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Reservation Manager Jobs in Raleigh, NC (NOW HIRING)

Barcelona Wine Bar

Host-Dillon

Raleigh, NC · On-site

Manage the call-ahead/reservation list in tandem with a manager * Interact with guests as they leave the restaurant in order to ensure positive dining experience Skills * Strong verbal communication ...

Fairmont

Front Desk Agent

Durham, NC · On-site

$60K - $65K/yr

Basic computer skills; experience with reservation / property management systems helpful Additional Information Benefits * Competitive salary: $60,000 - $65,000 annually. * Professional development ...

21c Museum Hotels

Front Desk Agent

Durham, NC · On-site

$60K - $65K/yr

Basic computer skills; experience with reservation / property management systems helpful Additional Information Benefits * Competitive salary: $60,000 - $65,000 annually. * Professional development ...

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All JobsReservation JobsReservation Manager JobsReservation Manager Jobs in Raleigh, NC

Reservation Manager information

See Raleigh, NC salary details

$28.2K

$58.1K

$106K

How much do reservation manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for reservation manager in Raleigh, NC is $58,105.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $68,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a reservation manager?

To thrive as a Reservation Manager, you need strong organizational abilities, attention to detail, and experience in hospitality management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and leadership skills are crucial for managing teams and ensuring guest satisfaction. These skills ensure efficient reservation processes, high occupancy rates, and positive guest experiences in a competitive hospitality environment.

What does a reservation manager do?

A reservation manager oversees the booking process for a business such as a hotel, restaurant, or travel agency. They coordinate reservations, manage schedules, handle customer inquiries, and ensure accurate record-keeping using reservation systems or software. The role often requires strong organizational skills and attention to detail.

What is a reservation manager?

A Reservation Manager is responsible for overseeing and managing the reservations process for hotels, restaurants, travel agencies, or other hospitality businesses. They ensure that bookings are handled efficiently, customer inquiries are addressed, and occupancy or booking targets are met. Reservation Managers often supervise a team, coordinate with other departments, and use reservation systems to maximize revenue and guest satisfaction. Their role is crucial in providing a smooth booking experience and optimizing the business's availability and pricing strategies.

What are some common challenges reservation managers face when coordinating between departments, and how can they be addressed?

Reservation Managers often act as a bridge between the sales, front desk, and housekeeping teams to ensure seamless guest experiences. A common challenge is handling last-minute booking changes or overbooking situations, which requires strong communication and problem-solving skills. Proactively updating all relevant departments, utilizing reservation management software, and maintaining detailed records can help minimize miscommunication. Regular team meetings and clear protocols also support smooth collaboration and help Reservation Managers resolve issues efficiently.

How do you become a reservation manager?

To become a reservation manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some employers may prefer candidates with a relevant certification or degree in hospitality management. On-the-job training is common, and strong attention to detail is essential for success in this role.

How much do reservation managers make in the US?

Reservation managers in the US typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and industry. Salaries can vary based on the size of the organization and whether the role involves supervisory responsibilities or specialized skills like booking software proficiency.

What are the most commonly searched types of Reservation jobs in Raleigh, NC?

The most popular types of Reservation jobs in Raleigh, NC are:

What are popular job titles related to Reservation Manager jobs in Raleigh, NC?

For Reservation Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Reservation Manager jobs in Raleigh, NC look for?

The top searched job categories for Reservation Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Reservation Manager jobs?

Cities near Raleigh, NC with the most Reservation Manager job openings:

Reservation Manager jobs near you
Infographic showing various Reservation Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $58,105 per year, or $27.9 per hour.

Host-Dillon

Barcelona Wine Bar

Raleigh, NC • On-site

Full-time

Re-posted 22 days ago

Barcelona Wine Bar rating

6.4

Company rating: 6.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Description:

The main responsibility of a host/hostess is to greet guests pleasantly, in a timely manner upon their arrival to the restaurant. The ultimate goal of a host/hostess is to welcome guests to their dining experience in a warm and friendly manner. The host/hostess will seat guests, present menus to guests, inform guests of their server, and answer any intermediary questions prior to the arrival of the server.

Responsibilities

  • Greet and seat guests
  • Present menus to guests
  • Create and organize wait lists
  • Manage floor plan
  • Answer phone and answer any questions regarding the menu and restaurant
  • Manage the call-ahead/reservation list in tandem with a manager
  • Interact with guests as they leave the restaurant in order to ensure positive dining experience

Skills

  • Strong verbal communication skills towards guests and coworkers
  • Superb reading and writing skills in order to create wait list and decipher wait time
  • Excellent organizational skills
  • Multitask in a high volume setting

Working Conditions

  • Be able to stand for the entirety of a scheduled shift
  • Be able to reach, bend, and stoop frequently
  • Be able to carry up to 15 lbs.

Education/Experience

  • High school diploma or equivalent is preferred
  • Prior restaurant experience is not required
Requirements:


What Barcelona Wine Bar employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Barcelona Wine Bar

Sourced by ZipRecruiter

Barcelona Restaurant and Wine Bar is an award-winning Spanish tapas restaurant group. Barcelona was begun in 1995 by Sasa Mahr-Batuz, based on his memories of years of living in Spain and Portugal, and Andy Pforzheimer, based on his 20 years as a chef at world-famous restaurants in France, California and New York. Beginning with a tiny, 38-seat wine bar they set out to recreate the feel and the look of an evening in Barcelona. They worked hard and made no compromises to achieve their aims: sophisticated décor that evoked Milan, SoHo, or Rio de Janeiro. Simple, flavor-filled dishes redolent with olive oil, lemon, smoky paprika. A comprehensive list of wines by the glass from around the world, with an emphasis on the lesser-known regions of Spain and Portugal. They were guided not by any places that existed at the time, but only by what they liked, and the way they liked it.

Industry

Alcoholic beverages wholesalers

Company size

501 - 1,000 Employees

Headquarters location

Norwalk, CT, US

Social media

Twitter

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