/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the ...

Marriott International

Reservations Agent

Lahaina, HI · On-site

$32.89/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the ...

Roberts Hawaii

Central Reservations Agent

Honolulu, HI · On-site

$15.75 - $19.75/hr

CRO Agent This position is the primary voice and initial experience for all customer and/or agent reservations. CRO Agents communicate verbally and in writing with all customers, vendors and other ...

Roberts Hawaii

Central Reservations Agent

Honolulu, HI

$22 - $23/hr

Job Purpose/Objective: $22 - $23/ Hr This position is the primary voice and initial experience for all customer and/or agent reservations. CRO Agents communicate verbally and in writing with all ...

Roberts Hawaii

Central Reservations Agent

Honolulu, HI · On-site

$22 - $23/hr

Job Purpose/Objective: $22 - $23/ Hr This position is the primary voice and initial experience for all customer and/or agent reservations. CRO Agents communicate verbally and in writing with all ...

U-Haul

Reservation Agent

Honolulu, HI · On-site

$21 - $23/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

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All JobsReservations Agent JobsReservations Agent Jobs in Hawaii

Reservations Agent information

See Hawaii salary details

$11

$18

$23

How much do reservations agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for reservations agent in Hawaii is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $20.00 per hour, depending on experience, location, and employer.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

More about Reservations Agent jobs
What are the most commonly searched types of Reservations Agent jobs in Hawaii? The most popular types of Reservations Agent jobs in Hawaii are:
What are popular job titles related to Reservations Agent jobs in Hawaii? For Reservations Agent jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Reservations Agent jobs in Hawaii look for? The top searched job categories for Reservations Agent jobs in Hawaii are:
What are popular job titles related to Reservations Agent jobs in HI? For Reservations Agent jobs in HI, the most frequently searched job titles are:
Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Hawaii as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,698 per year, or $18.1 per hour.

Reservations Agent - Part Time

Grand Hyatt Kauai

Koloa, HI • On-site

$32.16/hr

Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 27 days ago

Job description

Join us for this incredible opportunity to be part of our Reservations team as a Reservations Agent at Grand Hyatt Kauai located in Poipu, Hawaii.
A Reservations Agent is responsible for reservations duties but is not limited to handling guest room reservation requests for the hotel, providing guest with hotel facility information and answer questions relating to the hotel and local area, blocking rooms, entering group rooming lists, posting prepayments, billing no-show reservations, and other duties as assigned.
90-Day Probationary Rate: $27.34 per hour / Hourly Rate: $32.16 per hour
We offer excellent benefits:
  • Free room nights, Discounted and Friends & Family Room Rates
  • Medical, Prescription, Dental and Vision Insurance
  • Basic Life Insurance
  • Paid vacation, sick days and personal days
  • Paid Family Bonding Time and Adoption Assistance
  • Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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