Prepares and reviews documentation to ensure all servicing efforts on covered accounts comply with ... Bachelor's Degree and 1 years of experience in Collections, Loss Mitigation, Bankruptcy ...
Prepares and reviews documentation to ensure all servicing efforts on covered accounts comply with ... Bachelor's Degree and 1 years of experience in Collections, Loss Mitigation, Bankruptcy ...
Prepares and reviews documentation to ensure all servicing efforts on covered accounts comply with ... Bachelor's Degree and 1 years of experience in Collections, Loss Mitigation, Bankruptcy ...
Prepares and reviews documentation to ensure all servicing efforts on covered accounts comply with ... Bachelor's Degree and 1 years of experience in Collections, Loss Mitigation, Bankruptcy ...
Prepares and reviews documentation to ensure all servicing efforts on covered accounts comply with ... Bachelor's Degree and 1 years of experience in Collections, Loss Mitigation, Bankruptcy ...
Prepares and reviews documentation to ensure all servicing efforts on covered accounts comply with ... Bachelor's Degree and 1 years of experience in Collections, Loss Mitigation, Bankruptcy ...
Loss Mitigation Associate (Durham)
$15.75 - $21.75/hr
The Loss Mitigation Associate - Collections will develop delinquency controls and effective ... Check for delinquent accounts, maintenance, and processing errors that can make a loan appear ...
Loss Mitigation Associate (Durham)
$15.75 - $21.75/hr
The Loss Mitigation Associate - Collections will develop delinquency controls and effective ... Check for delinquent accounts, maintenance, and processing errors that can make a loan appear ...
Loss Mitigation Associate (Durham)
Durham, NC · On-site
$15.75 - $21.75/hr
The Loss Mitigation Associate - Collections will develop delinquency controls and effective ... Check for delinquent accounts, maintenance, and processing errors that can make a loan appear ...
Loss Mitigation Associate (Durham)
Durham, NC · On-site
$15.75 - $21.75/hr
The Loss Mitigation Associate - Collections will develop delinquency controls and effective ... Check for delinquent accounts, maintenance, and processing errors that can make a loan appear ...
The Loss Mitigation Associate - Collections will develop delinquency controls and effective ... Check for delinquent accounts, maintenance, and processing errors that can make a loan appear ...
The Loss Mitigation Associate - Collections will develop delinquency controls and effective ... Check for delinquent accounts, maintenance, and processing errors that can make a loan appear ...
Loss Mitigation Associate (Durham)
Durham, NC · On-site
$15.75 - $21.75/hr
The Loss Mitigation Associate - Collections will develop delinquency controls and effective ... Check for delinquent accounts, maintenance, and processing errors that can make a loan appear ...
Quick apply
Loss Mitigation Associate (Durham)
Durham, NC · On-site
$15.75 - $21.75/hr
The Loss Mitigation Associate - Collections will develop delinquency controls and effective ... Check for delinquent accounts, maintenance, and processing errors that can make a loan appear ...
... or Loss Mitigation -OR- High School Diploma or GED and 5 years of experience in Collections ... FDCPA, RESPA, UDAAP, Retail Loan Classification & Account Management Guidelines) Advanced attention ...
... or Loss Mitigation -OR- High School Diploma or GED and 5 years of experience in Collections ... FDCPA, RESPA, UDAAP, Retail Loan Classification & Account Management Guidelines) Advanced attention ...
... or Loss Mitigation -OR- High School Diploma or GED and 5 years of experience in Collections ... FDCPA, RESPA, UDAAP, Retail Loan Classification & Account Management Guidelines) Advanced attention ...
... or Loss Mitigation -OR- High School Diploma or GED and 5 years of experience in Collections ... FDCPA, RESPA, UDAAP, Retail Loan Classification & Account Management Guidelines) Advanced attention ...
... or Loss Mitigation -OR- High School Diploma or GED and 5 years of experience in Collections ... FDCPA, RESPA, UDAAP, Retail Loan Classification & Account Management Guidelines) Advanced attention ...
... or Loss Mitigation -OR- High School Diploma or GED and 5 years of experience in Collections ... FDCPA, RESPA, UDAAP, Retail Loan Classification & Account Management Guidelines) Advanced attention ...
Collections Specialist I
Raleigh, NC · On-site
$18 - $24.25/hr
... accounts by contacting Credit Union members. This role involves identifying potential risks ... * Assist the Loss Mitigation Manager and Loss Mitigation Team with reviewing reports on ...
Collections Specialist I
Raleigh, NC · On-site
$18 - $24.25/hr
... accounts by contacting Credit Union members. This role involves identifying potential risks ... * Assist the Loss Mitigation Manager and Loss Mitigation Team with reviewing reports on ...
Collections Specialist I
$18 - $24.25/hr
... accounts by contacting Credit Union members. This role involves identifying potential risks ... * Assist the Loss Mitigation Manager and Loss Mitigation Team with reviewing reports on ...
Collections Specialist I
$18 - $24.25/hr
... accounts by contacting Credit Union members. This role involves identifying potential risks ... * Assist the Loss Mitigation Manager and Loss Mitigation Team with reviewing reports on ...
Collections Specialist I
Raleigh, NC · On-site
$18 - $24.25/hr
... accounts by contacting Credit Union members. This role involves identifying potential risks ... * Assist the Loss Mitigation Manager and Loss Mitigation Team with reviewing reports on ...
Collections Specialist I
Raleigh, NC · On-site
$18 - $24.25/hr
... accounts by contacting Credit Union members. This role involves identifying potential risks ... * Assist the Loss Mitigation Manager and Loss Mitigation Team with reviewing reports on ...
Collections Specialist I
Raleigh, NC · On-site
$18 - $24.25/hr
... accounts by contacting Credit Union members. This role involves identifying potential risks ... * Assist the Loss Mitigation Manager and Loss Mitigation Team with reviewing reports on ...
Quick apply
Collections Specialist I
Raleigh, NC · On-site
$18 - $24.25/hr
... accounts by contacting Credit Union members. This role involves identifying potential risks ... * Assist the Loss Mitigation Manager and Loss Mitigation Team with reviewing reports on ...
Collections Specialist I
Raleigh, NC · On-site
$18 - $24.25/hr
... accounts by contacting Credit Union members. This role involves identifying potential risks ... * Assist the Loss Mitigation Manager and Loss Mitigation Team with reviewing reports on ...
Collections Specialist I
Raleigh, NC · On-site
$18 - $24.25/hr
... accounts by contacting Credit Union members. This role involves identifying potential risks ... * Assist the Loss Mitigation Manager and Loss Mitigation Team with reviewing reports on ...
... default/loss mitigation teams and other lending personnel. Oversee the risk management and ... accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation ...
... default/loss mitigation teams and other lending personnel. Oversee the risk management and ... accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation ...
Consumer Portfolio and Policy Risk Manager I
Raleigh, NC · On-site
$120 - $180/hr
... default/loss mitigation teams and other lending personnel. Oversee the risk management and ... accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation ...
Consumer Portfolio and Policy Risk Manager I
Raleigh, NC · On-site
$120 - $180/hr
... default/loss mitigation teams and other lending personnel. Oversee the risk management and ... accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation ...
Account Manager
Raleigh, NC · On-site
The Account Manager serves as a trusted advisor to clients and a strategic partner to operations ... Support clients in understanding hydro excavation best practices and risk mitigation.
Account Manager
Raleigh, NC · On-site
The Account Manager serves as a trusted advisor to clients and a strategic partner to operations ... Support clients in understanding hydro excavation best practices and risk mitigation.
Account Manager
Raleigh, NC · On-site
The Account Manager serves as a trusted advisor to clients and a strategic partner to operations ... Support clients in understanding hydro excavation best practices and risk mitigation.
Account Manager
Raleigh, NC · On-site
The Account Manager serves as a trusted advisor to clients and a strategic partner to operations ... Support clients in understanding hydro excavation best practices and risk mitigation.
Manage post-closing activities, including payment processing, escrow administration (mortgage), and account management (credit cards). * Default & Loss Mitigation: * Mortgage:Lead delinquency ...
Manage post-closing activities, including payment processing, escrow administration (mortgage), and account management (credit cards). * Default & Loss Mitigation: * Mortgage:Lead delinquency ...
Loss Mitigation Account Manager information
See Raleigh, NC salary details
$28.7K - $35.4K
5% of jobs
$35.4K - $42.2K
11% of jobs
$46.3K is the 25th percentile. Wages below this are outliers.
$42.2K - $49K
15% of jobs
$49K - $55.7K
14% of jobs
The median wage is $58.3K / yr.
$55.7K - $62.5K
14% of jobs
$62.5K - $69.2K
12% of jobs
$73K is the 75th percentile. Wages above this are outliers.
$69.2K - $76K
9% of jobs
$76K - $82.8K
7% of jobs
$82.8K - $89.5K
6% of jobs
$89.5K - $96.3K
4% of jobs
$96.3K - $103K
3% of jobs
$28.7K
$64K
$103K
How much do loss mitigation account manager jobs pay per year?
As of Sep 5, 2026, the average yearly pay for loss mitigation account manager in Raleigh, NC is $63,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.
What is a loss mitigation account manager?
Loss Mitigation Account Managers are professionals who work with borrowers and lenders to prevent financial losses resulting from loan defaults, particularly in mortgage servicing. They review accounts that are delinquent or at risk of default and work to find solutions such as loan modifications, repayment plans, forbearance agreements, or short sales. Their goal is to help borrowers stay in their homes when possible while minimizing losses for the lender. They also ensure compliance with regulations and maintain communication between all parties involved.
How does a loss mitigation account manager typically collaborate with other departments to resolve delinquent accounts?
Loss Mitigation Account Managers often work closely with departments such as collections, underwriting, and legal to develop solutions for delinquent accounts. They communicate regularly with collections teams to gather payment histories, coordinate with underwriters to assess borrower eligibility for workout options, and consult legal advisors on foreclosure proceedings when necessary. This cross-functional collaboration ensures that all available solutions are considered and that regulatory requirements are met. Effective teamwork and clear communication are key to successfully resolving accounts while minimizing financial risk for the lender.
What are the key skills and qualifications needed to thrive as a loss mitigation account manager, and why are they important?
To thrive as a Loss Mitigation Account Manager, you need a solid understanding of mortgage servicing, default management, and financial analysis, usually backed by experience in banking or real estate. Familiarity with loan servicing software, mortgage documentation systems, and knowledge of regulatory compliance such as FHA, VA, or Fannie Mae guidelines is important. Strong negotiation, problem-solving, and interpersonal communication skills help build rapport with borrowers and navigate complex situations. These skills are essential to minimize losses, ensure regulatory compliance, and maintain positive client relationships in high-pressure environments.
What are popular job titles related to Loss Mitigation Account Manager jobs in Raleigh, NC?
For Loss Mitigation Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Loss Mitigation Account Manager jobs in Raleigh, NC look for?
The top searched job categories for Loss Mitigation Account Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Loss Mitigation Account Manager jobs?
Cities near Raleigh, NC with the most Loss Mitigation Account Manager job openings:
Full-time
Re-posted 11 days ago
First Citizens Bank rating
7.4
Based on 106 frontline employees who took The Breakroom Quiz
108th of 175 rated banks
Job description
Overview
This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.
This position serves as personnel available to borrowers by phone that are experiencing financial hardships. Provides assistance and information to borrowers on possible Loss Mitigation options and the subsequent needed actions. Facilitates the receipt of a complete hardship application and remains in contact with the borrower throughout the process. Prepares and reviews documentation to ensure all servicing efforts on covered accounts comply with applicable regulations and investor guidelines. This position is considered the first line of defense and expected to maintain a high level of attention to detail, analyze facts, and make sound decisions in order to mitigate risk to the Bank.
Responsibilities & Qualifications
Duties & Responsibilities:
Loan Resolution - Responsible for contacting borrowers in financial distress to gather information and required documentation for a complete Loss Mitigation Application. Maintains contact with borrower throughout the process, sending applicable written notices or disclosures. Monitors approved plans until the borrower completes short term repayment plans or makes the required payments.
Client Support - Identifies and supports clients who are eligible for assistance. Contacts clients who are in Foreclosure, who were dismissed or discharged from bankruptcy, or who have inquired about possible assistance in order to begin the process.
Operational Support - Acts as a liaison between business units, Retail Credit Underwriting teams, and branches regarding distressed borrowers.
Portfolio Servicing - Participates in servicing efforts for acquired institutions. Works with acquired institutions to service defaulted or covered assets, and to assist with mortgage loans. Modifies or recommends charge offs as appropriate.
Qualifications:
Bachelor's Degree and 1 years of experience in Collections, Loss Mitigation, Bankruptcy, Foreclosure, or Default.
- OR -
High School Diploma or GED and 5 years of experience in Collections, Loss Mitigation, Bankruptcy, Foreclosure, or Default.
Additional Requirements:
Call center experience with business professional call etiquette and familiarity with dialer system
Mortgage loss mitigation experience (ex. repossessions, bankruptcy, foreclosure)
Advanced written and verbal communication skills
Preferred Qualifications:
Spanish language proficiency
Banking/Finance industry experience
Large Financial Institution (LFI) experience
Knowledge of applicable regulations
Additional Information
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.
This position serves as personnel available to borrowers by phone that are experiencing financial hardships. Provides assistance and information to borrowers on possible Loss Mitigation options and the subsequent needed actions. Facilitates the receipt of a complete hardship application and remains in contact with the borrower throughout the process. Prepares and reviews documentation to ensure all servicing efforts on covered accounts comply with applicable regulations and investor guidelines. This position is considered the first line of defense and expected to maintain a high level of attention to detail, analyze facts, and make sound decisions in order to mitigate risk to the Bank.
Responsibilities & Qualifications
Duties & Responsibilities:
Loan Resolution - Responsible for contacting borrowers in financial distress to gather information and required documentation for a complete Loss Mitigation Application. Maintains contact with borrower throughout the process, sending applicable written notices or disclosures. Monitors approved plans until the borrower completes short term repayment plans or makes the required payments.
Client Support - Identifies and supports clients who are eligible for assistance. Contacts clients who are in Foreclosure, who were dismissed or discharged from bankruptcy, or who have inquired about possible assistance in order to begin the process.
Operational Support - Acts as a liaison between business units, Retail Credit Underwriting teams, and branches regarding distressed borrowers.
Portfolio Servicing - Participates in servicing efforts for acquired institutions. Works with acquired institutions to service defaulted or covered assets, and to assist with mortgage loans. Modifies or recommends charge offs as appropriate.
Qualifications:
Bachelor's Degree and 1 years of experience in Collections, Loss Mitigation, Bankruptcy, Foreclosure, or Default.
- OR -
High School Diploma or GED and 5 years of experience in Collections, Loss Mitigation, Bankruptcy, Foreclosure, or Default.
Additional Requirements:
Call center experience with business professional call etiquette and familiarity with dialer system
Mortgage loss mitigation experience (ex. repossessions, bankruptcy, foreclosure)
Advanced written and verbal communication skills
Preferred Qualifications:
Spanish language proficiency
Banking/Finance industry experience
Large Financial Institution (LFI) experience
Knowledge of applicable regulations
Additional Information
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
What First Citizens Bank employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom