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Rectrac Jobs in Raleigh, NC (NOW HIRING)

All JobsRectrac JobsRectrac Jobs in Raleigh, NC

Rectrac information

See Raleigh, NC salary details

$30.1K

$98.3K

$185.7K

How much do rectrac jobs pay per year?

As of Sep 14, 2026, the average yearly pay for rectrac in Raleigh, NC is $98,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $130,700.00 per year, depending on experience, location, and employer.

What is Rectrac?

Rectrac is a comprehensive recreation management software used by parks and recreation departments, fitness centers, and community organizations to manage activities, facilities, memberships, and registrations. It streamlines daily operations by automating scheduling, payment processing, and reporting tasks. Rectrac helps organizations improve customer service and administrative efficiency by offering easy access to information and tools for both staff and patrons.

What is a Rectrac?

A Rectrac job typically refers to a position involving the use of RecTrac, a recreation management software used by parks, recreation departments, and other organizations to handle registrations, memberships, facility reservations, and payments. Employees in these roles may assist with data entry, customer service, troubleshooting software issues, or managing recreational programs. Responsibilities vary based on the specific organization but generally involve supporting the efficient operation of recreation services.

What are the key skills and qualifications needed to thrive as a RecTrac administrator, and why are they important?

To thrive as a RecTrac Administrator, you need strong data management skills, attention to detail, and experience with recreation management or municipal software, often supported by a relevant degree or equivalent work experience. Familiarity with RecTrac software, database systems, and basic troubleshooting or IT support is typically required. Excellent problem-solving abilities, communication, and customer service skills help you effectively assist users and coordinate with various departments. These skills ensure the smooth operation of recreation programs, accurate data handling, and efficient service delivery within parks and recreation organizations.

What are some common challenges faced by Rectrac administrators when managing facility reservations, and how can they address them?

Rectrac administrators often encounter challenges such as handling overlapping reservation requests, ensuring accurate data entry, and adapting to last-minute schedule changes. To address these, it's important to maintain clear communication with facility users, utilize Rectrac's reporting and conflict resolution tools, and stay updated on system training modules. Regular coordination with other team members and departments also helps streamline processes and minimize scheduling errors, ensuring a smooth experience for both staff and patrons.

What is the difference between Rectrac vs Event Staff?

AspectRectracEvent Staff
Required CredentialsBasic customer service skills, sometimes certification in event managementCustomer service skills, sometimes certifications in event support
Work EnvironmentIndoor venues, sports facilities, event centersOutdoor and indoor events, festivals, sports games
Employer & Industry UsageUniversities, sports leagues, event venuesEvent planning companies, venues, festivals
Common Search & ComparisonRectrac vs Event Staff

Both Rectrac and Event Staff roles involve assisting at events and ensuring smooth operations. Rectrac typically refers to a specific software used for managing event ticketing and customer check-ins, whereas Event Staff refers to personnel working at events. While they share similar environments and skills, Rectrac is more associated with event management software, and Event Staff describes the personnel working at events.

What are popular job titles related to Rectrac jobs in Raleigh, NC?

For Rectrac jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Rectrac jobs in Raleigh, NC look for?

The top searched job categories for Rectrac jobs in Raleigh, NC are:

Rectrac jobs near you
Infographic showing various Rectrac job openings in Raleigh, NC as of September 2026, with employment types broken down into 50% Part Time, and 50% Temporary. Highlights an 100% In-person job distribution, with an average salary of $98,277 per year, or $47.2 per hour.

Front Desk-Sergeant Courtney Johnson Neighborhood Center

Raleigh, NC • On-site

GovernmentJobs.com
Recruiting and Staffing Services • 11 - 50 employees
Learn more about GovernmentJobs.comexternal

$13.75 - $17.50/hr

Other

Re-posted 28 days ago

Job description

Job Title

Recreation Leader

Job Description

As a Recreation Leader, you will be the face of the community center, providing excellent customer service and an exceptional experience for all patrons daily. You will be responsible for processing transactions, responding to questions about our park and programs, answering questions regarding our department, as well as assisting staff with activities when needed. Recreation Leaders are considered essential staff and can supervise a facility in the absence of a full-time staff member. Recreation Leaders assist recreation facility directors and assistant directors in the overall management and operation of the facility and recreation programs. This position requires an extensive amount of training, including First Aid/CPR, Safety, and overall departmental review, which will be provided.

Duties and Responsibilities

Oversee and/or direct daily program and staff activities. Provide outstanding customer service when assisting the public through various communication methods. Be familiar with the facility and the city programs. Responsible for program registrations, facility, and shelter rentals. Proper collection and handling of fees in accordance with the City of Raleigh's cash handling policies and procedures. Maintain records using Excel, Word, and Publisher, RecTrac Software, and general filing. Help maintain and clean the facility as needed. Prepare attendance reports and distribute evaluations to patrons. Supervise check-in/check-out procedures of programs. Provide feedback regarding program goals and objectives. Create activity schedules. Develop and distribute promotional and marketing information.

Additional Information

ADA and Other Requirements: Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Working Conditions: The worker is subject to both environmental conditions.

Note: This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities, as well as the Fair Labor Standards Act (FLSA) designation, may vary based on the specific tasks assigned to the position.

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